Pradeep Kumar Kamunipalli
Hyderabad
Summary
Results-oriented operations leader with a strong background in process optimization and productivity enhancement. Dedicated to team training and development to maximize performance. Employs data-driven strategies to improve operational efficiency and key performance indicators.
Overview
3
3
Languages
8
8
years of professional experience
Work History
Operations Team Leader
Globallogic Pvt Limited
Hyderabad
08.2023 - Current
- Led team of 50 operations personnel, optimizing daily productivity and efficiency.
- Executed process improvements, streamlining operational workflows for greater efficiency.
- Monitored performance metrics, identifying areas for continuous improvement.
- Created and adjusted daily production schedules to meet operational demands.
- Provided training on operational tools and procedures for new team members.
- Resolved conflicts among team members professionally to maintain a collaborative environment.
- Generated detailed reports on KPIs and quality control measures, supporting informed decision-making.
- Assisted in developing standard operating procedures, ensuring consistency in operations.
Subject Matter Expert
Wipro
Hyderabad
11.2018 - 07.2023
- Developed and implemented strategies for fraud detection and prevention, strengthening safeguards across multiple units.
- Trained junior investigators on effective fraud detection and investigation methods.
- Collaborated with law enforcement to investigate and resolve fraud cases, enhancing overall fraud response efforts.
- Utilized automated detection systems to monitor transactions for suspicious activity.
- Verified customer documentation to prevent identity theft and account takeover incidents.
- Reviewed compliance policies, enhancing preventive measures against fraud within the organization.
- Analyzed high-risk transactions from specific points of sale within the business portfolio.
- Prepared detailed investigative reports with actionable recommendations, improving organizational response to fraud incidents.
Education
MBA - IT And Project Management
Nelson Business School
Hyderabad10-2025
Bachelor of Science - BSC(MSCs)
Bharatiya Vidhya Bhavans
Hyderabad05-2016
Skills
- Operations management
- Project management
- Process improvement
- Risk management
- Operational efficiency
- Quality control
- Data analysis
- Performance monitoring
- Root-cause analysis
- Stakeholder management
- Team leadership
- Leadership
Languages
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Telugu
Advanced (C1)
C1
Accomplishments
- Client Championship Award – Recognized by the client for outstanding performance in two consecutive quarters (Q4 2025 & Q1 2026) for consistently delivering high-quality results and operational excellence.
- Best Performer of the Quarter – GlobalLogic – Awarded four times in recognition of exceptional performance, quality, productivity, and contributions to business objectives.
- Client Appreciation Award – Received client appreciation on two occasions for improving fraud detection precision and enhancing Standard Operating Procedures (SOPs), resulting in increased investigation accuracy and process efficiency.
- Best Performer of the Year – Wipro – Honored twice for consistently exceeding performance expectations and demonstrating excellence in operational delivery.
- All India Republic Day Camp Participant (2015) NCC – Represented Telangana and Andhra Pradesh at the prestigious All India Republic Day Camp, New Delhi, and received a national-level participation certificate.
- Rajpath Parade Participant (2015) NCC – Marched on Rajpath, New Delhi, during the Republic Day Parade on 26 January and participated in the Prime Minister's Rally on 29 January, representing Telangana and Andhra Pradesh at the national level.
Affiliations
- Active sportsperson with participation in cricket and a district-level badminton player, demonstrating teamwork, discipline, and competitive excellence.
- Awarded the 'C' Certificate in the National Cadet Corps (NCC), reflecting strong leadership, discipline, and commitment to national service.
- Active member of the National Service Scheme (NSS), contributing to community service and social welfare initiatives.
Organized and participated in blood donation camps as part of NCC community outreach programs, promoting public health awareness and voluntary blood donation. - Participated in leadership, teamwork, and community engagement activities through NCC and NSS, strengthening communication, coordination, and organizational skills.
Timeline
Operations Team Leader
Globallogic Pvt Limited
08.2023 - Current
Subject Matter Expert
Wipro
11.2018 - 07.2023
MBA - IT And Project Management
Nelson Business School
Bachelor of Science - BSC(MSCs)
Bharatiya Vidhya Bhavans