Pradeep Kumar Pamidipalli

Technical Contribution

• Continuing to be part of Jesie Shipping team after moving from USA to India
• Performing the same responsibilities as a QA tech lead for Gap client
• Helping team with requirements analysis and helping during design discussions
• Along with team activities, I am also responsible for validating new features going into the application with both manual and automation testing
• Conducted root cause analysis on recurring defects, implementing corrective measures to prevent future occurrences.
• Increased customer satisfaction with products by ensuring consistent quality across all platforms and devices.
• With every crucial release that gets pushed into production, I am also responsible for measuring the performance of the application
• We then investigate the results identifying bottlenecks with the help of heap dumps generated from Visual VM pointing to application servers
• I use JMeter to measure the performance of the application.
• I also provide On-Call support to the team on a rotation basis
• During On-Call, I am responsible for monitoring the health of the applications by setting up alerts in Splunk and NewRelic

Team Management:

• Along with project work, I also manage team members working for Gap at Nisum
• Currently working as a Client Country Lead for Gap (CLL) at Nisum
• I am responsible for my team’s career pathing and their performance improvement by ensuring a healthy work environment
• Reduced software defects by closely monitoring QA processes and providing timely feedback to the development team.
• Improved overall efficiency of the QA department through strategic planning and resource allocation.
• Oversaw vendor relationships to ensure adherence to quality standards during outsourced projects or collaborations.
• Managed cross-functional teams to ensure seamless coordination between QA, development, and support departments.
• Developed training programs for junior QA analysts, improving their technical skills and proficiency in testing methodologies.
• Applied coaching techniques and tools to support managers and team members in improving performance.
• Established a culture of collaboration within the QA department, fostering open communication channels among team members.

• I was part of JESIE (Java Enterprise Shipping Intelligence Engine) project of the Shipping team
• My roles and responsibilities include the development of high-quality software for testing with multiple assertions and creating re-usable objects and Service level testing (SLT) to cover the functionality to make sure, it meets the expected business requirement
• Responsible for automation of regression and shakedown tests covering both functional and non-functional of the application
• I represent the shipping team during releases for the entire integration of the application with upstream systems like Ecom, OMS, WMOS and downstream systems like SCV, PVA, and Narvar
• Mocking of the micro services making the regression suite independent of the live services to eradicate flaky tests in the CI/CD pipeline.
• Enhanced product quality by implementing rigorous testing procedures and protocols.
• Optimized test case coverage by identifying gaps in existing test plans and devising new strategies for comprehensive testing.

• I was part of the MCE team
• My roles and responsibilities include UI bug fixes on native iOS app
• Responsible for automation of mobile iOS app new features using Swift 4 code using XCode
• I have got a chance to work on automating the RESTFul calls mocking for the testing environment
• Test the application by pushing it to the device from local or airwatch (Vmware application)
• Service level tests on the vagrant and docker setups
• Ensuring successful builds over the pipeline.
• Developed high-performing team members through targeted training programs and one-on-one coaching.
• Provided ongoing support and guidance to junior staff members, nurturing their professional growth and development.
• Managed multiple projects simultaneously, effectively prioritizing tasks to meet stakeholder expectations.
• Successfully completed projects within deadlines, ensuring timely delivery to clients without compromising quality standards.
• Identified skill gaps within the team and developed comprehensive training plans to address these deficiencies effectively.

• Agiliance RiskVision OpenGRC provides organizations top-down and bottom up GRC functionality across three tiers of an integrated risk framework
• At the top is process automation for policy and governance that drives Actionable Risk
• In the middle is controls automation which maps policies and requirements to people, processes, assets and data for Continuous Compliance
• At the bottom is security automation that monitors assets and data in real-time, providing business users a view into Risk-Based Security
• My roles and responsibilities are to ensure quality in the following areas of our product
• I guide my team members in prioritizing work and helping them whenever they are stuck.
• Reduced software defects by closely monitoring QA processes and providing timely feedback to the development team.
• Ensured compliance with industry best practices by staying abreast of emerging trends in quality assurance management.
• Increased customer satisfaction with products by ensuring consistent quality across all platforms and devices.
• Managed cross-functional teams to ensure seamless coordination between QA, development, and support departments.
• Implemented risk-based testing strategies that prioritized high-risk scenarios, enabling efficient use of resources during tight deadlines.
• Promoted continuous learning within the QA department through regular workshops and trainings focused on evolving industry best practices.
• Utilized automation tools to increase efficiency in repetitive tasks, allowing more time for exploratory testing and issue resolution efforts.

• Supported successful product launches by coordinating end-to-end testing efforts from planning through execution phases.
• Elevated code quality by performing thorough code reviews with developers prior to integration into mainline branches.
• Improved product quality by meticulously designing and executing test plans for software applications.
• Collaborated closely with developers to identify, reproduce, and resolve software bugs.
• Evaluated new tools and technologies to enhance overall QA effectiveness and accuracy.
• Created detailed documentation on system architecture that served as valuable resource for future reference.
• Mentored junior QA engineers, fostering a culture of continuous learning and professional growth.
• Enhanced team efficiency by implementing agile methodologies and streamlining QA processes.
• Streamlined defect reporting processes to facilitate prompt resolutions and minimize disruption to project timelines.
• Established key performance indicators for measuring ongoing success of QA initiatives.
• Reduced software defects by conducting thorough regression testing and identifying areas for improvement.
• Managed offshore QA resources effectively in order to ensure seamless workflow integration within the team.

• Contributed to efficient QA processes by creating detailed defect reports for developers to address.
• Assisted in the development of comprehensive test plans, ensuring full coverage of product features and functionalities.
• Enhanced product reliability through thorough regression testing and validation of bug fixes.
• Promoted effective communication within the QA team through timely status updates and accurate documentation of test results.
• Optimized testing efforts by prioritizing critical functionalities based on project scope and timeline constraints.
• Facilitated quicker issue resolution with clear documentation of defects discovered during testing efforts, aiding developers in pinpointing problematic areas within the codebase more efficiently.
• Assisted in the automation of test cases, reducing manual effort and increasing overall efficiency within the QA department.
• Fostered a positive learning environment by actively seeking opportunities for professional growth and skill enhancement through internal training programs or external resources available within the organization.
• Demonstrated adaptability by quickly gaining proficiency in new tools or technologies introduced during the course of the internship as needed to support ongoing quality assurance initiatives.
• Collaborated with cross-functional teams, providing valuable input on requirements, design specifications, and user stories.
• Maintained complete, accurate and legible test records, reviewing data for accuracy and trends and communicating concerns to supervisor.