Pradeep Raj Purohit
RETAIL AND LOGISTICS OPERATIONS LEAD
Jaipur
Summary
Retail and Logistics Operations Lead With 10+ years in logistics and retail, I excel in last-mile delivery, transport optimization, and cost efficiency, driving results at Blinkit, Reliance, Delhivery, Ecom Express and Blue Dart.
Overview
3
3
Languages
6
6
years of professional experience
Work History
Area Manager
Identiflyplus
01.2026 - Current
- Operational Excellence & Stakeholder Management: Optimized regional efficiency by identifying process bottlenecks and adopting industry best practices; maintained high levels of repeat business by managing complex client relationships and consistently exceeding aggressive performance targets.
- Talent Acquisition & Performance Culture: Built high-performing organizational structure by leading full-cycle recruitment and implementing structured mentoring program, reducing turnover through conflict resolution and fostering culture of open communication and peer recognition.
- Operational Excellence & Stakeholder Management: Optimized regional efficiency by identifying process bottlenecks and adopting industry best practices, managing complex client relationships to maintain high levels of repeat business and exceed performance targets.
Store Manager
Blinkit
06.2024 - 01.2026
- Led hiring, onboarding, and mentoring of new staff, fostering high-performance culture through coaching in sales techniques and product specifications, contributing to elevated customer satisfaction ratings.
- Managed daily store operations with focus on safety and cleanliness, ensuring 100% compliance with legal regulations and company policies through procedural audits and corrective action planning.
- Optimized labor scheduling and budget allocation to align with fluctuating store needs, enhancing team productivity and service quality while adhering to financial constraints.
Station Manager
Delhivery
07.2020 - 06.2022
- Led cross-functional team of 1000+ riders and 70+ DH team employees across Kota and Jaipur, ensuring Last Mile operations consistently met SLA, TAT, and PDD targets.
- Optimized transport logistics and manpower using data analytics (CPS, FDDS, and closures), achieving record-low CPS of ₹13 in Kota.
- Improved station reliability by implementing preventative maintenance programs and remote equipment protocols, streamlining inter-departmental communication to reduce downtime during peak hours.
Education
M.com -
Maharaja Ganga Singh University
Bikaner05-2018
Skills
Leadership & Team Management
Customer Service & Compliance
Operational Excellence
Data-Driven Decision Making
Controlling costs
Accomplishments
- Best cost optimization in Transport Logistics of Kota with 2.51 Rs CPK (RR) (2023-02)
- Top Performer in North region for highest FDDS during peak season (Delhivery) (2021-10)
- Won Gladiator award for Top performer (Ecom Express) (2019-06)
- Won Gladiator award for Reducing Fixed Cost During Lockdown Period (Ecom Express) (2020-04)
Interests
Cooking, Travelling, Badminton
Timeline
Area Manager
Identiflyplus
01.2026 - Current
Store Manager
Blinkit
06.2024 - 01.2026
Station Manager
Delhivery
07.2020 - 06.2022
M.com -
Maharaja Ganga Singh University