Seasoned HR leader with a strong track record in business partnering for IT and BPO units of 2000+ headcount. Expert in driving organizational effectiveness through strategic HR initiatives, leadership alignment, and performance-focused culture. Trusted advisor to senior management with deep expertise in engagement, talent strategy, and scalable people solutions.
Overview
18
18
years of professional experience
Work History
Assistant General Manager - HR
Savista (Formally nThrive Global Solutions)
02.2018 - Current
Single point of contact for IT and IT Services team
Managing employee full life cycle including new joinerʼs induction, employee grievance, performance management, retention and exit discussion.
Run through the Induction for New Joiners educating them of company policy, culture etc.
Assist on recruitment and ensuring the open requisitions are closed on a timely manner
Plan and work on budget vs actual for the financial year
Single point of contact to provide reports and dashboard to business related to Headcount, Attrition Analysis
Work around retention strategy to retain best talent in the organization and conduct eective stay interviews.
Ensure employee grievances are addressed in real time.
Partner with line Managers and business management to proactively address business issues related to work force planning, development, employee engagement and productivity.
Leads and manages business people management related agenda.
Handled a team 3 HRBP's
Work closely with functional business managers to understand their business and team membersʼ status and builds a strong business relationship.
Responsible for cost / budget related impact decision
Partner with other HR functions to drive and leverage all HR programs including performance management, compensation, executive and employee development, succession planning, work force optimization, staing and benefits.
Drive the performance management process through the Business Unit. this includes performance normalization, working with and coaching managers and leaders on the process
Provide advice and counsel on multiple initiatives, maximizing all HR programs and cycles, and recommending solutions to complex employee relations and HR issues.
Acts as a single point of the contact for the employees and managers in the business unit for all HR matters.
Actively identifies gaps, proposes and implement changes necessary to cover risks & participate in new HR system launch and internal process enhancements project
Plan and execute Rewards and Recognition program
Identify potential areas for automation and initiate necessary study (Gap Analysis - FTE Reduction) to reduce transaction work for HRBPʼs.
Designed, Developed & Successfully Implemented various Engagement & Career progression models.
People Framework - is a structured approach of people practices covering people engagement, retention, and career development. It is driven by measurement and reporting of metrics
Mentor & Mentee Framework - A framework to identify the behavioral and functional skills required for Lead & above level employees. Do the profile mapping and plugging the gaps through Training, Mentoring and Coaching
Deputy Manager - HR
Renault Nissan Alliance
07.2017 - 12.2017
Senior Executive - HR
Cognizant
06.2011 - 06.2017
Senior Officer - HR
Scope International
08.2007 - 08.2010
Joined as a contractor thru Mafoi (Aug 2007 - Feb - 2008) and was converted as full time employee
Worked as part of HR - Shared Services in implementing & driving various HR activities
Working in PeopleSo 8.9 on creating Applicant ID, Routing CVʼs, and Generating Reports.
Part of automation team involving in feasibility studying and gathering required information.
To Prepare weekly Compliance report, Monthly Dash board for global circulation for review
Monthly / Fortnightly review report for the HR leadership team.
Automation of HRSS activities and reducing FTE
Reduced 25 FTE by automation of Employee ID generation
Quality Analyst at Nthrive Global Solutions Pvt. Ltd (Formerly E4E Business Solutions Pvt. Ltd)Quality Analyst at Nthrive Global Solutions Pvt. Ltd (Formerly E4E Business Solutions Pvt. Ltd)
Clinical Documentation Specialist at Acuity Solutions India Pvt Ltd (An IKS Health Company) | Client: Coastal MedicalClinical Documentation Specialist at Acuity Solutions India Pvt Ltd (An IKS Health Company) | Client: Coastal Medical