PRADEEP KUMAR S
SALES HEAD
Chennai
Summary
Dynamic Sales Manager with over 18 years of proven experience in logistics and freight forwarding, consistently exceeding sales targets and fostering robust client relationships. Expertise in crafting strategic business initiatives that drive growth and enhance customer satisfaction. Strong communication and negotiation skills contribute to improved business performance and client retention. Committed to delivering exceptional results through innovative solutions and a customer-centric approach.
Overview
33
33
years of professional experience
2
2
Languages
Work History
Senior Manager Sales- South India
Atlantic Gate
Chennai
08.2025 - Current
- Monitor market trends, competitor activities, and customer feedback to adjust sales plans.
- Ensure timely collections, control credit limits, and maintain healthy channel inventory.
- Coordinate with marketing, logistics, and service teams for smooth order execution and customer satisfaction.
- Prepare sales forecasts, MIS reports, and performance reviews for management.
- MSC Group Company: Air & Ocean Freight forwarding/ WH and Distribution
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
- Implemented and developed operational standards, policies and procedures.
General Manager - Business Development
Samsung SDS India Private Limited
12.2023 - 07.2025
- Perform pre-call analysis (e.g., research account history, shipping details, complaints, etc.) to prepare for sales calls.
- Research resources (e.g., current customers, periodicals, competitors, etc.) to identify sales opportunities and obtain contact information.
- Respond to internal sales leads from various sources (e.g., Sales Lead Incentive Management system, operations, Package Operations staff, etc.) to identify sales opportunities and create a sales strategy.
- Assess previous sales calls to determine action plans for subsequent visits.
- Research existing SDS account history to obtain background information (e.g., pay history, shipping routes, etc.) and identify and prioritize large sales opportunities.
- Maintain and monitors records of customer information and account performance to track sales performance to objectives.
- Air & Ocean Freight forwarding/ WH and Distribution
Key Account Manager- Business Development
UPS SCS India Private Limited
07.2022 - 11.2023
- Perform pre-call analysis (e.g., researches account history, shipping details, complaints, etc.) to prepare for sales calls.
- Research resources (e.g., current customers, periodicals, competitors, etc.) to identify sales opportunities and obtain contact information.
- Respond to internal sales leads from various sources (e.g., Sales Lead Incentive Management system, operations, Package Operations staff, etc.) to identify sales opportunities and create a sales strategy.
- Sell UPS suite of technology solutions (e.g., Trade Ability, Quantum View, and Campus Ship, etc.) to customers to secure their business.
- Assess previous sales calls to determine action plans for subsequent visits.
- Research existing UPS account history to obtain background information (e.g., pay history, shipping routes, etc.) and identify and prioritize large sales opportunities.
- Utilize Total Enterprise Account Management System (TEAMS) to document customer information and provide account status to the sales team.
- Maintain and monitors records of customer information and account performance to track sales performance to objectives.
- Air & Ocean Freight forwarding
Account Manager
Expeditors International India Private Limited
03.2020 - 06.2022
- New Business & New Logo generation is the most important job responsibility.
- Enhance revenue growth from existing customers.
- Generating new prospects by sourcing information on competition, websites and also data base & follow the sales process to take the opportunity to its logical conclusion either by opening an account for trading or dropping the opportunity with details of challenges recorded in the system for not winning the customer.
- Quarterly, monthly and weekly planning to organize activities to achieve goals and also strategize plans to overcome any deficit in actual goals versus gaps.
- Vendor Management and ensuring smooth connectivity all through the Supply Chain.
- International & Domestic Supply Chain Management
Regional Manager-Sales
Sahara Express Courier
08.2019 - 01.2020
- Generating new business and sustaining existing business.
- Converting all nonviable clients to viable through rate revision methodology.
- Maintaining relationship with top clients and ensuring their support from related departments.
- Compiled marketing surveys and related research/analysis.
- Developed marketing strategies and related business planning documents.
- Assisted with promotional objectives, modes, advertising and publicity.
- Tracked the effectiveness of marketing campaigns.
