Prachi Saxena

• Managed end-to-end recruitment of teachers, including salary negotiations and benefits finalization
• Designed and delivered comprehensive orientation and training programs to onboard new teachers, aligning them with the company’s culture and goals
• Conducted trial class assessments for new teachers to ensure high-quality instruction standards
• Monitored teacher class quality through recordings and provided constructive feedback and coaching to improve teaching methods
• Provided ongoing support to teachers, ensuring their success in delivering quality education
• Operations and Administration
• Managed day-to-day operations, including teacher payments, customer support, and administrative tasks
• Developed and implemented Standard Operating Procedures (SOPs) to ensure consistency and efficiency in organizational processes
• Trained team members on SOPs to improve compliance and operational effectiveness
• Recommended and implemented process improvements to streamline operations and boost productivity
• Student Success Management
• Ensured student satisfaction and achievement of educational goals by closely monitoring progress and providing timely solutions to challenges
• Addressed parent concerns proactively, maintaining trust and fostering strong relationships
• Collected and analyzed feedback from students and parents to identify areas for improvement and highlight successes
• Facilitated smooth contract renewals by addressing concerns and promoting retention
• Encouraged testimonials and referrals from satisfied students and parents, contributing to community growth
• Identified upsell opportunities to enhance students' learning experiences with additional services
• Regularly collaborated with teachers to discuss student progress and provided parents with updates
• Organized meetings between parents and teachers to address academic concerns and queries
• IT, Analytics, and Reporting
• Utilized data analytics to track and analyze student data, identifying trends and opportunities for improvement
• Generated reports on key metrics such as revenue, renewals, upsells, referrals, and active families to support data-driven decisions
• Collaborated with sales and marketing teams to develop strategies for customer acquisition and retention
• Built dashboards and reports using tools like Zoho Analytics to provide actionable insights to leadership
• Training and Surveys
• Developed and implemented sales and Student Success Management (SSM) process training modules for new employees, uploading them to the LMS
• Designed and conducted surveys using Zoho Survey to streamline processes and improve efficiency
• Employee Onboarding
• Conducted onboarding for new employees, ensuring a smooth transition into the organization and alignment with company processes

• Company Overview: Vadodara, Gujarat (Petrochemical Division)
• Raising PRs (need based and plan based) through SAP system with plant requisition
• Fixing of Levels of Consumable Spares based on past consumption and plant requirement
• Ensure material availability as per ROL
• Inventory modeling of stock control items through RMMCS(Reliance Material Master Control System )
• Merging & enrichment of Material SAP codes through RMMCS and finding of duplicates codes
• Stock Transfer Order (STO) generation of SGC & MRO items through SAP and RMMCS from other site of RIL
• Requirement and tracking of material during S/D, pending PR & PO status and follow up with purchase
• Worked as mechanical maintenance engineer in Poly Propylene Plant of RIL-VMD, Vadodara
• Actively responsible for planning and execution of general plant maintenance and related activities
• Execute preventive maintenance of mechanical rotary/static equipment as per PM schedule
• Trouble shooting and quality checks of rotary and static equipment
• Daily, weekly and monthly job planning, scheduling and execution
• Planning and supervising of on field welding and fabrication jobs
• Planning, utilizing and controlling of contractor and departmental manpower
• Root cause analysis and rectification of failures
• Preparation of PR calendar of SGC items by taking whole year consumption plan of all the plants
• And as per max
• Number of consumption the ownership decided for procurement initiation
• Coordination with plant and Engineering Service Department for Specifications of Materials for new codifications and specification enrichment or changes
• Coordination with other complexes for excess/surplus materials and their movement
• Coordinating with Inspection & Receipt department for items & provides the support to Material inspection Wing on receipt of Material in store when it is essential for clarification
• Providing guidance and help to plant user for searching specific SAP codes as per their requirement in RMMCS
• Worked at RIL- JERP (Jamnagar Export Refinery Project) during pre-commissioning and commissioning phases
• Performed pre commissioning and commissioning activities of pumps in site.(alignment ,flange parallelism, water trial and other commissioning activities)
• Performed an analysis of mechanical sealing systems and done seal audit in JERP plants
• Prepared seal flushing plan check list for all plant’s seal plan of JERP at before commissioning and at operating conditions and for preventive maintenance
• Performed a detailed study of lubricating oil used in JERP and prepared spare quantity of lube oil as calculating total quantity used and consumed oil in all plants

• 11 months work experience (JULY07 to JUNE08) at IIT Kanpur as a project associate under the guidance of DR

V K Jain in the project “Layered Manufacturing Using Electrochemical Spark Deposition