Pradeep Kumar
Bengaluru
Summary
Self-motivated professional with a versatile background in quality control and sales support. Experienced in collaborating with diverse teams to drive efficiency, resolve customer issues, and ensure product excellence. Committed to delivering high-quality results and enhancing customer satisfaction.
Overview
1
1
Certification
Work History
Quality Control Analyst
Sri Lakshmi Enterprise Pvt Ltd
Bangalore
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Operated a variety of machinery and tools safely and efficiently.
ECPL
Email and Customer Support
Bangalore
- Executed daily responsibilities with accuracy and efficiency.
- Collaborated with cross-functional teams to achieve organizational objectives.
- Managed time effectively to meet all deadlines and complete tasks promptly.
- Delivered exceptional customer service to resolve complaints swiftly.
Sales support
Sales support
Bangalore
- Managed the budget for the Sales Support department, ensuring that resources were used efficiently and effectively.
- Trained new sales support staff on internal processes and customer service best practices.
- Helped customers find specific products, answered questions, and offered product advice.
Education
Diploma -
Indian Institute of Technical Education
Bangalore PUC -
Ac Educational College
Bangalore Some College (No Degree) - SSLC
Parijatha English High School
Bangalore Skills
- Attention to details,Problem solving,Self Motivated,Quick Learner
- Basic Computer
- Computer Skills
Languages
English, Tamil, Kannada, Hindi
Advanced (C1)
C1
Certification
NIIT
Timeline
Quality Control Analyst
Sri Lakshmi Enterprise Pvt Ltd
ECPL
Email and Customer Support
Sales support
Sales support
Diploma -
Indian Institute of Technical Education
PUC -
Ac Educational College
Some College (No Degree) - SSLC
Parijatha English High School