Summary
Work History
Education
Skills
Certification
Timeline
BusinessAnalyst

Pradeep Kumboju

Business Analyst
Hyderabad

Summary

Business Analyst with 4+ years driving successful business processes for banking, FMCG and IT companies. Dedicated to maximizing impact of key performance metrics to enhance and expand business operations. Known for leveraging both macro and micro-scale analyses to generate holistic images of ongoing business operations for immediate actionability. Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work History

Senior Business Analyst

US Technology international Pvt Ltd
Hyderabad
05.2022 - Current
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
  • Led cross-functional teams to analyze and understand enterprise-wide operational impacts and opportunities of technology changes.
  • Collaborated with teams in product line transition to streamline manufacturing footprint.
  • Surveyed clients to ascertain requirements and expectations for product.
  • Performed competitor bench-marking analysis to identify manufacturing savings opportunities and potential product enhancements.
  • Derived conceptual designs from business objectives to deliver software and applications according to specifications for usability, performance and functionality.
  • Executed analysis of risks and identified risk mitigation strategies.
  • Interacted with internal customers to understand business needs and translate into requirements and project scope.
  • Assigned tasks to associates, staffed projects and updated involved parties to enhance optimal business flow.
  • Evaluated trends to understand competitive environments and assess current strategies.
  • Drafted reports on company financial metrics to assess successes and account for deficiencies.
  • Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
  • Identified process inefficiencies through gap analysis and outlined sensible solutions.
  • Delivered analysis of market, sales and consumer trend impact on long and short-term strategies.
  • Met with stakeholders to establish favorable business relationships and support mutually beneficial interests.
  • Supported leadership team with reporting, analysis and business presentations to inform divisional strategies.

Business Analyst/Scrum Master

Axis Bank Ltd
Hyderabad
12.2021 - 05.2022
  • Performed complex Financial analysis, monitored, analyzed market, customer trends and identified potential Business growth opportunities.
  • Identified process inefficiencies through gap analysis and outlined sensible solutions.
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
  • Surveyed clients to ascertain requirements and expectations for product.
  • Executed analysis of risks and identified risk mitigation strategies.
  • Supported leadership team with reporting, analysis and business presentations to inform divisional strategies.
  • Researched competitors to build report of rising trends in [Type] markets.
  • Led cross-functional teams to analyze and understand enterprise-wide operational impacts and opportunities of technology changes.
  • Interacted with internal customers to understand business needs and translate into requirements.
  • Monitoring and profiling the clients ensuring all Remittances, Transactions, Investments to be in line to banking rules and regulations FATCA, LRS, AML and KYC guidelines.
  • Proficient in Fin-enquiry for transaction monitoring and KYC and Star JOCATA for KYC process and review and escalate suspicious transactions.
  • Performing transaction screening against negative/sanctioned list of foreign remittance (Inward/outward) transactions in FIRCO application in given TAT.
  • Developments of customization for finacle 10 X as per Business Requirement
  • Interacting directly with Vendor employees for doing UAT, understanding the gap and documenting them for fixing the bug at client side in case of any functionality issue raised and getting closure confirmation of each item.
  • Functioning as SPOC from the segment for any System and functionality related issues in Genesys , Accops , Remote systems and Finacle.
  • Experience in preparing the BRD,SRS and FRD along with creating the mockup screen with the different stake holders
  • Good knowledge in various SDLC phases and methodologies such as Waterfall and Agile-Scrum.
  • Helps Test new functionality of new diligence software /Database by identifying bugs and areas of improvement.
  • Deliver the Project with Agile methodology, Srcum call daily, Sprint call.
  • Point of contact for any sort of escalations.
  • Helping team for the deliverables.
  • Preparing weekly report and sending them to senior management, Scheduling monthly status call with all the stakeholders.

