P>Dedicated and seasoned professional with a proven track record in Data Analytics, Business Analytics and Project Management. Certified PMP. Seeking a dynamic role leveraging my technical expertise and leadership skills.
Over 12 years of experience in the IT industry, specializing Data Analytics
Currently serving as a Senior Data Engineer at Micron Technology, leading a team of Data Engineers at Big Data Operations Team
Established operations excellence by improving team's SLA by 38%
Skilled in creating comprehensive roadmaps and product documents, guiding teams throughout the development to operations process
Develop and manage user stories
Establish metrics to measure team performance, progress on development and operational quality
Monitor and report technical challenges encountered on production
At WIPRO, lead the Data Science team to develop a Data Science solution for a Pharmaceutical client, for their diverse data from different sources
At IBM, designed and implemented AIOps as a software product for client IT Services, leveraging Watson Analytics and Cognos
Proficient in Agile methodology and managing the Software Development Lifecycle
Demonstrated success in transitioning teams from vendor-managed models to in-house teams, improving control and efficiency
Overview
13
13
years of professional experience
1
1
Certification
Work History
Senior Data Engineer
Micron Technology
Hyderabad
09.2022 - Current
Leading a 7-member Data Engineering Operations team, in orchestrating the maintenance of Business Functions like SupplyChain, Sales, Finance, HR and Procurement
Stabilized Business Functions operations through rigorous streamlining of ownership, sorting roadblocks through continuous collaboration with cross-functional teams
Defined metrics for measuring Operations performance through Monthly SLA, escalations, MTTR
Established processes to improve SLA by 38% in 3 months
Spearheaded transition of IoT projects pipelines designed to facilitate seamless data transfer from IoT devices to Google Cloud Platform (GCP), utilizing tools such as Apache NiFi, BigQuery, and DataFlow
Implemented rigorous testing protocols for the ETL pipelines, prioritizing data accuracy, error reduction, and minimal production downtime
This approach aimed to optimize operational efficiency
Designed comprehensive launch checklists for the Operations teams, streamlining the post-release monitoring of pipeline performance and minimizing disruptions during production transitions
Successfully executed the transition of the Big Data Operations from developers to complete independent OPS team.
Squad Leader
IBM India Private Limited
Bengaluru
04.2012 - 05.2021
Led a team of 19 Data Analysts, to design, report and consistently exceed KPI targets and deliver exceptional service quality to a major media client
Designed and implemented AIOps as a product to monitor and manage the client's IT Services, utilizing Watson Analytics and Cognos for development
Conducted weekly engagements with IBM Directors, providing SLA attainment analysis and Root Cause Analysis (RCAs) on failures
Facilitated monthly and quarterly service reviews with CxO level representatives from clients and vendors, identifying areas for improvement, proposing new projects, enhancing existing services, and tracking progress against KPIs
As Business Analyst, executed in-depth analysis and reporting on the business pipeline, including won, lost, and ongoing deals, using SQL queries to extract data from the sales database and generate insightful reports
Produced weekly reports on critical business drivers spanning Service Lines and Industries, utilized by IBM's global leaders at the CxO level for decision-making.
Associate Engineer
Mphasis India Private Limited
Bengaluru
08.2011 - 04.2012
Gained proficiency in software and networking system installation, guaranteeing smooth setup and configuration
Conducted troubleshooting network and software problems, swiftly resolving technical issues to minimize downtime
Accomplished overseeing high-priority and critical incidents, ensuring timely resolution while maintaining service levels
Adhered to the Global Delivery Framework (GDF), a process rooted in Lean and Six Sigma principles, for effective streamlining of dispatch operations.
Senior Consultant (Data Science)
WIPRO Private Limited
Bengaluru
05.2021
Led a team of 6 Data Scientists to implement Data Science solutions for a major pharmaceutical client's IT Services
Acted as the primary client interface, managing requirements gathering and providing regular progress updates
Integrate with Product and Delivery team to identify requirements, document and help developers to prioritize backlog
Developed comprehensive roadmaps and engaged CxO level stakeholders to showcase business requirements and proposed solutions effectively
Convert requirements into user stories on Jira, conduct timely connects with development teams to track backlogs
Crafted a winning AI/ML solution for bidding on a new IT Services client by conducting thorough research, competitive analysis, and collaboration with cross-functional teams
Designed a compelling value proposition that highlighted Wipro's unique strengths and capabilities to differentiate the organization from competitors
Created detailed project plans, timelines, and cost estimates with meticulous attention to detail
Presented solutions to senior management and potential clients, securing new business opportunities and contributing to business growth
Played a key role in the successful acquisition of a new client, expanding the organization's IT Services portfolio
Managed the Software Development Lifecycle employing Agile methodology, ensuring the punctual and efficient delivery of projects.