Pradeep Kumar Dandla
Mutual Fund Operations
Secundrabad
Summary
My extensive experience in mutual fund operations has equipped me with a deep understanding of financial processes and compliance requirements. Over the past nine years, I've managed various aspects of mutual fund operations, including handling customer queries and ensuring regulatory compliance. This experience has honed my analytical skills, allowing me to identify discrepancies and patterns that could indicate fraudulent activities. For instance, while working at Paytm Money, I was responsible for managing payment gateway queries and resolving investor discrepancies, which required a keen eye for detail and the ability to analyse data effectively. My role involved collaborating with cross-functional teams to streamline processes and enhance client satisfaction. Additionally, my background in KYC processes and backend operations has provided me with the skills to conduct thorough investigations and maintain compliance with regulatory standards.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Junior Manager
Paytm Money Pvt Ltd
06.2018 - Current
- Manage the daily operations of mutual fund product.
- Enabling the NFO’s & Reopening of the schemes on the platform and validating all the scheme master data.
- Validating scheme master related data to be captured in the platform-comparing multiples sources to ensure all the necessary validations are in place.
- Monitor real time / live financial transactions & push the transactions to exchange which are failed through API.
- Reconcile transactions between our platform and all external partners systems. Identify mismatches or exceptions and work with internal/external teams to resolve them.
- Investigate failed /stuck orders & payments, manually verify them with external platforms & payment gateway dashboards.
- Take action on refunds, reversals and exceptions using internal tools.
- Resolving the chargeback queries received from the payment gateways & customers.
- Carried out the Merging activity of the schemes without any errors.
- Be the primary point of contact for operational issues with external partners, escalate and follow up on critical order failures or support requests.
- Co-ordinate internally for any KYC rectifications for investor transactions to be processed.
- Resolving investor queries within timeline that raise through customer service desk.
- Uploading the cancelled XSIPs & SIP’s data in internal system & in BSE portal for terminating XSIP & SIP registrations.
- Ensure all the AOF ,FATCA documents of the investors should be in Good order and also responsible for re-submit or re-upload the failed documents
- Monitoring daily transactions Credit MIS details which needs to upload in BSE portal.
- Carrying out Reverse migration activity of investors from BSE ON BSE platform to PML on BSE.
- Daily Uploading the XSIP fund confirmation files in to system to update the payment status.
- Department : Mutual Fund Product Operations
Senior Analyst
ArthaYantra Corporation Pvt Ltd
01.2018 - 04.2018
- Handle uploading of images , reconciliation mail back reports, presentation of data and MIS.
- Coordinating with the clients for query handling and resolving issues.
- Credit details MIS, like fund house accounts to client accounts and coordinating with third party payment gateway vendors to ensure all the credentials process as per business requirement .
- Handling compliance policies of clients like FATCA ,AOF , KYC Registration & Modifications.
- Activation of online accounts of Clients for paperless mode platform.
- Activation of SIP mandate of clients & Assisting with client implementations when necessary.
- Prepare and maintain supporting data for daily, weekly & monthly reporting for Mutual funds/Sold products for Senior management.
- Department : Implementation Mutual Fund Operations
OFFICER SB Level
Karvy Computer Share Pvt Ltd
07.2015 - 01.2018
- Preparing and sharing the MIS reports on Daily, weekly, monthly and quarterly basis for AMC and Regulators.
- Processing of Subscription and Redemption applications.
- Preparing and sending funding files to the Banker for issuance of redemption
- Coordinating with the Banker for the payment of Maturity/Dividend Proceeds to the investor within TAT
- Updating of daily NAV’s and Corpus control reports.
- Handling NFO Transactions, allotment of Units to the respective investors.
- Verifying and Processing the requests received for Transmissions of units, and Commercial and Noncommercial transactions received from the Investors and Distributors.
- Resolving investor and distributor queries received over phone, email and through letters.
- Verifying and uploading the Benpos (Beneficiary Positions) of the units held in Electronic mode Received from NSE and BSE.
- Reconciled fund records, Prepared daily, monthly and quarterly reconciliations.
- Department : UTI,LIC Exchange Traded Funds & Franklin Templeton Mutual Fund( Close Ended Funds)
Banking Coordinator
Scientific Security Management Services Pvt Ltd
06.2013 - 07.2015
- Spearheaded Cash Management Dept., Responsible for Collecting Cash from Banks, Loading in ATM and Reporting to banks with Correspondences.
- Performed Surprise site Audit and verified physical cash tallying as per to the online cash balances
- Collecting caretakers attendance from local and out location supervisors
- Collecting monthly CSR of all banks from the concern supervisor and submitting to the client.
- Handling complete work of SRM by raising quotations to clients and make work to be done.
- Enclosing the SRM work bills, vouchers and quotation for our Head office
- Following up escalation matters from client to Head office.
- Handling HDFC Diebold Electricity bills receipts and payments.
- Department: CT Operations
Education
MBA - Finance
Vardhaman college of Engineering JNTU University
01.2013
B.COM General - undefined
A V College of Arts Science &Commerce Osmania University
01.2011
Board of Intermediate - undefined
Gowtham Junior College
01.2008
Secondary School Certification - undefined
Mahabodhi Vidhyalaya High School
01.2005
Skills
- Proficient in mutual fund operations and financial regulations
- Strong analytical skills and attention to detail
Certification
NISM-Series-V-A : Mutual Fund Distributors Certification Examination.
Disclaimer
I hear by declare that all the above information is correct to best of my knowledge and belief. Place: Bengaluru Date: (PRADEEP KUMAR DANDLA)
Information Technology
Packages : MS office- Advanced excel, SQL
Timeline
Junior Manager
Paytm Money Pvt Ltd
06.2018 - Current
Senior Analyst
ArthaYantra Corporation Pvt Ltd
01.2018 - 04.2018
OFFICER SB Level
Karvy Computer Share Pvt Ltd
07.2015 - 01.2018
Banking Coordinator
Scientific Security Management Services Pvt Ltd
06.2013 - 07.2015
B.COM General - undefined
A V College of Arts Science &Commerce Osmania University
Board of Intermediate - undefined
Gowtham Junior College
Secondary School Certification - undefined
Mahabodhi Vidhyalaya High School
MBA - Finance
Vardhaman college of Engineering JNTU University