Experienced Account Coordinator skilled in managing a portfolio of MSP clients through VMS platforms such as Fieldglass, Beeline, and Magnit. Expertise in client relationship management, candidate qualification, offer negotiation, and calendar management. Proven track record in enhancing client satisfaction, achieving targets, and driving profitability. Proficient in data management using organized trackers to ensure efficient workflow and accurate reporting.
• Managed multiple MSP client accounts using VMS platforms (Fieldglass, Beeline, Magnit).
• Served as the primary point of contact for client communications, ensuring timely resolution of issues.
• Coordinated projects and collaborated with cross-functional teams to meet client needs.
• Qualified candidates, promoted job offers, and managed the acceptance process.
• Developed client proposals and presentations to drive business growth.
• Enhanced client satisfaction and contributed to achieving organizational targets.
• Managed calendars and scheduling to optimize team and client meetings.
• Coordinated between the clients and the candidates.
• Qualified candidates over a final screening before sending them to the clients.
• Maintained multiple trackers to keep details and data organised.
• Utilized organized trackers for efficient data management and reporting.
• Ensured compliance with company policies and industry regulations.
• Handled client and candidate communications effectively to resolve issues and provide updates.
• Coordinated with internal teams to ensure alignment on project goals and deliverables.
• Facilitated team meetings and managed team coordination to improve workflow and productivity.
• Executed full-cycle recruitment for executive positions, optimizing the candidate experience.
• Developed and implemented recruitment strategies to source top-tier talent.
• Fostered strong relationships with stakeholders to support organizational growth.
• Utilized ATS tools (JobDiva, LinkedIn, IJP) to manage candidate pipelines.
• Played a key role in candidate qualification, offer negotiation, and acceptance processes.
• Managed scheduling for interviews and meetings to streamline the recruitment process.
• Implemented organized trackers for data management to improve efficiency.