JIRA
Prachi Tomar
Product Owner / Business Analyst
Agra
Summary
Product Owner cum Business Analyst Mobile No: 7726887255 Over 5 years of work experience as a Business Analyst/Product Owner with in-depth knowledge of US Healthcare domain in the field of insurance, clinical and billing. Knowledgeable in all stages of formal, logical steps taken to develop a soRware product using iteraSve Systems Development Life Cycle (SDLC) - Agile/Scrum Successfully created Wireframes, Use Cases, UML diagrams, FuncSonal Requirement SpecificaSons (FRS) and User Requirement SpecificaSon (URS) documents and implemented processes, procedures, guidelines and policies for the Development and QA Teams. Data collecSon, analysis and data presentaSon. AcSvely involved in gap analysis and business refinement process, including checking and validaSon of requirements in conjuncSon with the stakeholders Understand and articulate business requirements from user interviews, and workshops and then convert requirements into technical specificaSons. Good Interpersonal skills in listening, mentoring, coaching, negoSaSon, mediaSon,influencing and conflict resoluSon. PGDM|BM-ITSM from NMIMS (NGA-SCE), MUMBAI | MAHARASTHRA B.TECH|COMPUTER SCIENCE from JECRC, JAIPUR | RAJASTHAN Schooling from KV, NO. 1 AFS AGRA, AGRA | UTTAR PRADESH Adept at deconstructing and planning stories in order to promote improvements to product design and implementation. Excellent relationship-building, organizational and project management skills with a focus on overcoming technical challenges and implementing successful resolutions. Seasoned Business Analyst offering [Number] years of [Industry] industry success. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
4
4
Certifications
Work History
Business Analyst
ALCOR SOLUTIONS
11.2019 - 06.2021
- Worked closely with the US based healthcare insurance facility towards managing and prioriSzing the product backlog
- ParScipated in PI planning sessions to work closely with product stakeholders such as
- Product Management Team and Client Services Team
- Defined Feature Acceptance Criteria by capturing product management team’s point of view on user stories and use cases
- Groomed and prioritised team’s PI and defect backlogs effecSvely
- Collaborated with Product Management Team, Technical Leads, and other Product
- Owners on cross-funcSonal features to develop business use cases
- Collaborated and set the guidelines for UI/UX team that meets expectaSon from product management team
- Approved/acknowledged the UX design and captured aspart of feature/user story arSfacts
- Assisted the team in deriving the esSmate and PI Smelines
- Helped the team understand the Feature Acceptance Criteria and ensure the overall implementaSon provides the intended value by resolving ambiguiSes around funcSonal and non-funcSonal requirements
- Facilitated the team with exploratory tesSng and ensure the PI delivery is in line with expectaSon
- Officially accepted the stories developed by team that meets the acceptance criteria and facilitated demo sessions with appropriate stakeholders
- Worked on JAVA APIs, Python APIs, and created JSON formats for automaSon
- US BASED HEALTHCARE FACILITY
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Analyzed open orders, backlog, and sales data to provide sales team with insights.
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Performed gap analysis to identify areas of improvement.
- Generated business intelligence reports to inform strategic decision-making.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Delivered analysis of market, sales and consumer trend impact on long and short-term strategies.
- Collaborated with teams in product line transition to streamline manufacturing footprint.
- Executed analysis of risks and identified risk mitigation strategies.
- Collaborated with stakeholders to define project objectives and criteria.
- Assessed business requirements to forecast annual budgetary operational costs.
- Drafted reports on company financial metrics to assess successes and account for deficiencies.
- Surveyed clients to ascertain requirements and expectations for product.
- Provided technical support for troubleshooting analytics and reporting issues.
- Deployed predictive analytics models to forecast future trends.
- Created dashboards to monitor and track key performance indicators.
- Updated and developed scripts and queries to extract and analyze data from multiple sources.
- Generated ad-hoc reports to evaluate specific business requirements.
- Collaborated with stakeholders to identify business needs and data sources.
- Developed complex dashboard and reporting tools to track business performance metrics.
- Utilized data visualization techniques to present and explain complex data sets.
- Implemented business intelligence solutions to increase operational efficiency.
- Created data models to support decision-making processes.
- Designed and developed data pipelines to acquire, clean and process data.
- Identified patterns and trends in large data sets and provided actionable insights.
- Developed data mining algorithms to identify and classify patterns in data.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Assisted with creating data cubes and OLAP models to improve data analysis.
- Optimized data access and storage to improve performance of analytics systems.
- Generated standard and custom reports to provide insights into business performance.
- Developed customized reports, summarizing and presenting data in visually appealing format.
- Developed and maintained data warehouses and data marts to support business operations.
- Developed and implemented data governance policies and procedures.
PRODUCT OWNER
AVIZVA
08.2021 - Current
- US BASED HEALTHCARE INSURANCE FACILITY
- PosiHon
- Oversaw entire product deployments from vision and creation to rollout and delivery.
- Owned and prioritized product backlog.
- Focused on building critical features up front in order to identify constraints and technical challenges.
