Prachi Goel
Senior Manager- Snag
Ghaziabad
Summary
Accomplished Senior Project Manager with a proven track record at FLIPSPACES TECHNOLOGY LABS PVT LTD, excelling in client relations and project scheduling. Demonstrated success in enhancing project efficiency and fostering long-term partnerships. Skilled in scope management and customer relations, ensuring project deliverables exceed expectations.
Overview
16
16
years of professional experience
Work History
Senior Project Manager, Client Services
FLIPSPACES TECHNOLOGY LABS PVT LTD
10.2023 - Current
- Established strong relationships with clients, fostering trust and promoting long-term partnerships.
- Streamlined project processes for increased efficiency and improved quality of deliverables.
- Delivered exceptional results by consistently monitoring progress against established KPIs and adjusting tactics as needed for optimal outcomes.
- Managed stakeholder expectations through regular status updates and proactive issue resolution efforts.
- Serve as primary point of contact for all project-related matters, including scope, schedule, budget and issues.
- Manage project status reports and presentations for senior management and other stakeholders.
- ❖ Defining project objectives, requirements, and deliverables.
Project Manager, Client Services
HPR TECHCENTRICA PRIVATE LIMITED
04.2022 - 10.2023
- Usual work activities include creating online marketing strategies, attaining consumer outreach goals, managing social media applications, and implementing email marketing campaigns.
- Works closely with team of Digital Specialists to ensure all facets of each media plan are executed accurately and optimized according to their performance throughout the lifetime of each campaign.
- Plans and executes online marketing tactics such as Display, Video, Mobile, SEM, Paid Social and Programmatic Buying.
- Trained and mentored junior members of the project management team in expectations, processes and online systems.
- Worked closely with clients to identify their needs and challenges and provide solutions-oriented campaign themes.
Team Leader - Service Delivery
EX2 SOLUTIONS INDIA PVT. LTD
07.2016 - 04.2022
- Promoted a positive work environment by fostering teamwork, collaboration, and continuous learning among team members.
- Enhanced team performance by implementing efficient service delivery processes and procedures.
- Planning & allocating manpower, equipment & material and controlling inventory; managing procurement, inviting quotations and stacking/storing raw materials to ensure uninterrupted supply.
- Keeping track of actual work against plan, identifying schedule slippage/unsatisfactory performance and exercising rigorous quality control.
- Monitoring installation & arrangement of fixtures, accessories, draperies, paint and wall coverings, art work, furniture, kitchens, carpeting and related items.
- Planning & allocating manpower, equipment & material and controlling inventory; managing procurement, inviting quotations and stacking/storing raw materials to ensure uninterrupted supply.
- Led design across conceptual, schematic, design development and construction document phases.
- Determined architectural preference to meet overall design goals.
- Calculated risks during project development and managed risks throughout projects.
- Designed floor plans, elevations, 3D perspective views and material boards for review and presentation.
Senior Associate, Loan
BANK OF AMERICA INDIA PVT LTD
07.2008 - 07.2013
- Reviewed borrower files to verify regulatory compliance and internal policy guidelines were upheld.
- Ensured accurate and timely loan processing through efficient compilation of borrowers’ information and loan document verification.
- Maintained clients’ file of loan documentation from pre-approval through closing.
- Verified borrowers’ financial data for accuracy prior to submittal to underwriting department.
Education
MBA - Project Management & Information Technology A+ Gra
Bharati Vidyapeeth Deemed University
Pune, India 04.2001 -
Bachelor of Science - B.Sc. (Home Science Honors)
Delhi University, Lady Irwin College
Delhi, India 04.2001 -
Skills
Project Scheduling
Scope Management
Project tracking
Project planning and development
Customer Relations
Work flow planning
Client Relations
Project Management
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Timeline
Senior Project Manager, Client Services
FLIPSPACES TECHNOLOGY LABS PVT LTD
10.2023 - Current
Project Manager, Client Services
HPR TECHCENTRICA PRIVATE LIMITED
04.2022 - 10.2023
Team Leader - Service Delivery
EX2 SOLUTIONS INDIA PVT. LTD
07.2016 - 04.2022
Senior Associate, Loan
BANK OF AMERICA INDIA PVT LTD
07.2008 - 07.2013
MBA - Project Management & Information Technology A+ Gra
Bharati Vidyapeeth Deemed University
04.2001 -
Bachelor of Science - B.Sc. (Home Science Honors)
Delhi University, Lady Irwin College
04.2001 -