Pradeep Kumar
Team Manager
Bangalore
Summary
To work for an organization this provides me the opportunity to improve my skills and knowledge to growth along with the organization objectives.
Overview
12
12
years of professional experience
3
3
English, Kannada, Hindi
Work History
Team Manager
Gallagher Center of Excellence
Bangalore
03.2013 - Current
- Preparing daily workloads for staff & co-ordination the daily allocation of work
- Motivating the team to achieve high standards and KPI targets
- The complete transition for the Niche Proposal service has been done by me, and it is now called Public Entity Niche Proposal Services
- Dealing with and resolving problems and issues which arise on Proposal related services
- Arranging weekly team meeting, focusing on target and achievements
- Praise team members and creates a positive working environment
- Ensuring all administrative and IT records are entered and updated correctly
- Understanding and adhering to quality standards and ensuing the team follows all the protocols set in place
- Having Knowledge in “US Commercial Insurance” and “Proposal Development Process”
- Hands on experience in preparing Insurance Proposal for clients
- Mentoring and Training up juniors and new staff
- Monitoring and reporting on performance and target
- Involve in process related training for the new comers
- Provide inputs to the customers / management on any variations/discrepancies in the existing process
- Identifying process improvement opportunities and reporting the same to the customers / management
- Maintaining Daily and Monthly Client (Internal and external) reports.
Education
MBA -
CiIty College Bangalore
Jayanagar2013
BBA -
SSBMSS Degree College
Gulbarga2011
S C Gurukul PU College
BhalkiBTVP High School Bemalkheda
BemalkhedaSkills
Problem resolution skills
Managing service level agreements
Interpersonal Skills
Operational Excellence
Decision Making Skills
Team Management
Leadership Skills
Analytical Skills
Communication Skills
Team building
Customer de-escalation
Staff Training
Problem resolution skills
Accomplishments
- Layered Property, Quilt (Schematic)
- Tower Diagram (Property and Liability)
- Public Entity and Construction Niche Proposal Project
- TRANSITION:
Responsible for transition of Proposal Development team in Pune
I completed the transition of the Niche Proposal service, which is now called Public Entity Niche Proposal Services.
Timeline
Team Manager
Gallagher Center of Excellence
03.2013 - Current
MBA -
CiIty College Bangalore
BBA -
SSBMSS Degree College
S C Gurukul PU College
BTVP High School Bemalkheda
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