Relationship Manager

HDFC Bank Ltd
Hyderabad
06.2018 - 11.2021
  • Generated new business and referral clients in partnership with financial advisors and branch team.
  • Educated clients on available technological tools, enabling development and implementation of solutions to achieve personal financial goals.
  • Monitored issues carefully and reached out to customers to provide immediate resolution and maintain satisfaction.
  • Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
  • Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
  • Utilized prospecting techniques to identify potential clients and create opportunities to sell financial services.
  • Maintained knowledge on banking products and distribution to provide optimal service support.
  • Achieved client satisfaction and loyalty by establishing collaborative relationships, facilitating needs assessment.
  • Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
  • Improved overall financial reporting by streamlining control processes and reporting structures.
  • Developed strategic plans for day-to-day financial operations.
  • Prepared internal and regulatory financial reports, balance sheets and income statements.
  • Established and checked coding procedures, monitored reports and updated internal files.
  • Performed banking, business administration and financial tasks to guarantee five-star service for clients.
  • Established and enforced internal controls, workflows and policies for tracking, reconciling and reporting on accounting activities.
  • Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.

Sales Manager

Decathlon Sports India Pvt Ltd
Bengaluru
08.2016 - 02.2018
  • Working with clients to help them make the right decisions with their accounts and explain the financial services on offer to them
  • You'll also be expected to identify possible sales opportunities and generate new business for the company
  • Handle customer service requirements like account opening, DMAT account opening, grievances, liability product selling, liability on product features, Cheque book insurance
  • Reviewing KYC of the customers and due diligence
  • Ensuring quality service is delivered to the customers, and maintains TAT to resolve the queries of the customers
  • Held several client engagements activates within the branch and outside the branch to enhance customer relationship value with the branch
  • Maintain customer profiling with product wise penetration into Asset and Liability products
  • Encourage Locker sales and growth in Term Deposits besides YOY growth in CASA deepening book
  • Achieving Sales targets for banks and investment products
  • Going beyond the professional need of the customer by providing other products
  • Enhancement of customer value
  • Maintain at all times an excellent knowledge of the Bank’s domestic and international compliance Polices & Procedures and regulations related to trade finance business.

Junior Engineer - Product Support

HCL Technologies Limited
Chennai
06.2015 - 02.2016
  • Managed customer relationships by delivering prompt responses to questions.
  • Resolved system and customer issues by troubleshooting and providing effective solutions.
  • Tested completed projects for functionality and implemented changes to production methods to rectify issues in final products.
  • Drove continuous improvement culture in engineering to provide clear product design standards, improve manufacturability through enhanced documentation and reduce engineering cycle time.
  • Updated team on progress and addressed concerns to meet established project deadlines.
  • Tested product components to identify root causes of issues.
  • Produced engineering change orders, component requests and test procedures to support product redesign activity.
  • Planned and led technical training to boost product support team members' skills.
  • Maintained quality and accuracy from project implementation to delivery.
  • Collaborated with cross-functional teams to conceptualize and refine product concepts.

Education

MBA - Finance

ICFAI Business School
Bengaluru
05.2016 - 02.2018

Bachelor of Science - Mechanical Engineering

CMR College Of Engineering And Technology
Medchal
05.2011 - 03.2015

Skills

Flexcube ,Finacle, FCRM, Fin-undefined

Certification

Certified ScrumMaster (CSM)

Timeline

Senior Business Analyst

US Technology international Pvt Ltd
05.2022 - Current

Business Analyst/Scrum Master

Axis Bank Ltd
12.2021 - 05.2022

Relationship Manager

HDFC Bank Ltd
06.2018 - 11.2021

Sales Manager

Decathlon Sports India Pvt Ltd
08.2016 - 02.2018

MBA - Finance

ICFAI Business School
05.2016 - 02.2018

Junior Engineer - Product Support

HCL Technologies Limited
06.2015 - 02.2016

Bachelor of Science - Mechanical Engineering

CMR College Of Engineering And Technology
05.2011 - 03.2015
Pradeep KumbojuBusiness Analyst