High performing Project and People Manager with a demonstrated history of working in the information technology and services industry. Skilled in DevOps, Project/Program Management, IT Infrastructure and Data Center services, Team Mentoring, Client/Stakeholder Management. Ability to interact effectively with global clients and cross-functional stakeholders, understanding and responding to client requests in terms of solution updates & reports.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
4
4
Certifications
Work History
Technical Program Manager
Netskope India
11.2022 - Current
Successfully launched four new Netskope data centers in China, with careful attention to security and compliance requirements set by the PRC government.
Worked on containerizing ALL Netskope services with a team of platform engineers.
Currently working as the Product PMO for Netskope Data Analytics team. In this role, I am working with a team of Product Managers and Data Engineers to deliver new Data analytics features to customers.
Managing initiatives to reduce the COGS reduction for Netskope Data team, one of them includes migrating the services from GCP to AWS.
Recently started contributing as a Program Manager for a new Netskope product which is based on the AI/ML model.
Improved cross-functional communication by establishing regular meetings and facilitating clear documentation.
Increased team efficiency with effective resource allocation, task prioritization, and workload balancing strategies.
Collaborated with team to define and explore business challenges, creating technical roadmaps based on findings.
Successfully managed multiple simultaneous projects while adhering to strict deadlines for optimal progress tracking.
Assistant Manager, Projects
MothersonSumi Infotech & Designs (MIND)
05.2020 - Current
Managed a team of Project managers directly reporting to me, ensuring successful delivery of the team and individual projects assigned to me.
Visited Spain to conduct meetings and discussions related to a critical client project – DC migration from on premise to VMC on AWS.
Managing multiple million dollar projects with interdependencies for Motherson Group. Providing comprehensive view in form of reports to Leadership up to CEO and Group CIO level.
Developing and maintaining detailed project schedules, integrating project plans into other release schedules.
Handling billing / invoicing for MIND Infrastructure department. Creating and reviewing Salesforce data to invoice customers on time.
Build strong relationships with business and technology leaders.
Leading issue identification, tracking, escalation and resolution documentation.
Some of the Projects Implemented for MIND and Motherson group companies:
Digital transformation – Rolling out Office 365 and MS Teams. Used ADKAR model of Prosci for adoption and change
management.
Hardware refresh for 10+ sites globally.
Datacenter migration to VMC on AWS.
Security implementation for the whole group (60+ companies) – PAM, Web Proxy (SWG), MFA.
Disaster Recovery implementation - WIP
Program Manager
Adobe Systems (via Teksystems)
11.2018 - 04.2020
Understand and assess critical paths and dependencies for delivering and shipping products and facilitate discussions between project teams, product management, and engineering.
Identifying and Eliminating Toil as per Google SRE standards, using Power BI.
Scrum Master responsibilities for assigned projects.
Attend team meetings; provide notes and follow up on action items.
Coordinate all security and privacy reviews and track all issues to closure.
Compile and present project status updates for major milestone reviews with Leadership.
Participate in resource planning and tracking activities with management and peer program manager contributors to ensure timely and accurate resource allocation reporting.
Project Manager
Navisite India Pvt Ltd.
09.2016 - 05.2018
Management of large scale deployment of Datacenter services. (Network, Server, and Storage).
Developing project plan using MS Project, coordinating with clients and stake holders, discussing on the timelines for the same and delivering the project as per the defined SLA.
Identify, document and communicate any risks or issues in the project. Prepare the risk mitigation plan and get approval from client on the same.
Product Knowledge: Managed Hosting physical Server on Virtual platform, Cloud Environment builds, Colocation, Managed Microsoft Azure, Microsoft Office 365, Compliance Projects using Alert Logic, Tripwire and MFA, Migration projects using Zerto and Doubletake.