Summary

Overview

Work History

Education

Skills

Languages

Timeline

Pradeep Kumar

Town - Bighapur Distric -Unnao State - Uttar Pradesh

Summary

Experienced Food Service Manager with a proven ability to manage all facets of food service operations. Proficient in staff supervision, inventory management, and budget control to optimize efficiency and profitability. Skilled in upholding stringent standards of food quality, safety, and customer satisfaction. Adept leader capable of inspiring and guiding teams to hit goals.

Overview

years of professional experience

Work History

Catering Manager / Event Coordinator

Aroma Restaurant And Resort Pvt Ltd

Chennai

11.2022 - Current

Resolved customer complaints promptly and professionally while maintaining good relations with clients.
Managed inventory levels of food supplies required for upcoming catered events.
Assisted in setting up tables, chairs, decorations prior to a catered event.
Developed strategies to maximize customer satisfaction and increase sales in catering services.
Grew sales of catering services through strategic marketing and promotions.
Managed inventory control, ensuring availability of necessary supplies while minimizing waste and reducing costs.
Supervised activities of dining room staff to maintain service levels and support guest needs.
Resolved problems or concerns to satisfaction of involved parties.

Assistant Restaurant Manager

Hotel Bukhara

New Delhi

06.2020 - 09.2022

Conducted daily inspections of the dining area to ensure cleanliness and orderliness.
Facilitated communication between waitstaff and kitchen staff during peak hours.
Ensured compliance with health and safety regulations.
Supervised food preparation, ordering of supplies, and inventory control.
Created weekly work schedules for all restaurant personnel.
Performed regular maintenance checks on kitchen equipment.
Provided leadership and direction to restaurant employees.
Supervised activities of dining room staff to maintain service levels and support guest needs.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Assisted staff by serving food and beverages or bussing tables.

Kitchen Supervisor

HOTEL CRYSTAL CROWN

Odisha

06.2018 - 11.2019

Collaborated with other supervisors on various projects related to restaurant operations.
Resolved customer complaints regarding food quality or service issues.
Developed menus for special occasions and events as requested by management.
Assisted with menu planning, budgeting and cost control processes in the kitchen.
Monitored inventory levels of ingredients, supplies and equipment.
Cleaned and sanitized kitchen equipment, utensils and work stations.

Restaurant Cashier

Aroma restaurant And Resort Pvt Ltd

Chennai

07.2014 - 11.2017

Checked expiration dates on food products before stocking shelves or selling them to customers.
Kept records of transactions made during shift on daily sales report log sheets.
Operated kitchen appliances such as blenders, mixers, fryers, ovens, according to safety guidelines.
Resolved customer complaints regarding food quality or service in a professional manner.
Greeted customers, answered questions and provided general information regarding menu items.
Assisted management with inventory control processes such as restocking supplies.

Education

Bachelor of Arts -

Chhatrapati Shahu Ji Maharaj University,

Kanpur

06-2014

Java Billing System Project -

Bytecode IT Solutions

Kanpur Uttar Pradesh

01-2013

Microsoft Office And Internet Browsing -

ITEC Computer Education Kanpur Uttar Pradesh