Pradeep Singh
Jammu
Summary
Dynamic professional with over 10 years at Muthoot Finance Ltd, excelling in customer relationship management and operational efficiency. Recognized for achieving 100% annual gold loan targets, I lead teams with integrity and foster a high-performance culture. Proficient in Microsoft Office Suite, I thrive in fast-paced environments while ensuring exceptional service delivery.
Overview
15
15
years of professional experience
Work History
ASSISTANT MANAGER/ BRANCH IN CHARGE
Muthoot Finance Ltd
Jammu
02.2011 - Current
- Managed and developed portfolio for gold loan and financial business.
- Engaged with new, active, and inactive HNI and Super HNI customers.
- Consistently overachieved assigned targets through strategic planning.
- Delivered exceptional customer service to enhance satisfaction levels.
- Guided team by exemplifying highest standards of ethics and integrity.
- Ensured constant safety and security measures within branch operations.
- Oversaw upkeep and ambience of branch environment to promote professionalism.
- Conducted evaluations identifying cost-reduction opportunities to drive efficiency.
ACCOUNTING ASSISTANT
Bhagwati Enterprises
Jammu
04.2010 - 01.2011
- Providing support to the Accounting Department.
- Processing transactions, issuing checks and updating ledgers, budgets, etc.
- Preparing financial reports.
- Assisting with audits, fact checks and resolving discrepancies.
- Performing basic office tasks, such as filing, data entry, answering phones, processing the Emails, etc.
- Handling communications with clients and vendors via phone, email, and in-person.
Education
CERTIFIED ASSOCIATE OF INDIAN INSTITUTE OF BANKERS (CAIIB) -
Indian Institute of Banking and Finance (IIBF)
Mumbai01.2013
BACHELOR OF COMMERCE -
Govt. SPMR College of Commerce
Jammu, Jammu and Kashmir06.2006
HIGHER SECONDARY SCHOOL CERTIFICATE (12TH CLASS) -
Shastri Memorial Higher Secondary School
Jammu, Jammu and Kashmir05.2003
Skills
- Microsoft Office Suite
- Sales strategy
- Virtual communication tools
- Document creation and editing
- Data analysis and visualization
- Customer relationship management
- Operational efficiency
- Time management
- Team building
- Team motivation
- Employee supervision
- Multitasking and organization
Personal Information
- Date of birth: 01/23/85
- Nationality: Indian
- Married
- Male
- Pan: Bvlps8908l
- Aadhar: 382220498368
Awards
- Certificate of appreciation for 100% gold loan achievement, FY 2024-25
- Certificate of appreciation for best loan at home performance, FY 2024-25
- Certificate of appreciation for 100% gold loan achievement, FY 2023-24
- Certificate of appreciation for winning the Sri Lanka foreign trip contest during FY 2022-23 for achieving 100% annual gold loan targets
- Certificate of Appreciation for sincerity, dedication, and loyalty toward the organization (over 10 years of service)
- Promotion, promoted as Assistant Manager - Branch in Charge in Dec 2021
Disclaimer
I hereby declare that all the information contained in this resume is in accordance with facts or truths to my knowledge, I take full responsibility for the correctness of the said information.
Languages
HINDI, ENGLISH, PUNJABI, DOGRI
Phone Numbers
(+91) 07006319703, (+91) 01912560009
Additional Information - Hobbies And Interests
- Playing Cricket
- Traveling
- Listening to music
Timeline
ASSISTANT MANAGER/ BRANCH IN CHARGE
Muthoot Finance Ltd
02.2011 - Current
ACCOUNTING ASSISTANT
Bhagwati Enterprises
04.2010 - 01.2011
CERTIFIED ASSOCIATE OF INDIAN INSTITUTE OF BANKERS (CAIIB) -
Indian Institute of Banking and Finance (IIBF)
BACHELOR OF COMMERCE -
Govt. SPMR College of Commerce
HIGHER SECONDARY SCHOOL CERTIFICATE (12TH CLASS) -
Shastri Memorial Higher Secondary School
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