PRADEEP KUMAR K
SENIOR OFFICER
Summary
Productive employee with record of successful project management and producing quality outcomes through leadership and team motivation. Works with clients to determine requirements and provide excellent service.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Senior Officer
CMA CGM GLOBAL BUSINESS SERVICE INDIA PVT LTD
04.2022 - Current
- Oversaw end-to-end billing processes for European imports and exports including France, Spain, Italy, Belgium, and UK using Cargo Wise, ensuring timely and accurate invoicing.
- Managed vessel and voyage creation based on carrier tracking websites for file initialization and operational workflow setup.
- Executed demurrage, detention, and storage charge billing based on container movement.
- Coordinated Autorating process across all European lanes, reducing manual errors and increasing efficiency.
- Led transition and stabilization of new US processes, ensuring seamless integration into existing operations.
- Performed Ground Tariff Audits to verify charges (freight, delivery, pickup, fuel) and managed dispute resolution via LS portal.
- Generated FedEx pickup labels and pricing using data provided by LS, streamlining last-mile logistics support.
QA Pre-Dispatch Inspection
Apollo Tyres India Pvt.Ltd
10.2020 - 04.2022
Customer Support Executive
Maya corporate management
05.2019 - 06.2020
Education
BCA -
SRM INSTITUTE OF SCIENCE AND TECHNOLOGY
01.2019 - Current
Skills
Professional Skills Logistics Coordination Documentation Management Process Improvement Stakeholder communication Team Leadership Time Management Communication Workflow optimization & Prioritization
Technical Skills Microsoft Office Carrier Tracking Website Ceva software [MOFS, Matrix, Cargowise, Worldport]
Additional Information
- Selected as a senior resource to manage the project on auto ratings. It enhances the quality of our invoices and ensures timely delivery.
- I was honored with business Awards including the GEM and SAMURAI awards, for my exceptional job production and timeliness.
Certification
Cargo Wise specialist certified.
Timeline
Senior Officer
CMA CGM GLOBAL BUSINESS SERVICE INDIA PVT LTD
04.2022 - Current
QA Pre-Dispatch Inspection
Apollo Tyres India Pvt.Ltd
10.2020 - 04.2022
Customer Support Executive
Maya corporate management
05.2019 - 06.2020
BCA -
SRM INSTITUTE OF SCIENCE AND TECHNOLOGY
01.2019 - Current
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