PRADEEP CHEPPALI
Application Administrator
BANGALORE,Karnataka
Summary
As an Application Administrator, I excel in optimizing the performance and usability of Applications to drive operational efficiency. Proficient proactive troubleshooting, I ensure seamless functionality in dealing customers and providing RCA. My role extends to training,contributing directly to enhanced productivity and organizational success.
Overview
5
5
years of professional experience
Work History
Application Administrator
Choose Portal PVT LTD.,
BANGALORE
12.2023 - Current
- Good at adding sub domains, A Records, CName, TXT records in grid Master.
- Experienced in troubleshooting the issues with logs to provide RCA.
- Installed, configured and maintained applications across multiple platforms like PROD and Non Prod.
- Hands-On- Experience in installing the Application servers like Jboss, Tomcat, WebSphere and Apache Tomcat Webserver.
- Investigated reported incidents and identified root causes related to application errors.
- Involved in Technical Resolution Teams calls and scheduled activities to contribute from my team.
- proficient at switching Traffic from one Data Center to another Data Center.
- Trained multiple Junior Engineers about the work flow and it's Architecture like deploying applications, modifying configuration files. traffic routing, trouble shooting and analyzing the logs.
- Handled multiple Application servers like JBoss, Tomcat, WebSphere, Apache tomcat, F5, Grid Master, when they exposed to issue.
- expert in creating PODS in Openshift and deploying Application over GUI via Developer perspective.
- Analyzed Openshift logs to identify the issue at POD/Master level.
- Resolved conflicts between different versions of applications also PORTS.
- Performed regular maintenance tasks such as patching, upgrades., on all applications.
- Provided effective resolutions to issues and escalated problems with knowledgeable support and quality service.
- Well experienced in Approving reviews to schedule activity with out any conflicts.
Application Administrator
Amelia
BANGALORE
12.2022 - 11.2023
- Proficient in updating CERTs at F5 end using TMOS commands, Using GUI in WebSphere, Over the Xml files in tomcat and JBoss Application servers.
- Monitors very highly critical Applications and assisted the activities with in the SLA.
- Experienced in handling WorkOrders, Incident's and P1 tickets.
- Good in configuring database Connection URL's to provide a connectivity between the Database and the Application servers.
- Involved in trouble shooting the Application URL and identifying the issue from Scratch.
- Immersive knowledge in knowing the kind of hosts involved in the network flow of an Application URL.
- Became a Key Player in the Team when it comes an aid of scheduled activities like Apache Upgradation.
- Worked with different profiles like HA, FULL HA in both standalone and domain Modes in the JBoss.
- Expert in creating DataSource and testing the connectivity.
- Provided technical support and troubleshooting for user issues related to applications.
Application Administrator
IPsoft Global
BANGALORE
01.2019 - 11.2022
- Involved in restarting the servers/nodes at Prod and Non prod environments.
- Hands-on-experience in dealing the disk issues.
- expert in identifying the issue raised during restarting the Application servers.
- Involved in resolving the port conflicts and PID issues.
- Good In identifying the zombie process, OutOfMemory errors.
- Well experienced in taking memory dumps and Javacore dumps.
- Resolved permission issues, Memory issues, CPU issues.
Education
Bachelor of Technology - Electronic And Communication Engineering
Vignana Bharathi Institute of Science & Technology
VidhyaNagar, Pallavolu04-2014
Skills
- Ticket Handling
- Change Management
- Startup and Shutdown Management
- User Support
- Technical Troubleshooting
Timeline
Application Administrator
Choose Portal PVT LTD.,
12.2023 - Current
Application Administrator
Amelia
12.2022 - 11.2023
Application Administrator
IPsoft Global
01.2019 - 11.2022
Bachelor of Technology - Electronic And Communication Engineering
Vignana Bharathi Institute of Science & Technology
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