- Coordinated with software developers to create custom applications and trackers to achieve client goals.
- Allocated and approved team resource usage.
- Managed implementation of new features by outlining plans and specifications such as how, where and when each component would work.
- Collaborated with development team on Type services and tasks.
- Brainstormed with peers and other members of design team to determine enhancements and product features.
- Researched and identified best-fit materials for new products.
- Improved worker comfort and reduced injuries with creation of new ergonomic solutions.
- Wrote comprehensive user manuals for new products and additional technical documentation.
- Analyzed user feedback and implemented changes to product design.
- Negotiated with vendors and manufacturers on pricing, services and scheduled shipping windows.
- Collaborated with team of engineers to develop new products.
- Identified changes in project scope and modified job schedule accordingly.
- Created visuals and renderings communicating product design concepts.
- Documented each step in product's design process for use in manuals.
- Worked flexible hours across night, weekend and holiday shifts.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
BUSINESS ANALYST/ASSOCIATE SOFTWARE DEVELOPER
ACCENTURE SOLUTIONS PVT. LTD
08.2017 - 03.2019
- ResponsibiliHes
- Worked closely with onshore team to understand the business and funcSonal requirements and created the Business Requirements Document (BRD) and FuncSonal Requirements
- Document (FRD) for the project
- Worked on Oracle ERP for creaSng projects, invoices, payments, publishing accounts into
- General Ledger, using PL/SQL and Oracle ERP
- Created the test case scenarios during UAT for clientdeliverables
- AcSvely parScipated in sprint planning, facilitaSng scrum meeSngs and managing sprints and Product Backlogs using JIRA.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Analyzed open orders, backlog, and sales data to provide sales team with insights.
- Executed analysis of risks and identified risk mitigation strategies.
- Collaborated with stakeholders to define project objectives and criteria.
- Generated business intelligence reports to inform strategic decision-making.
- Collaborated with teams in product line transition to streamline manufacturing footprint.
- Performed gap analysis to identify areas of improvement.
- Surveyed clients to ascertain requirements and expectations for product.
- Assessed business requirements to forecast annual budgetary operational costs.
- Delivered analysis of market, sales and consumer trend impact on long and short-term strategies.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Drafted reports on company financial metrics to assess successes and account for deficiencies.
- Developed customized reports, summarizing and presenting data in visually appealing format.
- Optimized data access and storage to improve performance of analytics systems.
- Generated standard and custom reports to provide insights into business performance.
- Developed and implemented data governance policies and procedures.
- Updated and developed scripts and queries to extract and analyze data from multiple sources.
- Assisted with creating data cubes and OLAP models to improve data analysis.
- Created data models to support decision-making processes.
- Developed and maintained data warehouses and data marts to support business operations.
- Generated ad-hoc reports to evaluate specific business requirements.
- Designed and developed data pipelines to acquire, clean and process data.
- Collaborated with stakeholders to identify business needs and data sources.
- Created dashboards to monitor and track key performance indicators.
- Implemented business intelligence solutions to increase operational efficiency.
- Provided technical support for troubleshooting analytics and reporting issues.
- Deployed predictive analytics models to forecast future trends.
- Utilized data visualization techniques to present and explain complex data sets.
- Developed data mining algorithms to identify and classify patterns in data.
- Developed complex dashboard and reporting tools to track business performance metrics.
- Identified patterns and trends in large data sets and provided actionable insights.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Conducted interviews with key business users to collect information on business processes and user requirements.
Education
PGDM - IT
NMIMS
Mumbai 03.2020 - 03.2022
Bachelor Of Technology - CS
JECRC
Jaipur 03.2013 - 05.2017
Skills
Strategic planning
Accomplishments
- CerSfied Scrum Master from Scrum Alliance
- CerSfied Product Owner from Scrum Alliance
- Certified in Oracle Cloud Infrastructure FoundationAssociate
- Certified in INCORTA Essentials for BusinessAnalyst
- Certified CELONIS Analyst
- Certified in Google Analytics for Beginners
- Awarded with Best speaker award in National Level Youth Parliament by the Government of
- India
- Technology – Tools / Methodology– Language
- Business/Systems Analysis & QA- Analysis Tools – JIRA, TABLEAU, MS VISIO, INCORTA, CELONIS,
- TOAD, MS WORD, MS POWERPOINT, MS EXCEL, WELLIGENT, ORACLE ERP, CONFLUENCE
- Software languages: SQL, Python
Software
TABLEAU
MS VISIO
INCORTA
Microsoft Suite
CONFLUENCE
SQL
Python
ORACLE ERP
Certification
Certified Scrum Master from Scrum Alliance
Timeline
PRODUCT OWNER
AVIZVA
08.2021 - Current
PGDM - IT
NMIMS
03.2020 - 03.2022
Business Analyst
ALCOR SOLUTIONS
11.2019 - 06.2021
BUSINESS ANALYST/ASSOCIATE SOFTWARE DEVELOPER
ACCENTURE SOLUTIONS PVT. LTD
08.2017 - 03.2019
Bachelor Of Technology - CS
JECRC
03.2013 - 05.2017
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