Summary
Overview
Work History
Education
Skills
SOFTWARE
Languages
Hobbies
Certification
Accomplishments
Timeline
Generic
Pradeep Sharma

Pradeep Sharma

Gurugram

Summary

Results-driven Enterprise Sales professional with 16+ years of experience in driving revenue growth, managing complex sales cycles, and owning key enterprise accounts. Demonstrated success in exceeding sales targets, building strategic C-level relationships, and expanding market share through consultative selling. Adept at end-to-end account management, contract negotiation, and delivering tailored CPaaS solutions that enhance customer satisfaction, retention, and recurring revenue. Proven track record of working with Fortune 500 clients across diverse industries.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Assistant General Manager

Anava Computing Technology Pvt Ltd
05.2025 - Current
  • Identify, qualify, and close high-value opportunities with enterprise customers.
  • Develop and execute strategic account plans to meet or exceed revenue targets.
  • Build strong relationships with key decision-makers (CXOs, IT Heads, Marketing Heads).
  • Conduct product demos and solution presentations tailored to client use cases.
  • Collaborate with pre-sales, product, and delivery teams to design and implement scalable CPaaS solutions.
  • Manage the entire sales cycle—from prospecting to closure and post-sale account growth.
  • Track market trends and competitor activity to identify new opportunities.

Assistant General Manager- Business & Growth

Venera Connect
01.2025 - 03.2025
  • Leading enterprise sales with a strong focus on hunting new clients through physical meetings and consultative selling.
  • Engaging CXOs and decision-makers to deliver tailored CPaaS solutions, including SMS, WhatsApp Business API, RCS, Voice, Email, and Chatbots.
  • Building and managing a strong sales pipeline, successfully closing high-value deals and achieving revenue targets.
  • Leading pricing discussions, contract negotiations, and strategic partnerships to drive business expansion.
  • Specialized in CPaaS solutions for BFSI, Fintech, E-commerce, and Healthcare, staying ahead of market trends and competitor strategies.
  • Working cross-functionally with Pre-Sales, Product, and Technical teams to ensure seamless solution implementation.

Manager-Business & Growth

OneXtel Media Pvt Ltd
12.2023 - 01.2025
  • Delivered CPaaS Solutions: Provided tailored solutions, including Bulk SMS, WhatsApp, RCS, Cloud Telephony, and Bulk Email, to meet the specific needs of BFSI & Fintech clients.
  • Sales Presentations & Market Analysis: Developed and presented compelling sales presentations, highlighting product excellence, and conducted in-depth market analysis to identify and capitalize on growth opportunities.
  • Business Development: Proactively pursued new business opportunities by scheduling and conducting 15 to 20 meetings per month with C-level executives, leading to the creation of a 5 Cr+ MRR pipeline.
  • Client Guidance & Relationship Management: Offered expert guidance on service offerings and operational processes, ensuring informed decision-making, and fostered strong client relationships through regular engagement and loyalty programs.
  • Contract Negotiation & Revenue Generation: Successfully negotiated favorable contracts with vendors, securing cost-effective, high-quality solutions, resulting in a delivered MRR of 1.25 Cr.

Business Consultant (Enterprise & Channel Sales))

Pinnacle Business Solutions
03.2023 - 12.2023
  • Sales Lifecycle Management: Oversaw the complete sales process for CPaaS and SaaS solutions, from lead generation to closure.
  • Pipeline Development & Revenue Generation: Successfully built and maintained a robust sales pipeline, achieving ₹40 lakhs in MRR within 8 months, with an average MRR of ₹5 lakhs.
  • Cross-Functional Collaboration: Worked closely with pre-sales and technical support teams to conduct feasibility checks and ensure swift solution delivery to customers.
  • Business Expansion: Led referral programs to generate new business prospects and expand the customer base.
  • Implemented customer feedback surveys to drive continuous improvement and enhance service offerings.

Manager

Knowlarity Communications (A Gupshup Co.)
11.2014 - 03.2023
  • Sales Strategy & Execution: Managed direct and channel sales for Voice and WhatsApp solutions by developing and executing go-to-market strategies to achieve business targets and expand market presence across enterprise segments.
  • Team Leadership: Led and managed an Inside Sales team of four, providing strategic direction, coaching, and motivation to drive performance, ensure pipeline coverage, and improve conversion ratios.
  • Business Development: Actively identified and pursued new business opportunities by initiating and conducting high-impact meetings with enterprise clients and channel partners, resulting in significant new client acquisitions.
  • Enterprise Account Management: Owned end-to-end lifecycle management for key enterprise accounts, including onboarding, solution adoption, quarterly business reviews (QBRs), and proactive engagement to ensure customer success and retention.
  • Revenue Growth: Successfully onboarded large enterprise customers, contributing ₹40 lakh in Monthly Recurring Revenue (MRR) from new business, and executed targeted upsell and expansion strategies within accounts to unlock additional revenue streams.
  • Client & Partner Relations: Built and maintained strong, trust-based relationships with decision-makers and stakeholders across key accounts and channel partners, driving ₹1 crore MRR through upselling, cross-selling, and contract renewals.

Team Leader (International Process)

NIIT Technologies
06.2008 - 09.2014
  • Team Leadership: Led a team of 15 members, deploying resources and mentoring them on best practices in transaction processing to ensure premium service delivery.
  • Process Optimization: Optimized average transaction processing time to 1 day through effective time management and resource allocation.
  • Quality Improvement: Initiated and led business improvement projects that successfully reduced the Transaction Quality Error Rate by 50%.
  • Knowledge Management: Developed and implemented a comprehensive Knowledge Base for the team, resulting in a 100% reduction in $ Breakage.

Education

M.B.A. (Finance) -

Sikkim Manipal University
2010

Skills

  • CPaaS/SaaS
  • Cloud Computing
  • Team Handling
  • Enterprise Sales
  • Channel Sales
  • Inside Sales
  • Key Account Management
  • Partnership Management
  • Cross-Functional Collaboration
  • P&L management
  • Business Planning
  • Strong Problem-Solving
  • Go-To-Market Strategies

SOFTWARE

  • CPaaS/SaaS Products
  • AWS
  • Salesforce
  • Zoho
  • Bitrix
  • Jira
  • MS Office (Excel, PowerPoint & Word)

Languages

  • English Hindi

    • Hobbies

    • Playing Cricket
    • Reading Books
    • Travelling

    Certification

    • AWS Certified Cloud Practitioner
    • Salesforce Certified Associate

    Accomplishments

    • Awarded "Best Employee of the Year 2012" by Chairman Mr. Arvind Thakur at NIIT Technologies, recognizing exceptional performance and contribution to the company.
    • Received the "Hercules Award" for Best Performance of the Quarter, acknowledging outstanding achievement and commitment to excellence.

    Timeline

    Assistant General Manager

    Anava Computing Technology Pvt Ltd
    05.2025 - Current

    Assistant General Manager- Business & Growth

    Venera Connect
    01.2025 - 03.2025

    Manager-Business & Growth

    OneXtel Media Pvt Ltd
    12.2023 - 01.2025

    Business Consultant (Enterprise & Channel Sales))

    Pinnacle Business Solutions
    03.2023 - 12.2023

    Manager

    Knowlarity Communications (A Gupshup Co.)
    11.2014 - 03.2023

    Team Leader (International Process)

    NIIT Technologies
    06.2008 - 09.2014

    M.B.A. (Finance) -

    Sikkim Manipal University

    Similar Profiles

    CREATE PROFILE
    Pradeep Sharma