Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic
PRADEEP THAPA,PMP

PRADEEP THAPA,PMP

Senior Professional
New Delhi

Summary

Strategic driver, with expansion design thinking for strategic partnership growth and shaping high- performing cultures with robust development frameworks . Optimized end-to-end logistics operations, including transportation and warehousing, reducing delivery time by 40% and Well-versed in building positive relationships with customers and other stakeholders. Strong requirements gathering, scope development and inventory coordination abilities. Skilled at overseeing complex, high-value technical projects with excellent planning competencies.

Overview

25
25
years of professional experience
8
8
Certifications
1
1
Language

Work History

Operations Manager

AMAZON SELLER SERVICES PVT LTD
BANGALORE
07.2021 - 09.2022
  • Led and directed the nationwide implementation of the Vendor Flex channel, overseeing three major projects focused on enhancing productivity, speed, and cost-efficiency
  • Orchestrated operational control, stakeholder management, and seamless integration of over 250 new vendors, effectively coordinating a team of 21 professionals
  • Achieved an outstanding 104% growth in the core network by establishing a cutting-edge fulfillment network vendor flex for renowned brands like P&G (with 14 sites contributing 26% of the network), Mars Drools, and Prestige
  • Successfully replicated the operational success of major brands such as Pampers and Huggies, ensuring >0.4 cft in collaboration with key stakeholders
  • Attained impeccable performance by consistently meeting or exceeding all channel-related metrics and benchmarks
  • Collaborated closely with the Sales and Operations Planning (S&OP) team for demand planning, logistics, and supply chain, as well as with Logistics Partners (LPs) to deliver exceptional customer experience
  • Proactively supported the establishment of vendor flex channels in Brazil, Singapore, and UAE, contributing to the global expansion of Amazon's operations
  • Spearheaded process improvement initiatives, implemented organizational safety standards, and developed functional strategies to optimize costs within the supply chain management (SCM) operations
  • Developed and executed strategic plans to enhance productivity, quality, and efficiency of operations for the Vendor Flex channel
  • Successfully managed a high-performing team, ensuring effective communication, regular performance measurement, and motivational support
  • Oversaw all transportation operations, including quality controls, to ensure compliance with contractual obligations and local and national government regulations.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Developed and maintained relationships with external vendors and suppliers.

VP (Partnership & Alliance)

Innoviti Payment Solutions Pvt Ltd
Bengaluru
03.2020 - 10.2020
  • Increased company growth through collaboration with sales and marketing departments.
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.
  • Spearheaded cross-functional initiatives across departments to achieve business goals for bottom-line profits.
  • Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
  • Identified opportunities to improve business process flows and productivity.
  • Used market insights to capitalize on key business opportunities for new advantageous partnerships.
  • Led development of strategic marketing plans to raise awareness and drive sales growth.
  • Oversaw divisional marketing, advertising and new product development.

Joint Director Operations

DTE OF STDN (Indian Army)
New Delhi
01.2016 - 01.2019
  • Cultivated long-term relationships through focused effort on customer's unique needs and finding best solutions.
  • Developed bottom-up forecasting plans for territory to address quarterly sales goal attainment for [Product or service].
  • Managed and organized internal communication to hold staff accountable to priorities.
  • Established clear and competitive goals, growth roadmaps, and strategic business plans.
  • Researched, proposed, and implemented vendor agreements to decrease costs and improve services.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.

Sr. Operational Manager/ Strategic Analyst Advisor

Indian Army
New Delhi
01.2013 - 01.2015
  • Created alternative operational plans that improved efficiency by 40% during a company-wide shift to remote work and ensured timely delivery of critical projects
  • Developed and executed a comprehensive long-range growth plan for the department that increased revenue by 25% and expanded market share by 15% in 12 months
  • Enhanced the efficiency of the logistics function through the provision of valuable suggestions, recommendations, and effective strategies for optimizing operational manpower utilization
  • Maintained regular communication with the Deputy Chief of Army Staff, providing updates on the prioritization of the approved INR 600Cr budget
  • Ensured the allocated funds were allocated appropriately for the development of essential operational infrastructure.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.

Project Head / IT Project Manager

Telecom NER,Indian Army
Arunachal Pardesh
01.2013 - 12.2013
  • Outlined work plans, determined resources, wrote timelines, and generated initial budgets as part of project scope determination.
  • Developed project management roadmap to define project objectives, timelines and milestones.
  • Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
  • Organized internal audits and led efforts to determine and remedy deficiencies.
  • Led and managed staff of [Number] team members engaged in administering complex IT infrastructure.
  • Planned, designed, and scheduled phases for large projects.
  • Managed projects from procurement to commission.