- Analyzed competitor pricing and formulated pricing strategies, product mix discounts and special combination values.
- Spearheaded the timely roll out of new products to targeted market segments and followed up with excellent customer service.
- Day to day work planning, Scheduling, Organizing and Operational works.
- Maintaining Complete Database of Existing Customers under various classifications and updating.
- Having regular correspondence with all the Branches as well as the customers.
- Interacting with all the customers over Phone as well as in person and solving all their service-related problems and queries.
- Domestic Logistics, Courier and Warehousing
Head Regional Business / Zonal Manager
Overnite Express Limited
06.2012 - 01.2020
- Generating new business and retaining existing business.
- Converting all nonviable clients to viable through rate revision methodology.
- Maintaining relationship with top clients and ensuring their support from related departments.
- Compiled marketing surveys and related research/analysis.
- Developed marketing strategies and related business planning documents.
- Assisted with promotional objectives, modes, advertising and publicity.
- Tracked the effectiveness of marketing campaigns.
- Analyzed competitor pricing and formulated pricing strategies, product mix discounts and special combination values.
- Spearheaded the timely roll out of new products to targeted market segments and followed up with excellent customer service.
- Day to day work planning, Scheduling, Organizing and Operational works.
- Maintaining Complete Database of Existing Customers under various classifications and updating.
- Having regular correspondence with all the Branches as well as the customers.
- Interacting with all the customers over Phone as well as in person and solving all their service-related problems and queries.
- International & Domestic Logistics & Courier
Area Manager-Admin/Customer Relations/Operations
Venson Group of Companies
06.1993 - 03.2012
- Taking care of Logistics planning and control.
- Compiled marketing surveys and related research/analysis.
- Developed marketing strategies and related business planning documents.
- Assisted with promotional objectives, modes, advertising and publicity.
- Tracked the effectiveness of marketing campaigns.
- Analyzed competitor pricing and formulated pricing strategies, product mix discounts and special combination values.
- Spearheaded the timely roll out of new products to targeted market segments and followed up with excellent customer service.
- Day to day work planning, Scheduling, Organizing and Operational works.
- Maintaining Complete Database of Existing Customers under various classifications and updating.
- Cargo Transportation, Warehousing, Clearing and Forwarding and Logistics
Education
M.B.A. - Marketing
Alagappa University
Chennai01.2006
Certificate Course - Marketing
Milt Institute of Management
01.2003
Leadership Training Course - undefined
Milt Institute of Management
01.2000
Bsc. - Zoology
University of Madras
Chennai01.1993
P.G.Dip. - Computer Applications
Brilliant's Computer Centre
01.1993
Skills
- Compliance with organizational guidelines
- Profit growth initiatives
- Enhancing collaborative efforts
- Interpersonal skills
- Team facilitation
- Rapid learning
- Leadership skills
- Strategic planning
- Results-driven approach
Cross-functional team coordination
Corporate communications
Team leadership
DISCLAIMER
I hereby declare that the details furnished above are true to the best of my knowledge.
PERSONAL INFORMATION
- Current CTC: 26.5 LAKHS
- Expected Salary: As per norms
- Notice Period: 15 days
Timeline
Senior Manager Sales- South India
Atlantic Gate
08.2025 - Current
General Manager - Business Development
Samsung SDS India Private Limited
12.2023 - 07.2025
Key Account Manager- Business Development
UPS SCS India Private Limited
07.2022 - 11.2023
Account Manager
Expeditors International India Private Limited
03.2020 - 06.2022
Regional Manager-Sales
Sahara Express Courier
08.2019 - 01.2020
Head Regional Business / Zonal Manager
Overnite Express Limited
06.2012 - 01.2020
Area Manager-Admin/Customer Relations/Operations
Venson Group of Companies
06.1993 - 03.2012
Certificate Course - Marketing
Milt Institute of Management
Leadership Training Course - undefined
Milt Institute of Management
P.G.Dip. - Computer Applications
Brilliant's Computer Centre
M.B.A. - Marketing
Alagappa University
Bsc. - Zoology
University of Madras