Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Personal Information
Languages
Timeline
Generic
Pradeep  Ambika Sharma

Pradeep Ambika Sharma

Mazgaon

Summary

Dynamic Shift Manager at Curefoods India Pvt Ltd with a proven track record in operational efficiency and team leadership. Expert in performance evaluation and conflict resolution, driving profitability through strategic planning and effective employee training. Enhanced productivity and customer satisfaction while maintaining strict quality assurance standards.

Overview

5
5
years of professional experience

Work History

Shift Manager

Curefoods India Pvt Ltd
Mumbai
07.2020 - Current
  • Setting standards and objectives for my stores.
  • Optimizing and overseeing operations to ensure efficiency.
  • Lead a team of team members toward effective collaboration and attainment of goals.
  • Undertake sound financial management to ensure the store is profitable, and stay within budget.
  • Evaluate performance using key metrics, and address issues to improve it.
  • Report to senior executives on progress and issues.
  • Back kitchen ops (shadow kitchen).
  • Responsible for audits.
  • Analysis of the OPS report on daily, weekly, and monthly reports.
  • Ensure the maintenance of equipment, facilities, and grounds.
  • Control profit and loss by following cash control and security procedures, maintaining inventory, and managing labor as per the financial budget.
  • Reviewing reports and taking appropriate action.
  • Initiating local store marketing activities and driving sales figures.
  • Outdoor catering (EVENT)
  • Compile and transmit various progress reports to regional headquarters, and inform them of any issues that require their due consideration.
  • Develop weekly and monthly budgets that will serve to guide the restaurant operations, and monitor operations to check that they are in line with the budget.
  • Perform a routine inspection of the restaurant premises to ensure that everything is up to the standards and procedures laid down by the company.
  • Assigned all staff to various sections and duties to ensure that all the necessary tasks are carried out on time.
  • Always avail yourself of my services for night shifts, weekends, and holidays, or during particularly busy times at the restaurant.
  • Ensuring all the necessary health and operational licenses are present in the outlet.
  • Responsible for opening and closing the cash register.
  • Resolved conflicts between staff members in a professional manner.
  • Implemented cost-control measures to maintain budgetary guidelines.
  • Enforced safety standards throughout the store including proper use of equipment.
  • Documented receipts, employee hours and inventory movement.
  • Helped employees accomplish tasks during peak periods.
  • Developed and maintained positive working relationships with staff, customers, and vendors.
  • Enhanced operations and boosted productivity through employee training, coaching and assignments.
  • Taught staff upselling techniques to meet revenue targets.
  • Calculated labor and equipment requirements and production specifications using standard formulas to boost sustainability.
  • Inspected work areas regularly for cleanliness and organization standards.
  • Evaluated and assessed personnel to identify potential candidates for promotion.
  • Ensured compliance with food safety regulations and quality standards.
  • Coordinated with other departments to resolve customer inquiries in a timely manner.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Managed daily cash intake by counting out registers and tabulating profits.
  • Managed the scheduling of staff shifts to ensure adequate coverage at all times.
  • Monitored inventory levels and placed orders for supplies as needed.
  • Planned and developed new operation processes to innovate and stay competitive.
  • Kept records of employees' attendance and working hours for accurate calculation of billable cycle.
  • Organized special events such as holiday sales or promotional campaigns.

Education

T.Y.B.com -

Siddhart College
Mumbai
04-2015

H.S.C. -

Tulsi Manas College
Mumbai
04-2012

S.S.C. -

Rosary High School
Mumbai
04-2010

Skills

  • Quality Assurance
  • Team leadership
  • Operational efficiency
  • Performance evaluation
  • Conflict resolution
  • Employee training
  • Event coordination
  • Equipment maintenance
  • Staff scheduling
  • Monitor production
  • Shift scheduling
  • Multitasking
  • Inventory controls
  • Staff motivation
  • Restaurant OPS
  • Team management
  • Process improvement
  • Strategic planning
  • Maintaining PNL
  • Managing FC
  • ODC
  • Customer service

Hobbies and Interests

  • Listening to Bollywood music
  • Travelling
  • Cooking

Languages

  • English
  • Hindi
  • Marathi

Personal Information

  • Date of Birth: 03/29/1992
  • Gender: Male
  • Nationality: Indian

Languages

Hindi
First Language
English
Upper Intermediate (B2)
B2

Timeline

Shift Manager

Curefoods India Pvt Ltd
07.2020 - Current

T.Y.B.com -

Siddhart College

H.S.C. -

Tulsi Manas College

S.S.C. -

Rosary High School
Pradeep Ambika Sharma