PRADEEP PATIL
HR Operations Specialist
Nashik,Maharashtra
Summary
Experienced Human Resources professional with a successful track record in employee relations, benefits administration, and HR systems management. Emphasis on fostering teamwork and delivering tangible outcomes, while remaining flexible in response to evolving demands. Skilled in managing delicate HR matters with discretion and integrity. Acknowledged for outstanding communication abilities and a talent for spearheading projects that optimize operational effectiveness and foster employee contentment.
Overview
9
9
years of professional experience
Work History
HR Shared Services Specialist
Johnson Controls India Pvt Ltd
09.2022 - Current
- Part of high performing HR Shared Services team managing complete employee life cycle management from hire to retire for multiple countries via using ticketing tool Service Now.
- Using Oracle & workday to store ee's data.
- Handle daily HR transactions including onboarding, off boarding, staff transfers, global mobility, HR reporting, salary review process, internal audit and HRIS management.
- Managing Employee hires, International Assignments, Job change, Compensation change, Corrections, Employment letters, Organization changes, Supervisory changes, Terminations, EIB mass uploads through ticketing tool in HRIS tool Workday.
- Partner with HR and COE partners and other regional stakeholders for process improvement and drive continuous improvement initiatives.
- Experience with HR Shared Services process mapping and documentation, including creating and maintaining process maps and standard operating procedures (SOPs).
- Provide excellent customer service to employees and other stakeholders, and ability to resolve HR-related issues in a timely and professional manner.
- Streamlined and optimized multiple HR processes resulting in cost and productivity savings along with increased efficiency.
- Part of HR projects, such as system implementations and process improvements.
- Worked on data analysis and metrics to identify trends and make recommendations for process improvements.
- Knowledge of HR Shared Services best practices, and ability to recommend and implement process improvements.
- Ability to lead change management initiatives related to HR, including communication and training plans.
- Audits of data entry accuracy done by HRSSC team members.
- Provide training to team members on various HRSSC processes.
- Tools Used: Workday, Taleo, Service Now (ticketing tool), Oracle, Microsoft Dynamics, MS Office, Workflow.
- Achievements: Received Hero of the month award for December 2022 for the work done during year end. Received Bravo recognitions from the stakeholder across the APAC region.
Senior Analyst
Seamex (Aditya Birla Group)
03.2022 - 09.2022
- Worked on several WFA processed such as Mobility transfer, Override manager, Use position reports to, Job architecture, Personal data update, Job data update, etc.
- We do ticketing and perform the actions in peoplesoft.
- Responsible to update the data of employees into HRMS (Peoplesoft).
- Worked on Manual PeopleSoft processed such as Add a person, External Hire etc.
- Performed system analysis, documentations, testing, Implementations.
- Worked on Mass uploads for various business of Aditya birla such as Apparels, Cement, Mines etc.
- Worked in flexible shifts (Day, Night, Graveyard).
- Investigated system issues & implemented resolutions to reduce downtime.
- Tools Used: HRMS (Peoplesoft) ticketing tool, Oracle, MS office, Siebel, etc.
- Achievements: Recognized as Champion of WFA processes in August 2022. Awarded for the massive volume files loaded to PeopleSoft via bulk.
Senior Analyst
Wipro Ltd (Erstwhile – Aon and then Alight Solutions)
06.2016 - 01.2022
- Initially part of GOA team (Global Order Administrator).
- We used to rout the newly identified tickets to respective domains/teams and those which are in scope we performed.
- 6 months later of joining I was the only person handling GOA process individually.
- Trained Hearing and speech impaired colleagues on GOA process by learning sign language.
- Moved to WFA to learn new processes.
- System analysis, documentation, testing, implementation, and user support for platform transitions.
- Validated results and performed quality assurance to assess accuracy of data.
- Worked on employee life cycle from hire to retire as an analyst.
- Provides a range of services for clients such as BMO (Bank of Montreal), Marriott, Bank of America, AON including Onboarding/New hire/Rehire, Personal data maintenance, Job changes/Transfers/Promotions, Compensation changes/Onetime payments/base pay changes, Terminations (voluntary/involuntary), Leave of absence, Rescind/rebuilt of business processes over workday/PeopleSoft etc.
- We receive requests through sieble which is ticketing tool.
- Was a member of workday implementation team to move employee data from Peoplesoft to Workday in January 2021.
- Enhanced new EIB’s & helped team to reduce time in merging the data.
- Was a part of recruiting team as an analyst from 2019-2021 – onboarding employees, Screening CVs, updating data on taleo, creating requisitions.
- Worked with Audit team from 2021 onwards. Working on audits daily & provide reports to clients.
- Responsible for queue management, RCA (root cause analysis) etc.
- Knowledge of HR Shared Services best practices, and ability to recommend and implement process improvements.
- Audits of data entry accuracy done by HRSSC team members.
- Coordinating with team based in US, Canada & UK for issues that cannot be resolved online.
- Worked on Creating supervisory organizations, activating/inactivating requisitions, employment verification, CMVOE (third party verification forms for US), defensive query reports in workday etc.
- Arranging interview rounds and preparing offer letters.
- Completing joining Formalities and documentation, preparing offer letter, employment contract.
- Resolve payroll related queries.
- Updating associate Tax data like W-4, State withholding.
- Provide training to team members on various HRSSC processes.
- Supporting the design and implementation of new WD functionalities including recruiting, compensation, talent management, time off, and peakon which includes: business process configuration, testing, interface and integration support, implementation through deployment, and post-production support.
- Streamlined and optimized multiple HR processes resulting in cost and productivity savings along with increased efficiency.
- Maintaining employee’s personal files and records, communicating HR policies & procedures across the organization.
- Analyze, Identify, plan, and manage process improvement projects to create efficiencies in operational workloads.
- Documenting processes, policies, and preparing and updating SOPs on timely manner.
- Worked in flexible shifts (Day, Night, Graveyard).
- Tools Used: Workday (HRIS), Peoplesoft (HRIS), Oracle, Siebel, Salesforce, AWS, Citrix, IBM Content Manager/Navigator, Service Now, STAR tool (Automated tool which helps in rout the new cases to respective domains).
- Achievements: Annual Platinum Award – February 2021. Hero of the quarter award – October 2019- December 2019. Blaze award – February 2018. Shimmer award – December 2017. Best performer of the month – October 2017. Winner of several Wipro quarterly Shimmer awards for outstanding performance in December 2016.
- Enhanced team productivity by streamlining workflow processes and implementing time-saving strategies.
- Mentored junior analysts, fostering professional development while enhancing overall team performance.
Education
Bachelor of Science - Botany
K.V. Pendharkar College of Arts, Commerce And Sci
Dombivli, Maharashtra, India 04.2001 -
Skills
Time and attendance
Recruitment and selection
HR policies development
Grievance handling
Talent acquisition
Exit interviews
Background checks
Employee relations management
Workforce planning
Internal communications
Compensation analysis
Employment verification
Employee engagement
Onboarding and offboarding
HRIS management
Teamwork
Willingness to learn
Teamwork and collaboration
Microsoft office
Problem-solving
Time management
Multitasking Abilities
Timeline
HR Shared Services Specialist
Johnson Controls India Pvt Ltd
09.2022 - Current
Senior Analyst
Seamex (Aditya Birla Group)
03.2022 - 09.2022
Senior Analyst
Wipro Ltd (Erstwhile – Aon and then Alight Solutions)
06.2016 - 01.2022
Bachelor of Science - Botany
K.V. Pendharkar College of Arts, Commerce And Sci
04.2001 -