Pradeep Faujdar
Gurgaon
Summary
Results-driven Inside Sales Account Executive known for high productivity and efficient task completion. Possess specialized skills in customer relationship management, pipeline development, and negotiation strategies. Excel in communication, problem-solving, and adaptability, applying these soft skills to achieve sales targets and foster client loyalty.
Overview
8
8
years of professional experience
Work History
Inside Sales Account Executive
Dell Technologies
Gurgaon
05.2024 - Current
- Identifying potential customers and targeting them for acquisition sales.
- Building strong relationships with key customers, partners, and other stakeholders in order to facilitate sales.
- Analyzing sales data and market trends to identify areas for improvement and new opportunities for acquisition sales.
- Negotiating contracts with customers to secure margins.
- Relationship building with existing and new customers to ensure that they will grow into loyal customer base.
- Updating CRM and other tools with relevant customer information, sales activities, and progress to help the company to manage the customer journey and improve future sales strategies.
Team Lead Operations
Paytm Insurance Broking pvt ltd
Gurgaon
07.2021 - Current
- Managed a team of 12+ highly dynamic and motivated individuals responsible for day to day work.
- Managed business operations for life insurance.
- Lead and develop team to manage work as per operational standards resulting in business increase of 20% MOM.
- Performed data assessment to ensure that the team is compliant with standardized processes and procedures and meeting deadlines.
- Trained agents on product and rubric, regularly monitored calls, gave coaching and feedback, resulted in the 40% increase on conversion.
- Recommendations for product and process development based on customer feedback and analysis of the same.
- Worked in close coordination with cross functional team such as CRT and product team.
Deputy Manager
HDFC ERGO
Noida
07.2021 - 04.2024
- Leading a team of sales and operations executives in order to generate business.
- Generating average monthly revenue of 80 Lakh + INR (approx.) while also maintaining conversion of 5% + and quality score 90% +.
- Resulted in increase of PPA by 200 % through effective leadership and strategic planning.
- Analyze sales data on sales results and develop plans to address performance gaps.
- Develop operational workflows for executives, thereby improving productivity of team like framing strategy to improve lead funnel, thereby resulting in incremental business volume.
- Collaborated with Quality Audit team to identify and address weaknesses in objection handling skills of the supply team, resulting in a 20% increase in conversion rates.
- Working in close coordination with cross functional team such as UW team, product and service team.
- Presented and implemented recommendations like monthly incentive scheme, monthly rewards and recognition to ensure team is well motivated to work.
Sr. Executive
Coverfox Insurance Broking pvt ltd
Gurgaon
07.2020 - 03.2021
- Identified client's needs, showing value of product and guiding client through sales process.
- Meeting daily KRA's - Quality, utilization and targets.
- Helping team members in closing their prospects.
- Manpower planning and daily reporting for the team.
Associate sales consultant
POLICYBAZAAR.COM
Gurgaon
06.2018 - 07.2020
- Identifying the needs of customer and guiding them through the product.
Education
MBA - Marketing and Finance
GLA University
Mathura04.2017
B.COM -
BSA Degree college
Mathura04.2015
XII -
Ramanlal Shorawala public school
Mathura03.2012
X -
Ramanlal Shorawala public school
Mathura03.2010
Skills
- Business development
- Data Analysis
- Data visualization
- Problem Solving
- Team handling
- Training and development
- Communication
Hobbies and Interests
- Badminton
- Gymming
Timeline
Inside Sales Account Executive
Dell Technologies
05.2024 - Current
Team Lead Operations
Paytm Insurance Broking pvt ltd
07.2021 - Current
Deputy Manager
HDFC ERGO
07.2021 - 04.2024
Sr. Executive
Coverfox Insurance Broking pvt ltd
07.2020 - 03.2021
Associate sales consultant
POLICYBAZAAR.COM
06.2018 - 07.2020
MBA - Marketing and Finance
GLA University
B.COM -
BSA Degree college
XII -
Ramanlal Shorawala public school
X -
Ramanlal Shorawala public school