Pradeep Kumar Chanda
Hyderabad
Summary
Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to access individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships. Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Results-driven Lead Manager known for high productivity and efficient task completion. Specialize in strategic planning, team leadership, and process improvement. Excel in communication, problem-solving, and adaptability, ensuring success in dynamic environments.
Overview
16
16
years of professional experience
Work History
EV LEAD MANAGER
MAHINDRA INTEGRATED BUSINESS SOLUTIONS PVT LTD.
Hyderabad
11.2024 - Current
- Led cross-functional teams to enhance project coordination and execution.
- Developed and implemented strategic business plans for operational efficiency.
- Managed resource allocation to optimize workflow and productivity across departments.
- Led strategic initiatives to enhance electric vehicle operations and management.
- Mentored junior staff, fostering a collaborative team environment and skill development.
- Analyzed market trends to inform decision-making and strategic planning initiatives.
- Conducted performance reviews, providing constructive feedback for continuous improvement.
- Coached team members on problem solving techniques enabling them to identify root causes quickly.
- Responded to customer inquiries and complaints professionally.
- Prepared weekly schedules to maintain adequate floor coverage.
- Assisted with training and development of store associates.
- Monitored sales productivity, communicated performance to associates and motivated associates to achieve full potential.
- Provided guidance and support for team members in order to enhance their work performance and development.
Sales Manager
Krishna Exclusive private Ltd
Hyderabad
01.2020 - 11.2024
- Dealer for Volvo cars India, Resolved customer issues quickly to close deals and boost client satisfaction
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates
- Established and cultivated solid business relationships with new or existing customers
- Closed lucrative sales deals using strong negotiation and persuasion skills
- Identified, hired and trained highly qualified staff by teaching best practices, procedures, and sales strategies
- Handled customer relations issues, enabling quick resolution, and client satisfaction
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training
- Met with clients, delivering presentations, and educating on product and service features and offerings
- Achieved sales goals and service targets by cultivating and securing new customer relationships
- Evaluated performance against goals and implemented appropriate development plans
- Collaborated with upper management to implement continuous improvements and exceed team goals
- Implemented systems and procedures to increase sales
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience
- Built relationships with customers and community to establish long-term business growth
- Directed sales support staff in administrative tasks to help sales reps close deals
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy
- Resolved problems with high-profile customers to maintain relationships and increase return customer base
- Promoted new and used vehicle sales to exceed dealership volume, gross profit and customer expectations
- Leveraged Leads, and other resources to drive new and used car sales
- Improved overall customer buying experience to safeguard dealership revenue.
- Managed car sales operations, optimizing sales processes and improving customer satisfaction.
- Analyzed market trends to identify new business opportunities and customer needs.
- Managed client relationships through effective communication and personalized service approaches.
- Collaborated with marketing teams to design promotional materials and campaigns.
- Implemented customer feedback processes to refine sales approaches and improve satisfaction.
- Managed daily operations of sales department, including supervision of staff members.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Established relationships with key clients, while maintaining existing customer base.
- Achieved company growth and brand development through market expansion and sales.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Maintained accurate records of all transactions between customers and company representatives.
- Collaborated with marketing team to create promotional materials for target customers.
- Assisted senior management in developing long-term strategic goals for the company's growth.
- Implemented process changes to streamline sales department workflow.
- Resolved customer complaints regarding sales and service.
- Supported sales team members to drive growth and development.
Sales Manager
Taiwan cars private Ltd
05.2017 - 12.2019
- Coached individual team members on daily basis to maximize unit volume, gross profit and earnings potential
- Dealer for Volvo cars India, HYDERABAD Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities
- Handled customer relations issues, enabling quick resolution, and client satisfaction
- Closed lucrative sales deals using strong negotiation and persuasion skills
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services
- Established and cultivated solid business relationships with new or existing customers
- Compiled and analyzed data to determine approaches to improve sales and performance
- Met with clients, delivering presentations, and educating on product and service features and offerings
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures
- Coached employees in successful selling methods and encouraged cross- selling to drive revenue
- Organized promotional events and interacted with community to increase sales volume
- Communicated product quality and market comparisons by creating sales presentations
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
Senior Sales Consultant
Adishwar Auto Diagnostics Pvt Ltd, Mercedes Benz India
03.2015 - 05.2017
- Demonstrated exemplary customer service by engaging clients on sales floor.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings
- Generated sales report to help upper management make effective decisions and sales plans
- Forecasted sales and established processes to achieve sales objectives and related metrics
- Achieved sales goals and service targets by cultivating and securing new customer relationships
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues
- Resolved problems with high-profile customers to maintain relationships and increase return customer base
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives
Senior Sales Associate
Radha Krishna Automobiles Pvt Ltd
01.2010 - 02.2015
- Dealer for Toyota cars India, HYDERABAD Trained new sales personnel on company policies, customer acquisition strategies and successful sales techniques
- Trained, coached, and mentored new sales associates for maximum performance
- Monitored sales processes to identify areas in need of improvement and implemented systems to rectify issues
- Met or exceeded sales objectives on consistent basis to drive company growth
- Developed sales plans to increase market share, customer base and revenue
- Kept detailed track of sales and customer information in company system
- Generated sales leads and cold called potential customers
- Answered customer questions about products and services, helped locate merchandise, and promoted key items
- Provided exceptional customer service to foster client loyalty and satisfaction
- Participated in store meetings and product training sessions to understand and sell items
- Worked closely with other departments to understand full scope of available offerings and provide top-notch salesmanship to customers
- Greeted customers and provided product advice to increase sales
- Developed and maintained knowledge of current sales and promotions
- Prospected leads, scheduled meetings and converted targets into customers Engaged with customers to build rapport and loyalty
- Developed professional relationships with customers to increase loyalty, retention and rapport.
Education
Bachelor of Commerce: B.com -
Dr B R Ambedkar Open University
HYDERABAD05.2013
Skills
- Sales operation Direct sales
- Staff Management
- Sales Reporting Sales presentations Review of contracts
- Account management
- Software
- Ms-Office Tools DMS
- SALES FORCE
- Excel CRM
- Sales forecasting
- Customer relationship management
- Team building
- Negotiation techniques
- Problem solving
- Data analysis
- Operations management
- Consumer trend analysis
- Team building & leadership
- Mentoring and coaching
- Customer relations
- Business development
- Professionalism
- Marketing management
- Multitasking
- MS office
- Business planning
- Teamwork
- Staff management
Languages
English Telugu Hindi
Personal Information
Married
DOB- 24th April 1982
Address- kukatpally, Hyderabad.
Languages
Telugu
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Timeline
EV LEAD MANAGER
MAHINDRA INTEGRATED BUSINESS SOLUTIONS PVT LTD.
11.2024 - Current
Sales Manager
Krishna Exclusive private Ltd
01.2020 - 11.2024
Sales Manager
Taiwan cars private Ltd
05.2017 - 12.2019
Senior Sales Consultant
Adishwar Auto Diagnostics Pvt Ltd, Mercedes Benz India
03.2015 - 05.2017
Senior Sales Associate
Radha Krishna Automobiles Pvt Ltd
01.2010 - 02.2015
Bachelor of Commerce: B.com -
Dr B R Ambedkar Open University
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