Ms-Office Tools
Hi, I’m
Pradeep Kumar Chanda
Sales Manager
Hyderabad
Summary
Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships. Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
13
years of professional experience
3
years of post-secondary education
3
Languages
Work History
Krishna Exclusive private Ltd-Dealer for Volvo cars India HYDERABAD
Sales Manager
01.2020 - Current
Job overview
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Established and cultivated solid business relationships with new or existing customers.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Evaluated performance against goals and implemented appropriate development plans.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Implemented systems and procedures to increase sales.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Built relationships with customers and community to establish long-term business growth.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Promoted new and used vehicle sales to exceed dealership volume, gross profit and customer expectations.
- Leveraged eLeads, and other resources to drive new and used car sales.
- Improved overall customer buying experience to safeguard dealership revenue.
- Coached individual team members on daily basis to maximize unit volume, gross profit and earnings potential.
Talwar cars private Ltd-Dealer for Volvo cars India HYDERABAD
Sales Manager
05.2017 - 12.2019
Job overview
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Established and cultivated solid business relationships with new or existing customers.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Organized promotional events and interacted with community to increase sales volume.
- Communicated product quality and market comparisons by creating sales presentations.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
Adishwar Auto Diagnostics Pvt Ltd-Dealer for Mercedes Benz India HYDERABAD
Assistant Sales Manager
07.2014 - 04.2017
Job overview
- Demonstrated exemplary customer service by engaging clients on sales floor.
- Completed store opening and closing procedures by counting drawers and managing security.
- Assisted sales team with completing customer transactions and managing issues.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Generated sales report to help upper management make effective decisions and sales plans.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Collaborated cross-functionally with product development and production teams to improve designs and reduce costs.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Managed and developed sales team.
- Managed revenue models, process flows, operations support and customer engagement strategies.
Radha Krishna Automobiles Pvt Ltd - Dealer for Toyota cars India HYDERABAD
Senior Sales Associate
02.2010 - 08.2014
Job overview
- Trained new sales personnel on company policies, customer acquisition strategies and successful sales techniques.
- Trained, coached, and mentored new sales associates for maximum performance.
- Monitored sales processes to identify areas in need of improvement and implemented systems to rectify issues.
- Met or exceeded sales objectives on consistent basis to drive company growth.
- Developed sales plans to increase market share, customer base and revenue.
- Kept detailed track of sales and customer information in company system.
- Generated sales leads and cold called potential customers.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Provided exceptional customer service to foster client loyalty and satisfaction.
- Participated in store meetings and product training sessions to understand and sell items.
- Worked closely with other departments to understand full scope of available offerings and provide top-notch salesmanship to customers.
- Greeted customers and provided product advice to increase sales.
- Developed and maintained knowledge of current sales and promotions.
- Prospected leads, scheduled meetings and converted targets into customers
- Engaged with customers to build rapport and loyalty.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
Education
Dr B R Ambedkar Open University , Hyderabad
Bachelor of Arts from B.com
05.2010 - 07.2013
Skills
Order management
Software
DMS
SALES FORCE
Excel
CRM
Timeline
Sales Manager
Krishna Exclusive private Ltd-Dealer for Volvo cars India
01.2020 - Current
Sales Manager
Talwar cars private Ltd-Dealer for Volvo cars India
05.2017 - 12.2019
Assistant Sales Manager
Adishwar Auto Diagnostics Pvt Ltd-Dealer for Mercedes Benz India
07.2014 - 04.2017
Dr B R Ambedkar Open University
Bachelor of Arts from B.com
05.2010 - 07.2013
Senior Sales Associate
Radha Krishna Automobiles Pvt Ltd - Dealer for Toyota cars India
02.2010 - 08.2014
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