Summary
Overview
Work History
Education
Skills
Timeline
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Pradeep Kumar

Pradeep Kumar

Store Incharge
Udupi

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience
4
4
Languages

Work History

Store Inchage

Chitara Comforts
06.2023 - Current
  • Stock inward and outward operations, improving cost deductions, rectifying the errors and improving operational efficiency.
  • Ensure high levels of customers satisfaction through excellent service.
  • Maintaining good and healthy relationship with our existing clients such as clearing their payments on the given time slab, responding them with an accurate way as per the industry standards.
  • Finding new and passionate clients where we can offer our customers a luxury ambience. i.e consecutively upgrading our existing products to leading and most trending market brands as per our customer point of view.
  • Kept detailed records of all story-related documents such as drafts, revisions, notes, maximizing efficiency throughout the production process.

Team Leader

Instakart Services & Ekart Logistics
03.2015 - 07.2019
  • Inbound and outbound operations. Inbound operation includes consignment receiving status which includes load receiving process and assigning the same based on the routes to the respective team members. Where as Outbound operation includes consignments which are dispatching on the same day to the respective shippers.
  • Maintaining productivity as per the Volume and ensuring the minimum guarantee to each team members.
  • Conducting Haddle {Group Discussion) regularly and discussing the targets for the day. { Target on several metrics such as delivery percentage (Conversion) feedback, fake attempts etc...) and recalling the past day (previous day) performance and congratulating the executive who has achieved the target.
  • Displaying the daily performance report on each metrics and reporting the same to the superiors.
  • Rectifying the failures/errors in order to the audit report and ensuring the same to not repeat in future.
  • Ensuring Staff reporting on-time as per the company standards operating procedures{SOP) and planning their roasters based on their availability for the day and ensuring there should not be any man power issue for the day.
  • In peak days such as Big Billion Day and Mansoon Sale, where productivity for the hub is expectedly high, in such cases planning the proper man power availability and ensuring the hub targets should not be stuck/ lag.
  • Ensuring the shipments delivered to the origin and updating the real time status without any fake updates and updating the proper and actual reason for the undelivered shipments.
  • Maintaining the records up to date without fail.


Education

Diploma in Computer Application - MS Excel, MS Access, MS PowerPoint, Tally Etc...

Manipal Institute of Computer Education
Kunjibettu, Udupi
04.2001 -

Bachelor of Commerce - Accounting And Finance

Madhava Pai Memorial College.
Manipal
04.2001 -

Skills

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Timeline

Store Inchage

Chitara Comforts
06.2023 - Current

Team Leader

Instakart Services & Ekart Logistics
03.2015 - 07.2019

Diploma in Computer Application - MS Excel, MS Access, MS PowerPoint, Tally Etc...

Manipal Institute of Computer Education
04.2001 -

Bachelor of Commerce - Accounting And Finance

Madhava Pai Memorial College.
04.2001 -

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Pradeep KumarStore Incharge