PRADEEP KUMAR CHAUDHARY
Gurugram
Summary
Results-driven Application Support Engineer with 2+ years of experience at PeopleStrong Technology Pvt Ltd. Proficient in troubleshooting, problem-solving, and developing user-centric applications. Adept at Python, Java, SQL, and .NET.
Overview
2
2
years of professional experience
7
7
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Application Support Engineer
PeopleStrong Technology Pvt Ltd
2023.01 - Current
- Resolved complex application support issues for enterprise clients, ensuring minimal downtime
- Proactively monitored system performance to maintain optimal service levels
- Automated recurring tasks, boosting operational efficiency by 25%
- Collaborated with cross-functional teams to identify and address system vulnerabilities
- Delivered user training and comprehensive documentation to enhance application adoption
Education
B.Tech - Computer Science
SR Group of Institutions
2018.01 - 2022.01
12th Grade - undefined
Uttar Pradesh Board
2015.01 - 2016.01
10th Grade - undefined
Uttar Pradesh Board
2012.01 - 2014.01
Skills
Strong problem-solving skills
Proactive learner
Adaptive to challenges
Effective team collaborator
Leadership qualities
Certification
Programming with Python, Internshala, Completed a 6-week intensive training program covering Python fundamentals, object-oriented programming, and best practices.
Timeline
Application Support Engineer
PeopleStrong Technology Pvt Ltd
2023.01 - Current
B.Tech - Computer Science
SR Group of Institutions
2018.01 - 2022.01
12th Grade - undefined
Uttar Pradesh Board
2015.01 - 2016.01
10th Grade - undefined
Uttar Pradesh Board
2012.01 - 2014.01