Prachi Patankar
Product Owner
PUNE
Summary
Strategic Product Management professional skilled in analyzing business processes and implementing solutions that align with organizational goals. Expertise in product roadmap management, backlog prioritization, and regulatory compliance. Strong background in data analysis, stakeholder collaboration, and cross-functional team leadership, delivering enterprise products that enhance revenue growth and operational efficiency.
Overview
4
4
Certifications
14
14
years of professional experience
Work History
Business Analyst | Product Owner
Deutsche Bank India
05.2023 - Current
- Clearly articulate the product vision and goals to the delivery teams, ensuring they understand, align and are inspired to deliver the business value and purpose of each feature or user story.
- Facilitated training sessions for end-users, enhancing their ability to navigate new systems and adapt to process changes.
- Responsible for creating product roadmap, maintaining, and prioritising the product backlog, ensuring the highest value features are delivered first, based on business needs, customer requirements and organisational impacts, balancing risk migration and future proofing against the product strategy.
- Refined user stories and acceptance criteria to ensure clarity and completeness for the development team during feature implementation.
- Review and accept or reject work completed by the development team during sprints, ensuring that all delivered features meet the agreed-upon acceptance criteria and deliver business value.
- Created product roadmap, maintained and prioritised the product backlog, delivering the highest value features first based on business needs, customer requirements, and organisational impacts while balancing risk migration and future proofing against the product strategy.
- Continuously gather feedback from customers/end-users and re-engineer existing processes to understand the pain points and ensure that the product meets user needs and improves their overall experience.
- Regularly assess product performance using KPIs and customer feedback, adjusting the product backlog and roadmap to improve functionality and meet evolving customer needs. Manage on-going readiness and 'run' activities of live products including monitoring, governance and approvals.
- Collaborated with stakeholders to gather requirements and define product goals, aligning product vision with business objectives.
- Assessed product performance using KPIs and customer feedback, adjusting product backlog and roadmap to enhance functionality and address evolving customer needs. Manage ongoing readiness and 'run' activities of live products including monitoring, governance and approvals.
- Facilitated training sessions for end-users on new systems and process changes.
- Developed comprehensive documentation for system functionality, processes, and user guides.
- Prepare in advance for the next quarter book of Work.
Lead Product Owner
Principal Global Services Pvt. Ltd.
07.2021 - 05.2023
- Partnered with Product Managers and senior leadership to define product vision, roadmap, and release plans
- Led backlog refinement, sprint planning, and prioritization across multiple teams
- Decomposed product vision into epics, features, and user stories aligned with business outcomes
- Managed cross-team dependencies across Compliance, Marketing, UX, Contact Centre, and Engineering to ensure alignment and timely delivery of product initiatives
- Served as primary stakeholder interface for product enhancements and issues, facilitating clear communication on roadmap and priorities
- Worked with cross departmental team for the development, launch and success of the product
- Ensured delivery quality through functional validation, NFR compliance, UAT, and risk management
- Built strong product and domain expertise within teams and mentored team members
- Analyzed huge volume of subjective and non-subjective user and customer feedback to understand customer sentiments and pain points and prioritize the same in the priority funnel
- Lead domain and knowledge sharing sessions within the business unit
- Domain: Retirement Wellness Planning | Annuities | 401K plans
Senior Business Analyst | Product Owner
Simplify Healthcare
04.2020 - 03.2021
- Gathered and analyzed Medicare healthcare plan requirements from insurance carriers.
- Translated business needs into functional requirements, NFRs, and configuration specifications.
- Conducted gap analysis and implemented system enhancements to optimize healthcare product platforms.
- Ensured compliance with Centers for Medicare & Medicaid Services (CMS) regulations.
- Led business testing, defect triage, and stakeholder reviews.
- Delivered client training and provided post-implementation support to facilitate user adoption.
- Mentored junior analysts and maintained requirements traceability matrix (RTM).
- Domain: Healthcare – Medicare
Senior Business Analyst
Principal Global Services Pvt. Ltd.
09.2015 - 03.2020
- Facilitated stakeholder workshops, interviews, and usability testing across global teams.
- Collaborated with Product Owners, UX, Engineering, QA, Actuarial, Finance, and Marketing teams to align project goals and deliverables.
- Executed regulatory and compliance-driven initiatives, ensuring timely delivery under strict deadlines.
- Acted as proxy Scrum Master, supporting sprint execution and Agile ceremonies.
- Provided UAT and post-production support.
- Utilized basic SQL analysis to identify trends and support product decisions.
- Led Agile adoption and drove product mindset transformation across teams.
- Domain: Retirement, Annuities, Funeral Insurance
Senior Analyst
Cognizant Technology Solutions
05.2012 - 09.2015
- Delivered end-to-end SDLC solutions for Bank of New York Mellon and JP Morgan Chase, enhancing project delivery and client satisfaction.
- Performed requirements analysis, created functional documentation, conducted testing, and provided production support to ensure project success.
- Conducted root cause analysis, implemented solutions, and ensured compliance with process and audit standards.
- Awarded BFSI Prism Award for cloud computing research and innovation.
- Domain: Banking & Financial Services
Education
Bachelor of Engineering - Electronics & Communication Engineering
Birla Institute of Technology
Mesra01-2012
Skills
Business Analysis: Business requirements, Non-functional requirements, Process modeling, Gap analysis, Requirements traceability, Data Analysis, Gap Analysis
Product Management: Product strategy, Requirement gathering, Product Management, Market research
Stakeholder Management
Agile and Execution: Agile, SAFe, Scrum, Change Management, Team coordination , Agile ceremonies, Backlog grooming, User Stories
Domain Expertise: Healthcare – Medicare, Retirement & Annuities, Banking & Financial Services
Technical & Testing: SQL (Basic), Basic Python, Mainframe, Generative AI, UAT testing , Wireframing, Business process modeling
Tools & Technologies: JIRA, Confluence, Azure DevOps, Blueworks Live, Visio, Decision management, MS Office, AI Tools
Accomplishments
- Significant contribution in product initiatives generating $6M annual revenue and preventing $4–5M market loss.
- Enabled platform modernization avoiding $3–5B revenue risk and saving $150–200K in operational costs.
- Consistently recognized for delivery excellence and cross-functional leadership.
- Led initiative automating reconciliations leading to 2 FTE savings and further sharing the possibility of scaling the solution to other products.
Certification
Certified Scrum Product Owner (CSPO)
Timeline
Business Analyst | Product Owner
Deutsche Bank India
05.2023 - Current
Lead Product Owner
Principal Global Services Pvt. Ltd.
07.2021 - 05.2023
Senior Business Analyst | Product Owner
Simplify Healthcare
04.2020 - 03.2021
Senior Business Analyst
Principal Global Services Pvt. Ltd.
09.2015 - 03.2020
Senior Analyst
Cognizant Technology Solutions
05.2012 - 09.2015
Bachelor of Engineering - Electronics & Communication Engineering
Birla Institute of Technology