Praddhumna Panwar
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
1
1
year of professional experience
Work History
Customer Service Executive
BPO
04.2018 - 12.2018
- Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
- Described product and service details to customers to provide information on benefits and advantages.
Education
Bachelor of Science -
Government Higher Secondary School
Namli06.2022
Skills
- Strong sense of ethics
- Been proactive and focused as a employee
- Ability to win trust to establish rapport with the client
- I handle the pressure with Patiently and calmness
- Fleet Dispatching
Languages
English
Upper intermediate (B2)
Hindi
Upper intermediate (B2)
Timeline
Customer Service Executive
BPO
04.2018 - 12.2018
Bachelor of Science -
Government Higher Secondary School
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