PRADEEP KUMAR PANDEY
Khandwa Madhya Pradesh
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
9
9
years of professional experience
Work History
Store Manager
Cantabil Retail India Limited
Khandwa Madhya Pradesh
09.2025 - Current
- Streamlined daily operations by optimizing inventory management practices, resulting in increased stock availability and reduced waste.
- Led a team of sales associates to improve customer service standards, enhancing customer satisfaction and repeat business.
- Implemented staff training programs focused on product knowledge, which improved team performance and sales efficiency.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Maintained accurate records of employee performance reviews.
- Developed strategies to maximize sales and profitability.
- Analyzed sales data to identify trends and adjust strategies accordingly.
DEPARTMENT MANAGER
Aditya Birla Fashion and Retail LTD
Ghaziabad
05.2022 - 09.2025
- Achieving daily/monthly sales target.
- Data analysis
- Employee training
- Team building
- Store operations
- Time management
- Business Acumen data analysis (WBR, Stock Cover Report, Sell Thru Report, KPI Report, Audit Report and Loyalty Report).
- Aggressive tracking and monitoring of sales performance of FAS.
- Handle CRM (Customer Relationship Management).
- Weekly requisition for Parts and Maintain for store stock
- Stock Take & Pl analysis of data and maintain stock accuracy.
- Conducting Daily Briefing for the daily activities and targets.
- Drive a team of 18 fashion assistants (FA) to achieve sales target.
- Motivate and groom PAs and help improve their sales skills.
- Analyzing customer behavior, low STR options and D2 policy adherence.
- Responsible for visual merchandising.
- Ensuring Store/Dept Hygiene process to be implemented through checklists.
- Implemented Inventory control measures to reduce shrinkage and maintain optimal stock levels.
- Handle of store HR responsibility Recruitment & Hing, Training & Development, Maintain Company Culture and handle of Disciplinary actions.
ASSISTANT DEPARTMENT MANAGER
Lifestyle Fashion & Retail Ltd.
Gurgaon
01.2020 - 04.2022
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Increased customer satisfaction levels by addressing concerns promptly and providing exceptional service.
- Served as a key liaison between management and staff, facilitating open communication channels for better decision-making processes.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Implemented Inventory control measures to reduce shrinkage and maintain optimal stock levels.
- Enhanced team morale and productivity by implementing monthly recognition program.
ADM (I-PEARL SAKSHAM QUALIFIED)
Aditya Birla Fashion & Retail Ltd.
08.2017 - 01.2020
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
FASHION ASSOCIATE
Future Group Retail Ltd.
02.2017 - 08.2017
- Achieving daily sales target.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Contributed to successful promotional events by engaging customers and promoting featured products effectively.
- Styled mannequins and designed merchandise displays to promote key pieces and shopper engagement.
- Fostered a welcoming environment that encouraged customer loyalty through friendly interactions.
Education
Bachelor of Commerce -
Govt. T.R.S. College
Rewa, M.P.Intermediate -
M.P. Board
BhopalHigh School -
M.P. Board
BhopalSkills
- Sales analysis
- Customer relationship management
- Inventory control
- Visual merchandising
- KPI tracking
Accomplishments
- Super Star Manager for the month of June & August 2022
- Employee of the month (Three Times) in Pantaloons
- Team of the month (Five Times) in Pantaloons
- Consistent performance despite facing odd situations
- Gained valuable knowledge at every stage of professional life
Languages
- Hindi
- English
- Hindi
Personal Information
- Date of Birth: 07/02/92
- Marital Status: Married
Hobbies and Interests
- Cricket
- Music
- Movies
Father's Name
Sh. Aklesh Prasad Pandey
Languages
English
Beginner
A1
Hindi
Beginner
A1
Timeline
Store Manager
Cantabil Retail India Limited
09.2025 - Current
DEPARTMENT MANAGER
Aditya Birla Fashion and Retail LTD
05.2022 - 09.2025
ASSISTANT DEPARTMENT MANAGER
Lifestyle Fashion & Retail Ltd.
01.2020 - 04.2022
ADM (I-PEARL SAKSHAM QUALIFIED)
Aditya Birla Fashion & Retail Ltd.
08.2017 - 01.2020
FASHION ASSOCIATE
Future Group Retail Ltd.
02.2017 - 08.2017
Bachelor of Commerce -
Govt. T.R.S. College
Intermediate -
M.P. Board
High School -
M.P. Board