Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Pradeep Surendran

Senior Agent
Pune

Summary

Dedicated [Industry] professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Experienced Debt Collector with over 3 years of experience in [Industry]. Excellent reputation for resolving problems and improving customer satisfaction.

Iam enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of given work and training in work related skill. Motivated to learn, grow and excel in the feild.

Overview

5
5
years of professional experience
2
2
years of post-secondary education
4
4
Languages

Work History

Senior Debt Collector Agent

Credence Resource Management
Pune
03.2018 - Current
  • Resolved problems, improved operations and provided exceptional service.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Handled around 200 calls per day to address customer inquiries and concerns.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Carried out day-to-day duties accurately and efficiently.
  • Collaborated with team members to achieve target results.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Drove operational improvements which resulted in savings and improved profit margins.

Education

SSC -

NCL English Medium School
Pune
03.2001 - 03.2002

Swami Vivekanand College of Distance Education
Pune
07.2009 - 07.2010

Skills

Agent support

undefined

Interests

Reading

Listening to music

Playing Cricket and Football

Hiking and travelling to Serene Places

Timeline

Senior Debt Collector Agent

Credence Resource Management
03.2018 - Current

Swami Vivekanand College of Distance Education
07.2009 - 07.2010

SSC -

NCL English Medium School
03.2001 - 03.2002
Pradeep SurendranSenior Agent