Prachiti Rathod
Mumbai
Summary
Diligent and ambitious deputy manager with several years of industry experience. Possesses exceptional leadership and conflict resolution skills. Committed to ensuring that all associates deliver the utmost level of customer service.
Overview
4
4
years of professional experience
Work History
Deputy Manager - Grade 2
ICICI Bank Ltd
Mumbai
01.2022 - Current
- Managing daily banking operations and ensuring compliance with policies.
- Performed regular audits of financial transactions, ensuring accuracy and compliance with policies.
- Created internal reports tracking operational performance and trends to inform decision-making.
- Analyzed suspicious activities to enhance Fraud Risk Management efforts in Canada.
- Analyzed customer feedback to identify areas for service improvement.
Education
M.B.A - in HR And Marketing
Ambedkar Institute Of Management Studies And Research
07-2018
Skills
- Fraud analysis
- Operations management
- Operational reporting
- Sales strategy
- Performance evaluation
- Decision-making
- Problem solving
- Multitasking
- Effective communication
Accomplishments
I have been Promoted to Senior Grade.
Languages
- English
- Marathi
- Hindi
Timeline
Deputy Manager - Grade 2
ICICI Bank Ltd
01.2022 - Current
M.B.A - in HR And Marketing
Ambedkar Institute Of Management Studies And Research