Results-driven Application Support Engineer with 2+ years of experience at PeopleStrong Technology Pvt Ltd. Proficient in troubleshooting, problem-solving, and developing user-centric applications. Adept at Python, Java, SQL, and .NET.
Overview
2
2
years of professional experience
7
7
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Application Support Engineer
PeopleStrong Technology Pvt Ltd
01.2023 - Current
Resolved complex application support issues for enterprise clients, ensuring minimal downtime
Proactively monitored system performance to maintain optimal service levels
Automated recurring tasks, boosting operational efficiency by 25%
Collaborated with cross-functional teams to identify and address system vulnerabilities
Delivered user training and comprehensive documentation to enhance application adoption
Education
B.Tech - Computer Science
SR Group of Institutions
01.2018 - 01.2022
12th Grade - undefined
Uttar Pradesh Board
01.2015 - 01.2016
10th Grade - undefined
Uttar Pradesh Board
01.2012 - 01.2014
Skills
Strong problem-solving skills
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Certification
Programming with Python, Internshala, Completed a 6-week intensive training program covering Python fundamentals, object-oriented programming, and best practices.