Systematic and highly productive Sr QA Engineer and Business Analyst with subject matter expertise in area of immigration and manual testing.
Good crisis management, project coordination and problem-solving skills.
Successful at complying with strict design and product specifications.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Sr QA Engineer
Envoy Global India Pvt Ltd
Hyderabad
01.2022 - Current
Supported product managers and development teams across phases of testing of a web application related to immigration process from planning to execution, troubleshooting and reporting in an agile environment.
Assessed and reported software bugs along with suggested resolutions for development team members.
Documented integration issues and vulnerabilities and outlined improvement recommendations.
Created test cases to maintain cohesive team approach to product development.
Collaborated with developers and project managers to assess program capabilities, features and testing demands.
Demonstrated new product features and functionality to project stakeholders.
QA Engineer
Deloitte Consulting India Pvt Ltd
Hyderabad
05.2019 - 01.2022
Wrote functional test specification document for a proprietary tool to support immigration process, outlining the scenarios to be tested and how they will be tested to ensure system quality
Developed and implemented tests to assess product quality.
Reported bugs in Asana tool for tracking.
Developed and maintained defect databases for known issues.
Documented testing procedures for developers and future testing use.
Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
Worked extended hours when necessary to meet deadlines.
Business Analyst
Deloitte Consulting India Pvt Ltd
Hyderabad
06.2017 - 05.2019
Been a prominent and integral part in helping to build an automation tool (SFDC) to record and capture the visa processing and the visa status.
Captured and mapped business processes worldwide (internal and external clients) to advise stakeholders on how to improve global mobility program and scalability via automation.
Gathered, analyzed, and documented business requirements and use of data from internal and external stakeholders, including privacy requirements based on laws & regulations, documented security best practices and requirements.
Captured requirements in to Functional and Non-functional requirment documents
Reviewed Business Requirement Documents and Technical Specification.
Convened meetings to interact with members of business and product management teams for discussing product requirements.
Created user stories based on functional requirements gathered from business teams.
Supported UAT
Senior Consultant
V Soft Consulting Corporation Pvt Ltd
Hyderabad
06.2016 - 06.2017
Worked as analyst to help development of an immigration application in my full capacity as an immigration domain expert
Evaluated clients' needs and created plan of action to provide solutions for immigration tooling
Determined areas for improvement and implemented processes to alleviate problems.
Communicated with product team on immigration related queries to help improving the business functionality of the team
Analyzed problematic areas to provide recommendations and solutions.
Closely monitored and updated company systems for efficiency, output and other factors to improve overall productivity.
Update, maintain and share all relevant reports with management.
Analyst
Deloitte Consulting India Pvt Ltd
Hyderabad
01.2013 - 06.2016
Worked as US immigration specialist and resource manager to file applications for employees travelling to onsite.
Responsible for smooth functioning of end-to-end immigration process for consultants.
Expertise on H-1B CAP, H-1B Amendment, H-1B Extension and H-1B Transfer petition preparations.
Provided assistance on H-4 Extension process.
Assisted consultants in B-1, H-1B and H-4 visa stamping process.
Briefed consultants to ensure their preparedness to face H-1B/H-4/B-1 visa interviews at the US Consulates along with complete and accurate documentation.
Strong knowledge of US Immigration Laws.
Single Point of Contact (SPOC) for immigration related database.
Assisted in processing H-1B Cap petition applications for FY2015, FY2016 and for FY2017 .
Been the advisor for preparing the eligibility criteria internally for applying L-1 Visa category.
Maintained database of petitions applied, approved and received from attorneys.
Resource Manager
Prosoft Cyberworld Pvt Ltd
Hyderabad
08.2011 - 02.2012
Sourced profiles according to the requirements of the client using job portals, employee referrals & vendor processing.
Scheduled calls with the candidate for initial screening.
Scheduled interviews for candidate with the client.
Coordinated with account managers and candidates for a series of technical rounds of interview.
Maintained employee and vendor/employer database.
Process Executive & Process QA
Infosys BPO India Pvt. Ltd
Pune
11.2007 - 07.2009
Scheduled telephonic conversations with clients and updated them with the process status of their request and providing estimated timelines for installation completion.
Connected with Job Controllers who are the line managers of work, constantly through calls and regular follow ups through emails to enquire about status of installation.
Updated the tools and applications with the queries and needs of clients to inform the Job Controllers.
Arranged calls with Project Managers at the client site to update them with the current status of the request of the client.
Monitored team on how they process the client’s request and calculate quality scores based upon their performance.
Prepared quality reports on weekly and monthly basis to check the standings of individual team member and qualitative performance of the team as a whole.
Prepared validation documents and checklists to judge quality of the team members.
Education
MBA - Human Resources Management
Osmania University
Hyderabad
08.2009 - 05.2011
Bachelor of Science - Computer Science
Bhavan's Degree College
Hyderabad
08.2004 - 05.2007
Skills
Agile
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Certification
Global Mobility Specialist – Talent Management (GMS-T®)
Timeline
Sr QA Engineer
Envoy Global India Pvt Ltd
01.2022 - Current
QA Engineer
Deloitte Consulting India Pvt Ltd
05.2019 - 01.2022
Business Analyst
Deloitte Consulting India Pvt Ltd
06.2017 - 05.2019
Senior Consultant
V Soft Consulting Corporation Pvt Ltd
06.2016 - 06.2017
Analyst
Deloitte Consulting India Pvt Ltd
01.2013 - 06.2016
Resource Manager
Prosoft Cyberworld Pvt Ltd
08.2011 - 02.2012
MBA - Human Resources Management
Osmania University
08.2009 - 05.2011
Process Executive & Process QA
Infosys BPO India Pvt. Ltd
11.2007 - 07.2009
Bachelor of Science - Computer Science
Bhavan's Degree College
08.2004 - 05.2007
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