Project Head / Project Manager

Indian Army
Arunachal Pardesh
01.2012 - 12.2012
  • Established a comprehensive infrastructure at 40 remote locations, mobilizing a workforce of 3000 individuals and accomplishing this remarkable feat within a record-breaking timeframe of 180 days
  • Identified and implemented effective risk management strategies, utilizing analytical skills to reduce potential disruptions from local communities
  • Successfully completed project on time and under budget, highlighting an ability to manage costs and mitigate risks effectively
  • Spearheaded the successful completion of a project by utilizing exceptional analytical skills to manage benefits and risks, implementing stringent cost control measures
  • Resulted in seamless project completion with no disruptions from local tribes and highlighted effective stakeholder management and community engagement.
  • Developed and initiated projects, managed costs, and monitored performance.
  • Negotiated and managed third-party contracts related to project deliverables.

Head of Operations

NSG (Indian Army)MHA
Gurgaon
01.2009 - 01.2012
  • Acquired extensive expertise in Elite National Security Guard operations during the critical Mumbai operations in November 2008
  • Handpicked to contribute to the establishment of infrastructure for 4 National Security Hubs under the
  • Ministry of Home Affairs in response to the post-Mumbai terrorist attack
  • Successfully trained 2500 Raw commandos, equipping them with essential operational skills for their roles within the nation's elite force.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

Operations team

INDIAN ARMY
01.1998 - 12.2003
  • Increased overall efficiency and productivity of team by revamping jobs, schedules and daily assignments.
  • Kept team activities in compliance with safety, regulatory and environmental guidelines.
  • Trained, coached and managed [Number]-person team of [Type] and [Type] professionals.
  • Improved team efficiency and productivity by restructuring workflow and managing assignments.
  • Motivated and trained employees to maximize team productivity.
  • Conducted root cause analysis in deficient areas to identify and resolve issues.

Education

International Business Management

IIFT

PGP - Artificial Intelligence

THE UNIVERSITY OF TEXAS AUSTIN-RED MCCOMBS SCHOOL OF BUSINESS, AI) for Leaders

PG Diploma - Renewable Energy

INSTITUTE OF CHARTERED FINANCIAL ANALYSTS OF INDIA

MBA - Finance

DAB UNIVERSITY

Diploma - Computer Systems & Applications

Skills

Finance Plannerundefined

Accomplishments

  • U T ES
  • Excellent Leadership skills Drives innovation
  • Develop transition strategy Focus on customer satisfaction
  • Customer Relationship Management People Performance Management Develop capability of resources
  • Lead changing priorities
  • Investing at complex & sensitive issues Support & guide on boarding of resources Coach & mentor high-performace teams
  • PREVIOUSCAREER ( I NDIANA RM Y )
  • Sr
  • Operational Manager – Budgeting & Cost Control Advisor– 2009
  • Operational Manager 2008
  • Jr
  • Operational Manager 2007
  • United Nations Operational Defense Strategic
  • Security Negotiator 2004, Vice President (PAS) – Business Development| MAR 2020 TO SEP 2020
  • Formed strategic alliances in untapped markets, leading to expanded marketing penetration and good market share
  • Customized monthly sales forecasting and competitive analysis to assess product performance, identify area of improvement drive product development and modification on annual basis
  • Developed strategic business plan that combine with bank regulatory process, enabling successful launch and operation of financial product in the digital sector
  • Monitored and controlled the product as a service and drive PAS strategy to give maximum growth for the company, particularly during the times of pandemic
  • Created standard operating procedures (SOPs), manuals, and work instructions to optimize business operations within resource constraints
  • Successfully delivered IT software-enabled services in alignment with Reserve Bank of India (RBI) standards by establishing appropriate channels to ensure efficient service delivery to end users and vendors in tier I and tier II cities.

Certification

SR. PROFESSIONAL – BUSINESS DEVELOPMENT OPERATIONS

Timeline

Operations Manager

AMAZON SELLER SERVICES PVT LTD
07.2021 - 09.2022

VP (Partnership & Alliance)

Innoviti Payment Solutions Pvt Ltd
03.2020 - 10.2020

Joint Director Operations

DTE OF STDN (Indian Army)
01.2016 - 01.2019

Sr. Operational Manager/ Strategic Analyst Advisor

Indian Army
01.2013 - 01.2015

Project Head / IT Project Manager

Telecom NER,Indian Army
01.2013 - 12.2013

Project Head / Project Manager

Indian Army
01.2012 - 12.2012

Head of Operations

NSG (Indian Army)MHA
01.2009 - 01.2012

Operations team

INDIAN ARMY
01.1998 - 12.2003

International Business Management

IIFT

PGP - Artificial Intelligence

THE UNIVERSITY OF TEXAS AUSTIN-RED MCCOMBS SCHOOL OF BUSINESS, AI) for Leaders

PG Diploma - Renewable Energy

INSTITUTE OF CHARTERED FINANCIAL ANALYSTS OF INDIA

MBA - Finance

DAB UNIVERSITY

Diploma - Computer Systems & Applications

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