Summary
Work History
Education
Skills
Personal Information
Other Qualifications
Languages
Timeline
Generic
Pradeep Kumar  Biswal

Pradeep Kumar Biswal

Bhubaneswar

Summary

A career banker with State Bank of India for 31 years experience across the banking domain with particular focus on areas of Treasury, IT, and Credit.

Seasoned Banker with significant experience in managing banking operations, streamlining processes, and leading high-performing teams. An adept understanding of financial management principles, and exceptional customer service. Previous roles involved Credit analysis , improving operational efficiency, Treasury Management, IT management and Customer service.

Work History

Forex Dealer

State Bank of India
Kolkata
  • Forex Dealer in SBI Global Market, Kolkata for more than 5 years

IT Management

State Bank of India
Mumbai
  • IT Management focusing on Treasury in SBI Global IT Centre, Mumbai

IT Head

State Bank of India
Frankfurt am Main
  • IT Head in SBI Frankfurt am Main Branch for 4 years

Marketing Manager

State Bank of India
Bhubaneswar
  • Responsible for marketing of YONO, a digital banking product of SBI in Bhubaneswar Circle

AGM Customer Service

State Bank of India
Bhubaneswar
  • Handled customer service as AGM Customer Service, with special emphasis on Banking Ombudsman complaints in LHO, Bhubaneswar

Relationship Manager

State Bank of India
Mumbai
  • Relationship Manager in Custodial Service in CAG Mumbai

Head of Client Services Division

State Bank of India
  • Head of Client Services Division in the areas of Inland BG and LC, Credit Operation, Account Maintenance and Remittances

Education

B.Sc - Zoology

Stewart Science College
Cuttack

M.Sc - Marine Biology

Andhra University
Visakhapatnam

Skills

  • Retail Banking
  • Forex Dealer
  • Treasury Management
  • Credit Management
  • Marketing Digital Products
  • Client Services
  • IT Management
  • Customer Service Management
  • Imparting training on various banking topics

Personal Information

Date of Birth: 04/28/65

Other Qualifications

  • CAIIB Part 1
  • Certificate course in Risk Management by Frankfurt School of Finance and Management
  • Moody's Certificate in Commercial Credit
  • SBI's various internal courses including FOREX Management, Risk Management, AML/KYC, Customer Service, Digital Banking, etc.

Languages

English
Proficient
C2
Odia
Proficient
C2
Hindi
Advanced
C1
Telugu
Elementary
A2
Bengali
Elementary
A2

Timeline

Forex Dealer

State Bank of India

IT Management

State Bank of India

IT Head

State Bank of India

Marketing Manager

State Bank of India

AGM Customer Service

State Bank of India

Relationship Manager

State Bank of India

Head of Client Services Division

State Bank of India

B.Sc - Zoology

Stewart Science College

M.Sc - Marine Biology

Andhra University
Pradeep Kumar Biswal