Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

PRADEEP KUMAR

New Delhi
PRADEEP KUMAR

Summary

Dynamic HR leader with 13+ years of expertise. A result-driven HR leader with over 13 years of comprehensive experience in HR operations, talent management, and organizational development. Proven track record in aligning strategic HR initiatives with business goals to foster a performance-driven culture and enhance employee engagement. Expertise in HR Business Partnering (HRBP), Industrial Relations (IR), Employee Relations (ER), and large-scale compliance initiatives. Skilled in leveraging HR analytics to drive data-backed decision-making, optimize workforce efficiency, and enhance compensation strategies. Proven expertise in spearheading successful digital transformation initiatives, adeptly navigating intricate labor relations, and driving organizational planning. Proven success in managing large-scale hiring processes and vendor partnerships across India, driving effective talent acquisition strategies.

Overview

22
years of professional experience

Work History

DTDC EXPRESS LIMITED

AGM-HR (North Zone)
01.2022 - Current

Job overview

  • HR Business Partner (HRBP), aligning HR initiatives with business objectives to support a workforce of 5,200+ employees across the North Zone.
  • Drove a digital transformation project by implementing a mobile attendance system and HR analytics, reducing payroll processing time by 20%, and providing actionable insights into workforce performance.
  • Spearheaded talent acquisition initiatives, reducing recruitment turnaround time by 30%, and implementing innovative hiring programs such as the NAPS program to streamline talent pipelines.
  • Led succession planning initiatives, identifying high-potential employees, and developing leadership development programs, resulting in a 15% improvement in internal promotions.
  • Managed union negotiations and labor disputes across the zone, successfully avoiding strikes and reducing conflict-related absenteeism by 25%.
  • Developed a compensation structure aligned with market benchmarks and performance-based incentives, increasing employee retention by 15% and improving overall satisfaction scores.
  • Introduced HR analytics dashboards, enabling data-driven decisions in manpower planning, attrition analysis, and performance management.
  • Partnered with senior leadership as an HRBP to oversee manpower planning and talent management for a multi-state region, aligning HR strategies with long-term business goals.
  • Championed the Cultural Shift Project, transforming the workforce into a performance-driven culture, leading to a 20% improvement in employee productivity.
  • Drove succession planning by creating leadership pipelines and high-potential development programs, reducing dependency on external hiring for senior positions by 20%.
  • Successfully navigated IR/ER challenges, including managing labor disputes, ensuring statutory compliance (PF, ESI, CLRA), and resolving grievances through proactive engagement.
  • Implemented a new performance-based compensation system, introducing KPI-linked rewards that increased overall employee performance by 15%.
  • Played a pivotal role in talent acquisition and workforce planning, improving recruitment processes, and reducing recruitment costs by 25%.
  • Led talent management efforts, focusing on performance reviews, leadership development, and succession planning, resulting in a 10% lower attrition rate among high performers.
  • Partnered with department heads to manage the full talent acquisition lifecycle, implementing a comprehensive onboarding program that improved new hire retention by 20%.
  • Enhanced employee engagement and retention through structured succession planning and leadership coaching initiatives.
  • Implemented a company-wide HR analytics program, including workforce planning tools, attrition dashboards, and compensation analysis, enabling data-backed decision-making.
  • Managed multiple statutory compliance audits, ensuring adherence to labor laws, including PF, ESI, and CLRA, achieving 100% compliance across all business units.

DTDC EXPRESS LIMITED

Zonal Head-HR; North Zone-1
04.2017 - 12.2021

Job overview

  • Oversaw HR budgeting and manpower planning across a 5-state region, optimizing talent acquisition strategies and reducing recruitment and manpower costs by 1.73 crore through innovative initiatives such as the NAPS (National Apprenticeship Promotion Scheme) program.
  • Led the Cultural Shift Project across 50+ offices, fostering a high-performance, accountability-driven work culture, aligned with organizational goals.
  • Introduced and institutionalized HR analytics to enhance strategic decision-making, resulting in a 15% increase in workforce efficiency.
  • Effectively managed complex industrial and employee relations (IR/ER) issues, including labor disputes and statutory compliance (PF, ESI, CLRA), while promoting a proactive grievance redressal mechanism.
  • Implemented a KPI-linked, performance-based compensation system, driving a 15% increase in employee performance and aligning individual outcomes with business objectives.

