Pradeep Chandrashekar
Malleshwaram
Summary
Adept Debt Recovery Specialist with a proven track record at L&T Technology Services, showcasing expertise in cash application and exceptional negotiation skills. Excelled in reducing DSO through innovative payment solutions, achieving collection targets, and enhancing team collaboration. Recognized for outstanding customer service and proficiency in SAP software, driving financial reporting accuracy and operational excellence.
Overview
12
12
years of professional experience
Work History
Debt Recovery Specialist
L&T Technology Services
Bangalore
01.2017 - Current
- Following up with customers by call/email for payments on invoices due
- Tracking Purchase Orders by coordinating with PMO/ADM
- Revenue management, budgeting yearly, quarterly, and monthly, and following up with sales to achieve the commitments.
- Creating a PPT for review with the management on upcoming new business, revenue, and DSO every quarter.
- Sending statements of accounts and dunning letters to customers every month.
- Introducing ideas for changing the mode of payments from cheque to EFT for controlling DSO.
- Scheduling calls with the management, committing, and providing revenue numbers.
- Analyzed financial accounts to determine the best course of action for debt collection.
- Conducted outbound calls, emails, and letters to customers with overdue payments.
- Achieved monthly collection targets through effective negotiation techniques.
- Arranged debt repayment or established schedules for repayment based on customer's financial situation.
- Coordinated with legal departments for accounts requiring further action.
- Identified legal options available for recovering past due debts when necessary.
- Recognized by management for providing exceptional customer service.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Senior Process Associate (Finance and Operations – Cash Application)
Gallagher
12.2012 - 11.2014
- Responsible to manage the team & an effective & quality work on a daily basis
- To constantly look for new way & opportunity for better services to the client
- Responsible for handling payments, checking the payment analyzing it and posting it to the correct client
- Accountable for verification of bank report, payment & account behavior analysis, & scenario assessment
- Business Excellence: Volume forecasting & variance analysis on weekly & monthly basis
- Preparing standard productivity and quality reports as per the service level agreement.
- Facilitated employee meetings, opened lines of communication, and promoted acceptance of corporate goals to improve customer relations.
Education
B.Com - Finance
Bangalore University
01.2009
PUC II -
Department of PU Board
01.2006
SSLC -
KSSEB
01.2004
Skills
- Cash application expertise
- Customer account reconciliation
- Credit analysis proficiency
- Time management capabilities
- SAP software
- Collection strategies
- Team collaboration
- Effective communication techniques
- Financial reporting
- ERP systems
- Microsoft Excel proficiency
- Six sigma methodology
- Customer research
- Debt collection
- Payment plan development
- Debt recovery strategies
- Purchase order processing
Languages
- English
- Hindi
- Kannada
Hobbies and Interests
Travelling
Disclaimer
I hereby declare that the above information furnished by me is true to the best of my knowledge.
Personal Information
Date of Birth: 04/03/89
Rewards And Recognition
- Recognized as the Best Associate (Alpine Climber) Award.
- Recognized for Spot light/Star of the Quarter Award two times continuously.
Affiliations
- Playing Basketball
- Tutoring Sensory & Occupational Therapy to Autistic Kids
Languages
Kannada
First Language
English
Advanced (C1)
C1
Hindi
Intermediate (B1)
B1
Accomplishments
- 2 Times Alpine Climber Award ( 2018 & 2019)
- Annual Stellar Award in 2023
- Highest Kaizen award (53 Ideas in 2015)
Timeline
Debt Recovery Specialist
L&T Technology Services
01.2017 - Current
Senior Process Associate (Finance and Operations – Cash Application)
Gallagher
12.2012 - 11.2014
B.Com - Finance
Bangalore University
PUC II -
Department of PU Board
SSLC -
KSSEB