CAREER OBJECTIOVE: To work in a reputable company which will provide me with opportunities to grow and build a noble career through the use of my skills and knowledge in a free and productive working environment. To interact with different kinds of people in the society and impart the importance of social relation in the worldwide development and offer the opportunity for increasing levels of responsibility and personal development. OVERVIEW: - Building client preference & drive volume, utilization of resources, maintaining discipline, made good healthy relationship between team & motivating resources to do better.
Hi, I’m
Vinod Negi
Conduct Risk Analyst
New Delhi,Vikaspuri
Summary
Skills
Statistic analysis
undefinedAdditional Information
Additional Information
- Processing files, Identifying invoices, purchase order, All Types Insurance Claims. Providing production detail of the team to the supervisor at the shift end. Coordinate with process managers for data collation and reporting. Providing feedback & Update in a daily basis to the employee while starting the shift about the processing. Sharing all the productivity detail to the senior in a daily basis and Preparing Day End Report. Discussing updated with the team and individuals if the getting more error while processing. Flexible to work in Any Shifts.
Work History
American ExpressGurugram, HR
Conduct Risk Analyst
02.2019 - Current
Job overview
- Investigated allegations to check validity and recommend actions to minimize risk.
- Reviewed contracts and agreements to identify potential risks and ideal mitigation strategies.
- Collaborated on implementation of collection strategies with collections, risk and fraud teams.
- Completed statistical reviews to uncover trends, patterns and variations.
- Built and harmonized operations reports for leadership.
Midland Credit ManagementGurugram, HR
Account Manager
02.2016 - 02.2019
Job overview
- Trained new employees on customer service, money handling and organizing strategies.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Monitored and analyzed customer feedback to identify opportunities for improvement.
- Coordinated with internal teams to facilitate prompt delivery of client projects.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
ConvergysGurugram, HR
Customer Service Representative
01.2013 - 02.2016
Job overview
- Worked well in a team setting, providing support and guidance.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Organized and detail-oriented with a strong work ethic.
Overview
11
years of professional experience
3
years of post-secondary education
Education
DAV PG CollegeDehradun
B-COM
08.2008 - 08.2011
University Overview
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