DTDC EXPRESS LIMITED

Manager HR
12.2015 - 03.2017

Job overview

  • Developed and launched a comprehensive New Hire Orientation (NHO) program, resulting in a 20% improvement in new employee retention, and faster cultural assimilation.
  • Led a major HR digitization initiative, implementing a mobile-based attendance system that eliminated payroll discrepancies, and reduced processing time by 3 days.
  • Spearheaded talent management strategies focused on performance reviews, leadership development, and succession planning, leading to a 10% reduction in attrition among high performers.
  • Collaborated closely with department heads to manage the end-to-end talent acquisition lifecycle, including the rollout of a structured onboarding program that improved retention metrics by 20%.
  • Enhanced employee engagement and retention through robust succession planning frameworks, and targeted leadership coaching initiatives.
  • Implemented a company-wide HR analytics program, introducing tools for workforce planning, attrition tracking, and compensation analysis, enabling data-driven HR decision-making.
  • Successfully managed multiple statutory compliance audits, ensuring 100% adherence to labor regulations, including PF, ESI, and CLRA, across all business units.

V-Express (A Division of V-Group)
New Delhi

Assistant Manager: HR & Admin.
06.2014 - 12.2015

Job overview

  • Managed day-to-day HR operations, including employee onboarding, payroll processing, and handling statutory compliance across 50+ offices.
  • Acted as a strategic HRBP, collaborating with department heads to manage talent acquisition and drive organizational development initiatives.
  • Resolved multiple labor disputes and successfully closed long-pending labor cases, ensuring 100% compliance with labor laws.
  • Drove employee relations initiatives, reducing absenteeism by 20%, and improving employee satisfaction through proactive grievance management.
  • Enhanced operational efficiency by digitizing key HR processes and reducing payroll errors, achieving a 10% reduction in processing time.
  • Managed internal and external ISO audits and certification.

Escon Elevators Pvt. Ltd

Assistant Manager: HR & Admin
12.2010 - 11.2013

Job overview

  • Executed business expansion initiatives in North India, driving significant growth.
  • Led performance management based on key result areas for North India operations.
  • Managed comprehensive HR operations, including payroll, compliance, onboarding, and process optimization.
  • Facilitated industrial relations management to enhance workplace harmony.
  • Implemented HR analytics that increased installation and maintenance efficiency by 15%.
  • Streamlined HR operations with an HRIS system, reducing manual errors and improving turnaround time by 20%.
  • Developed an administrative MIS system for asset management and inventory utilization.

Tata Steel Ltd
West Bokaro

Employee
10.2003 - 03.2009

Job overview

  • Executed engine overhauling to enhance operational efficiency.
  • Coordinated material logistics with stores to ensure timely availability.
  • Facilitated training sessions on TPM, TQM, OHSAH, 5S, and SGA within department.

Education

XLRI JAMSHEDPUR
Jamshedpur

PGCHRM from Human Resources Management
01-2023

Meta Results
Delhi

from Executive Education
01-2017

BLS Institute of Management
Ghaziabad

PGDM
01-2010

Vinob Bhave University
Jharkhand

Graduation
01-2007

Skills

  • HR Business Partnering
  • Strategic HR Alignment
  • Manpower Planning
  • Leadership Coaching
  • Industrial and Employee Relations
  • Union management
  • Labor Law Compliance
  • Grievance and Dispute Resolution
  • Talent Management and Succession Planning
  • Leadership Development
  • High-Potential Employee Programs
  • Talent Acquisition and Recruitment Strategy
  • Employer branding
  • Performance management
  • People Development
  • Training and Development
  • Employee wellness
  • Compensation and Benefits
  • Performance-Based Incentives
  • Digital Transformation and HRIS Implementation
  • Process Optimization
  • Change Management
  • HR Operations
  • Payroll Management
  • HR analytics
  • Employee engagement
  • Regulatory compliance
  • Government Liaisoning
  • Statutory Compliances: CLRA Registration, Shop and Establishment Registration, PF/ESI court cases
  • Decision-making
  • Project planning
  • Cultural transformation
  • Strategic workforce planning

Timeline

AGM-HR (North Zone)

DTDC EXPRESS LIMITED
01.2022 - Current

Zonal Head-HR; North Zone-1

DTDC EXPRESS LIMITED
04.2017 - 12.2021

Manager HR

DTDC EXPRESS LIMITED
12.2015 - 03.2017

Assistant Manager: HR & Admin.

V-Express (A Division of V-Group)
06.2014 - 12.2015

Assistant Manager: HR & Admin

Escon Elevators Pvt. Ltd
12.2010 - 11.2013

Employee

Tata Steel Ltd
10.2003 - 03.2009

XLRI JAMSHEDPUR

PGCHRM from Human Resources Management

Meta Results

from Executive Education

BLS Institute of Management

PGDM

Vinob Bhave University

Graduation

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PRADEEP KUMAR