Overview
Work History
Education
Skills
Timeline
Generic

Pradeep Kumar K

Analyst
Chennai

Overview

17
17
years of professional experience

Work History

Analyst

Accenture Solutions Pvt. Ltd
04.2013 - Current

 Processing of Commercial loan origination with different LOB’s (Businee Banking, Commercial Banking, Distributed, Dealer).

 Validating and updating the details in Salesforce Account.

 Checking of any fraud alert in Individual and Business Account.

 Checking of the Customer loan information through Opportunity

 Checking of the CBR information and validity.

 Validating the Document and moving the required documents to the place holder

 Moving the loan to underwriting after all the services were completed or withdrawn/ decline if the documents were not provided within the period of time

 Maintaining reports like underwriting report, HVCRE report, CAIVRS report

Senior Customer Service Executive

Serco Global Services Pvt. Ltd.,
04.2010 - 01.2013

 Retail Bank Account Opening.

 Mandate Changes in Retail Bank Account maintenance.

 Processing the requests for change of signatories and signing arrangements of business banking.

 KYC process. (Individual Validation for new Barclays customers).

 Customers of the bank processed as per the FSA guidelines and KYC procedures.

 Update the Document details in Customer Gateway.

Support and responsible for the Queue Management Risk Management.

 Validating the Document.

Customer Care Executive

Allsec Technologies Ltd.
02.2009 - 04.2010

Attending of Retailers calls and solving the Queries and Compliance

Attending of Customers calls and solving the Queries and Compliance

Taking of customers feedback

Education

Bachelor of Corporate Secretaryship -

S.I.V.E.T College
Gowrivakkam, Chennai

Higher Secondary -

New Prince Matric. High Sec. School,
Ullagaram, Chennai.

S.S.L.C -

New Prince Matric. High Sec. School
Ullagaram, Chennai

Skills

Team collaboration and leadership

Timeline

Analyst

Accenture Solutions Pvt. Ltd
04.2013 - Current

Senior Customer Service Executive

Serco Global Services Pvt. Ltd.,
04.2010 - 01.2013

Customer Care Executive

Allsec Technologies Ltd.
02.2009 - 04.2010

Bachelor of Corporate Secretaryship -

S.I.V.E.T College

Higher Secondary -

New Prince Matric. High Sec. School,

S.S.L.C -

New Prince Matric. High Sec. School
Pradeep Kumar KAnalyst