Pradeep Singhal

Associate Portfolio Manager

Investor Clinic

Gurgaon

12.2021 - Current

Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Worked flexible hours across night, weekend and holiday shifts.
Led projects and analyzed data to identify opportunities for improvement.
Developed and maintained courteous and effective working relationships.
Handle numerous calls per day to address customer inquiries and concerns.
Delivered services to customer locations within specific timeframes.
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Drove operational improvements which resulted in savings and improved profit margins.
Actively listened to customers' requests, confirming full understanding before addressing concerns.
Collaborated with team members to achieve target results.
Created plans and communicated deadlines to complete projects on time.
Responsible for timely filing and uploading of lease documents for assigned regions.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.

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