PRACHI JADHAV

As a Manager in Client Delivery not only for the Conferences & Exhibitions segment but also evolved with new segment of Expos, where I developed strong client relationships, driving repeat business & referrals. I consistently exceeded client expectations by proactively addressing concerns, anticipating needs, & ensuring high-quality service delivery. Efficiently managed multiple projects, streamlining communication between internal teams to meet deadlines & optimize resources. Collaborated with sales teams to identify upselling opportunities, contributing to business growth. I mentored junior team members, fostering a culture of continuous learning. Additionally, I initiated process improvements, enhanced profitability by managing budgets effectively, & Vouched for the adoption of new techniques, ensuring superior client satisfaction and successful project outcomes.

As an Assistant Manager in Client Delivery for the Conferences & Exhibitions segment, I significantly improved customer satisfaction by resolving issues promptly & ensuring smooth day-to-day operations. I fostered strong working relationships with team. By mentoring junior team members & providing constructive feedback, I helped enhance their professional growth. I also contributed to generating repeat business through exceptional customer service & supported recruitment & onboarding processes to ensure adequate staffing levels, optimizing team performance & client experience.

As HOD of the Event Management department at the Institute, I excelled in mentoring & leadership, overseeing PR, networking, client coordination, & employee engagement activities. My experience in operations & sales allowed me to collaborate effectively with other departments, ensuring seamless coordination & the achievement of company-wide objectives.

As an Executive in an event management company, I gained valuable experience in both sales & client servicing roles. I effectively managed client relationships, provided exceptional service, & contributed to sales efforts, ensuring successful event execution & client satisfaction.