PRADEEP GHOSH

• Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
• Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible, and directing shoppers to safety.
• Supported audits, shortage control initiatives, apprehensions, and disposition by preparing and reviewing associated paperwork.
• Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise.
• Developed and implemented procedures to reduce risk of shoplifting and other loss prevention related issues.
• Monitored surveillance cameras and alarm systems to detect suspicious activity.
• Investigated and apprehended shoplifters and other potential criminals in store to increase protection and apply safety measures.
• Educated store personnel and customers to apply best practices and comply with loss prevention policies and procedures.
• Investigated and documented thefts and suspicious activity to improve issue prevention.

Location: Kolkata West Bengal

CTC: 6.39 lack p.a.

• Achieve all the matrix given by the management Analyzing Hub level daily Performance Managing rosters of team members Shift planning basis Inbound & Outbound volume People Management, grooming of team members to scale up
• Solving day to day operational issues RTO / RVP above 2K shipments Quality checking Vendor management/Coordination with business,transportation
• Ensuring Hub Hygiene & losses Recon
• Control attrition/Attendance & leave management Resolving cash reconciliation pendency at the Hub Level Handling Customer Escalation Issue, RCA Control Losses like misroute, supply RTO, Overall RTO
• Ensuring of desired productivity
• Ensuring of breaches are in under control
• Improved operations through consistent hard work and dedication.
• Developed and maintained courteous and effective working relationships.
• Increased customer satisfaction by resolving issues.
• Identified issues, analyzed information and provided solutions to problems.

Location: Islampur West Bengal

CTC: 5.4 lack p.a.

• Responsible for achieving Channel budget through channel partner and to extend support to them
• Participated in team-building activities to enhance working relationships.
• Worked with channel partner to understand needs and provide excellent service.
• Improved operations through consistent hard work and dedication.
• Maintained energy and enthusiasm in fast-paced environment.
• Support to CP to reach sales target
• Monitor Franchisee office standard in line with company's branding policy
• Franchisee Development
• Network upkeep & Expansion
• Channel Operations Team Handling, North Bengal
• CTC: 2.3 lack p.a
• 2000 Fixed Reimbursement

• KYC/ Income verification of client over phone and by visiting New Business Form Scrutiny, Logging, FR submission
• Renewal Premium or Revival Collection
• Building good relationship with client
• CTC: 2.4 lack p.a
• 48,000 FixeReimbursement

• Processing of new business applications basis AML guidelines and business rules
• Manage specific assigned control reports and specific Tasks
• Maintain steady productivity and quality while processing Utilize knowledge of excel & excel tools to improve efficiency of existing reports/analysis Identification process gaps, create control measures and execute effectively
• Validation on Risk and Quality reports and create appropriate action on the same
• Provide new ideas and make part of any Eureka and Projects
• Building a good relationship with client
• Branch Audit/Health MIS maintain,
• Cash Reconciliation and Banking
• Handling Internal and External Client
• Co-ordinate with Central HUB operations for conversion of new business, CTC: 2.3 lack p.a.

• Under the payroll of 360 TECHNOLOGY, HDFC Life Project supervising
• Data Management
• Scanning/Uploading in FTP Server MIS maintain,
• Reconciliation, co-ordinate with Malad Hub of HDFC and
• Datametictech, Co-ordinate with network support,
• Acknowledged in Wonders( Intranet Site)

• HDFC Life Project supervising
• MIS maintain, Reconciliation, co-ordinate with Malad Hub of HDFC and UTIITSL,Co-ordinate with network support, Acknowledged in Wonders( Intranet Site),uploading images to ftp server, Indexing of images.