Prachi Jha
Gurgaon
Summary
Dedicated Associate with extensive experience collaborating with customers, promptly identifying needs and recommending products and services to accomplish customer goals. Strong communicator focused on delivering outstanding customer care.
Overview
3
3
years of professional experience
Work History
Associate
Concentrix
04.2021 - Current
- Responsible for maintaining various stacks to improve customer service satisfaction. 50 to 60 contacts per day.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Education
Bachelor of Science - Biology
Maharaja Agrasen Himalayan Garhwal University
Pauri, India04.2021
Skills
- Customer Service
- Time Management
- Attention to Detail
- Computer Skills
- Problem Solving
Timeline
Associate
Concentrix
04.2021 - Current
Bachelor of Science - Biology
Maharaja Agrasen Himalayan Garhwal University
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