Pradeep Dhanawade
Project Manager
Virar
Summary
Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.
Overview
14
14
years of professional experience
6018
6018
years of post-secondary education
3
3
Languages
Work History
Project Manager
CCRL
06.2022 - Current
- Responsible for gathering the requirements and specifications to understand client requirements in a detailed manner and translate the same into system requirements by providing necessary information to Development Team.
- Able to take high level directives and lead the effort of developing start-to-finish project plans based on internal project management framework & lifecycle process
- Able to handle security audit of application in close association with developer and support team.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Identified plans and resources required to meet project goals and objectives.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
- Fostered a culture of innovation and creativity within the project team, leading to improved problem-solving capabilities and enhanced outcomes.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
Software Developer
HDFC Bank
02.2016 - 06.2022
- Improved software efficiency by troubleshooting and resolving coding issues.
- Improved software security with integration of advanced encryption techniques, safeguarding sensitive user data.
- Developed comprehensive documentation for software projects, improving maintainability and future scalability.
- Saved time and resources by identifying and fixing bugs before product deployment.
- Optimized database queries for enhanced performance, enabling faster data retrieval and processing.
- Built databases and table structures for web applications.
- Tested and deployed scalable and highly available software products.
- Tested functional compliance of company products.
- Contributed to a positive team environment through effective communication, problem-solving, and collaboration skills.
- Providing support to customers to resolve their queries on time
- Participated in software field testing to verify performance of developed projects.
- Boosted customer satisfaction rates through timely resolution of reported technical issues during the support phase of projects.
- Mentored junior developers to improve their technical skills, fostering a culture of continuous learning within the team.
- Collaborated closely with cross-functional teams to identify and resolve system bottlenecks, ensuring smoother operations.
- Rewarded with Silver Award for Process Improvement
- Rewarded with Gold & Silver Award for Customer Support
Software Developer
L&T Limited
06.2012 - 01.2016
- Improved software efficiency by troubleshooting and resolving coding issues.
- Saved time and resources by identifying and fixing bugs before product deployment.
- Contributed to a positive team environment through effective communication, problem-solving, and collaboration skills.
- Collaborated with cross-functional teams to deliver high-quality products on tight deadlines.
- Enhanced user experience through designing and implementing user-friendly interfaces.
- Participated in software field testing to verify performance of developed projects.
- Boosted customer satisfaction rates through timely resolution of reported technical issues during the support phase of projects.
- Collaborated on stages of systems development lifecycle from requirement gathering to production releases.
- Developed comprehensive documentation for software projects, improving maintainability and future scalability.
- Reporting the status and progress of Interface related activities on regular basis to Onsite and offshore leadership
Support Engineer
Smart Identification Pvt. Ltd.
05.2011 - 05.2012
- Improved customer satisfaction by promptly addressing support tickets and providing accurate solutions.
- Implemented technical solutions to solve customer issues and increase satisfaction.
- Documented technical issues and solutions to enable tracking history and maintain accurate logs.
- Developed strong relationships with key clients, acting as their primary point of contact for all technical concerns.
- Collaborated with cross-functional teams to resolve complex problems, ensuring seamless system operations.
- Reduced response times by prioritizing urgent requests and escalating issues when necessary.
- Connected to computer of client using remote link to install programs and applications.
- Installed and maintained hardware and computer peripherals to store tangible components.
- Managed multiple projects simultaneously, staying organized and meeting deadlines consistently.
- Increased client retention by building trust through excellent communication skills and timely issue resolution.
Support Engineer
Epsilon International Pvt. Ltd.
10.2010 - 03.2011
- Improved customer satisfaction by promptly addressing support tickets and providing accurate solutions.
- Implemented technical solutions to solve customer issues and increase satisfaction.
- Developed strong relationships with key clients, acting as their primary point of contact for all technical concerns.
- Documented technical issues and solutions to enable tracking history and maintain accurate logs.
- Reduced response times by prioritizing urgent requests and escalating issues when necessary.
Education
B.E. - Computer
Mumbai University
Ratnagiri, India05-2009
Higher Secondary Certification - Science
Maharashtra Board
Mumbai, India02-2005
Secondary School Certification - Gender Studies
Maharashtra Board
Mumbai, India03-2003
Skills
Project management
Project planning and development
Project tracking
Risk management
Data analysis
Technical support
Business analysis
Programming languages
Advanced problem solving
Client relations
Productivity improvement
Timeline
Project Manager
CCRL
06.2022 - Current
Software Developer
HDFC Bank
02.2016 - 06.2022
Software Developer
L&T Limited
06.2012 - 01.2016
Support Engineer
Smart Identification Pvt. Ltd.
05.2011 - 05.2012
Support Engineer
Epsilon International Pvt. Ltd.
10.2010 - 03.2011
B.E. - Computer
Mumbai University
Higher Secondary Certification - Science
Maharashtra Board
Secondary School Certification - Gender Studies
Maharashtra Board
Languages
Marathi
English
Hindi
Personal Information
- Date of Birth: 04/13/87
- Nationality: Indian
- Marital Status: Single
Reading Books , Listening Music , Drawing
Like to read story books,Fantasy,Science Fiction,Mystery/Thriller.
Like to listen devotional, meditational, Indian Music
Like to draw natural , human paintings
Disclaimer
I consider myself familiar with Computer Engineering aspects. I am also confident of my ability to work in team. I hereby declare that the information furnished above is true to the best of my knowledge.
Personal Information
- Date of Birth: 04/13/87
- Nationality: Indian
- Marital Status: Single
Reading Books , Listening Music , Drawing
Like to read story books,Fantasy,Science Fiction,Mystery/Thriller.
Like to listen devotional, meditational, Indian Music
Like to draw natural , human paintings