Pradeep M C
Deputy Manager - IT
Bengaluru,KA
Summary
Dynamic IT professional with extensive experience at Reliance Industries Limited, excelling in IT asset management and project planning. Proven track record in enhancing system efficiency and reducing security risks through strategic initiatives. Adept at team building and mentoring, fostering growth while delivering exceptional technical support and operational excellence.
Overview
19
19
years of professional experience
Work History
Senior IT Consultant
Zavasi Technologies Pvt Ltd
05.2025 - Current
- Negotiated favorable contracts with vendors for hardware, software, and services procurement, resulting in significant cost savings without compromising quality standards.
- Collaborated with cross-functional teams to develop integrated technology strategies that aligned with business goals.
- Provided strategic guidance on complex technical issues, enabling clients to make informed decisions based on expert analysis.
- Coached junior team members on various technologies, contributing to their professional growth as well as enhancing overall team capacity.
Deputy Manager
Recipharm Pharma Services Pvt Ltd
09.2023 - 05.2025
- Mentored junior team members in best practices for software development, project management, and troubleshooting techniques.
- Oversaw vendor negotiations for cost-effective service contracts, ensuring optimal resource allocation throughout the organization.
- Established business continuity plans to minimize downtime during unexpected events or system failures.
- Enhanced system efficiency by implementing strategic IT projects and streamlining processes.
- Optimized IT infrastructure by upgrading hardware, software, and network components for improved performance.
- Reduced security risks with the implementation of comprehensive cybersecurity measures and protocols.
- Provided expert technical support, resolving complex issues promptly while maintaining high levels of customer satisfaction.
- Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
- Oversaw IT department operations and training.
Assistant Manager - IT
Reliance Industries Limited, RIL
02.2007 - 08.2023
- Maintained accurate inventory records for all IT assets, facilitating efficient asset lifecycle management processes and informed procurement decisions.
- Coordinated cross-functional teams during major system upgrades, ensuring minimal disruption to daily operations while achieving targeted outcomes.
- Conducted regular audits of IT systems to ensure compliance with industry standards and best practices.
- Managed vendor relationships to negotiate favorable contracts, optimizing resource allocation and cost savings.
- Developed and executed IT project plans, ensuring timely completion of milestones and successful delivery within budget constraints.
- Enhanced network security by implementing comprehensive vulnerability assessments and risk mitigation strategies.
- Led a team of technicians in providing top-notch end-user support, fostering a positive work environment that encouraged professional growth.
- Resolved complex technical issues by leveraging strong analytical and problem-solving skills, ensuring minimal impact on productivity levels.
- Developed comprehensive documentation for network topology, system configurations, and operational processes, streamlining knowledge transfer and reducing onboarding time for new team members.
- Managed life cycle replacement of hardware and software.
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
- Analyzed network security and current infrastructure, assessing areas in need of improvement.
- Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
Education
MCA - Computer And Information Sciences
Jnana Sahyadri
Shimoga 04.2001 -
Skills
IT asset management
Infrastructure management
IT service management
Information technology infrastructure
Security policy implementation
Hardware troubleshooting
Team building
Technical support
Project planning
Project coordination
Task prioritization
Infrastructure planning
Operational reporting
Network administration
Timeline
Senior IT Consultant
Zavasi Technologies Pvt Ltd
05.2025 - Current
Deputy Manager
Recipharm Pharma Services Pvt Ltd
09.2023 - 05.2025
Assistant Manager - IT
Reliance Industries Limited, RIL
02.2007 - 08.2023
MCA - Computer And Information Sciences
Jnana Sahyadri
04.2001 -