Pradeep Kumar Krishna
Summary
Results-driven Admin Coordinator with 7.5+ years of experience in managing administrative operations, facilities, and teams in fast-paced ISKCON. Proven track record of improving efficiency, reducing costs, and enhancing Team satisfaction.
Also expertise in purchase, procurement, and negotiation. Proficient in multiple languages, with excellent communication and interpersonal skills.
Overall professional service with 19 years of experience at ISKCON, Management Information Systems, Healthcare industry and also with General Insurance sector. Initially Associated with Crossdomain Solutions Pvt. Ltd, later with Xchanging Technology Services India Pvt. Ltd., Bangalore, India as Senior Associate next was with PrimEra Medical Technologies & & latest with Iskcon Bangalore. Generating DSR, WSR, MSR Also QR-Report, Claims processing, Enquiry Management, Co-ordinating Phone Calls with Client in various Lines of Business-like Healthcare, Property and casualty and Natural Resources. Leveraged skills in cementing healthy client relationships geared towards leading workforce in accomplishing business and corporate goals.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Coordinator
ISKCON
07.2017 - 12.2024
- Manage administrative operations, Travel booking, hotel accommodation, arrangements for events etc
- Providing guidance and support to ensure seamless operations to improve efficiency and reduce costs
- Collaborate with HR with engagement initiatives, resulting in continuous improvement & employee satisfaction.
- Responsible for Maintaining Pilgrimage Data & assist onshore while Travelling as an when required by the department.
- Provide traveling assistance on contract basis to groups and Individual families
- Perform analysis of travel costs and provide estimates to group.
- Ensure stimulating exotic experiences to travelers while on onshore & when returned back generate report & present it to management
Sr. MIS Analyst
PrimEra Medical Technologies Pvt. Ltd
02.2016 - 06.2017
- Responsible for Maintaining MIS & Data Analysis as require departments and managers
- Using Advanced Excel formulas and functions like as – Vlookup, Hlookup, Pivot Table, Conditional formatting, Data validation, Mid, left, right, Len, Trim, Concatenate, Count, Counta, Countif, sum, Sum if, If, Shorting, formatting, Filter, adv filter, Text Function, Conditional Function, Logical Function etc
- To provide better MIS Reports that can give a crystal view of data
- Prepare and maintain the attractive MIS Report of all kinds of Business data on Daily basis
- Publishing key Master MIS on Daily, Weekly & Monthly basis
Senior Associate
Xchanging Technology Services India Pvt. Ltd.
03.2008 - 10.2015
- Understand the business requirements, determine how to improve existing business process, determine which tasks/steps to automate
- Understand business process needs and develop process workflows
- Work in conjunction with the other team members in the gathering of the detailed reporting requirements
- Data identification, collection, validation, collation and preparation of various reports
- Good understanding of the various claims and Policy related data elements and how the various types of transactions are processed
- Act as a liaison between various team members, both internal and external
- Assist in the development of overall process scope, including feature set and functionality
- Promptly escalate issues, which affect project delivery and quality that are beyond scope and report same to reporting manager
- Quality, on time delivery of agreed deliverables
- Contribute to the project knowledge base and process improvement
- Preparing the user guides for implementation deliverables user guides documentations
- Played a key role in Migrating Natural Resource process from Bangalore to Shimoga
- Preparing Daily, Weekly & Monthly dash boards
- Training & undertake quality check of the cases processed by other Trainee team members
- Best “Achiever of Quarter” for Q1 2010 & Q3 2010
- Awarded as Star Team Performer for Q2 2010 & Q4 2010
Associate
Crossdomain Solutions Pvt. Ltd.
01.2006 - 03.2008
- Dealt with Healthcare Insurance policy verification analysis
- As there was huge loss because of errors and omission hence the process was is in place
- The policy is verified with the proposal and any discrepancies are reported to the client
- Analyzing & Monitoring the Insurance policy & proposal errors
- Documenting the errors into an standard checklist
- Regularly monitor operational systems, procedures and processes to Improve quantitative reviews
- Provide training in specialized Healthcare Insurance for new joiners
- Participate in client meetings and update the team & react accordingly
- Ensure compliance with all service levels
Education
B.Sc - Chemistry, Botany & Zoology
Vijaya College
01.2005
Skills
- Strong Willingness To Learn
- Self-reliance and an effective team player I believe that a small team of well-motivated individuals can make a huge difference than a large team of people without motivation
- Open to new ideas and enjoy learning new concepts
- Ability to play as both individual and Team contributions
- Problem solving
Certification
Microsoft Office Specialist, 2016
Languages
English
Hindi
Telugu
Tamil
Kannada
Knowledge And Skills - Computer Skills
Every good exposure on MS Word, MS Excel, PowerPoint, MS Outlook, PDF and Internet.
Personal Information
- Hobbies: Travelling
- Father's Name: Krishna P
- Date of Birth: 26/09/1982
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Timeline
Coordinator
ISKCON
07.2017 - 12.2024
Sr. MIS Analyst
PrimEra Medical Technologies Pvt. Ltd
02.2016 - 06.2017
Senior Associate
Xchanging Technology Services India Pvt. Ltd.
03.2008 - 10.2015
Associate
Crossdomain Solutions Pvt. Ltd.
01.2006 - 03.2008
B.Sc - Chemistry, Botany & Zoology
Vijaya College
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