PRADEEP KUMAR PAMBA

PingIdentity India Private Limited: PingIdentity is a leading provider of identity and access management (IAM) solutions, delivering secure digital experiences through comprehensive identity security platforms that protect organizations and their users across cloud, mobile, and on-premises environments.

• Responsible for end-to-end ownership of test automation and DevOps practices for PingIdentity's IAM platform, including UI and backend testing frameworks, performance testing, and release management.
• Implemented and maintained comprehensive automation suites for critical identity management functionalities, including authentication, authorization, and user provisioning workflows.
• Integrated automation test suites with GitHub Actions for automated testing during releases, and continuous validation.
• Automated test cases for both backend and UI testing, using tools such as Selenium and REST API testing frameworks.
• Utilized an observability stack, including OpenSearch, Grafana, and Prometheus, for real-time monitoring and system performance tracking.
• Established a JMeter performance testing framework integrated with Jenkins using a master-slave architecture for scalable load testing and performance validation.
• Managed Kubernetes clusters for container orchestration, ensuring high availability and scalability of testing environments.
• Integrated New Relic APM for comprehensive application performance monitoring, and proactive issue detection.
• Execute test suites during production releases to ensure high-quality software delivery for identity and access management solutions.
• Improved overall DevOps and QA practices by introducing best practices in automation testing and observability, resulting in increased system reliability and reduced incident resolution time.
• Successfully delivered complex IAM features into production, resulting in improved system performance, and enhanced customer experience.
• Responsible for performing root cause analysis (RCA) for system issues, and providing detailed analysis to cross-functional teams, enabling rapid issue resolution.
• Demonstrated leadership skills by mentoring team members in automation testing and DevOps practices, ensuring the timely delivery of high-quality solutions.
• Identified performance bottlenecks and delivery risks for ongoing projects, developing strategies to optimize system performance, and avoid delays.
• Researched and implemented modern testing frameworks and observability tools to enhance quality assurance and monitoring capabilities.

Sellular: Sellular is a sales technology platform that the entire sales team will love. Every member of the sales team can plan, organize, and execute their end-to-end sales process from one streamlined interface. Best of all, data is captured in Salesforce in real time.

• Responsible for end-to-end ownership of the Sellular product, including the development, automation suite, testing, and release.
• Implemented and maintained a backend sanity suite for critical functionalities in production, running every two hours for continuous monitoring and validation.
• Integrated Selenium suite with GitHub Actions for automated testing during releases.
• Automated test cases of both backend and UI testing, using tools such as Selenium and REST API.
• Execute test suites during production releases to ensure high-quality software delivery.
• Improved overall QA test practices by introducing best practices in both manual and automation testing, resulting in increased test efficiency, improved software quality, and reduced time to market.
• Successfully released complex features into production, resulting in revenue growth for the company and improved customer satisfaction.
• Responsible for performing root cause analysis (RCA) for customer issues and providing detailed analysis to cross-functional teams, enabling them to resolve issues and improve software quality.
• Demonstrated leadership skills by mentoring and unblocking junior team members in automation and manual testing, ensuring timely delivery of high-quality software.
• Integrated collected data into business process enhancements to address ongoing business goals.
• Collected data for use in software process evaluation and improvements.
• Identified delivery risks for ongoing projects, developing strategies to avoid delays.
• Researched and acquired extant testing frameworks to speed up quality assurance timeframes.

• I took full ownership of developing the BDD automation framework and Selenium in an end-to-end manner.
• Developed reusable methods for the existing framework on Selenium for the framework's performance enhancement.
• Developed the automation framework, which involved the integration of TestNG, Maven, and Rest API.
• Verified the automated test result, logged the defect in Jira, and created the test report.
• Involved in debugging and modification of existing test scripts.
• Performed the regression test on the regression pack with Rest Assured.
• Involved in retrospect meetings after the completion of the sprint.
• Participating in the daily stand-ups and completing the day-to-day tasks in the given time.