Pradeep Kunnambath
Thrissur
Summary
Results-driven Warehouse Leader with expertise in stock control, safety compliance, and order handling. Cultivates effective team dynamics to achieve daily targets and service standards. Coordinates logistics to ensure timely and accurate movement of goods. Manages inventory and dispatch with precision, resolving delivery issues and customer concerns through effective communication.
Overview
5
5
Languages
24
24
years of professional experience
Work History
Warehouse incharge
Elevate Technical Solutions
Oman, Muscat
05.2024 - Current
- Ensured safe working environment by implementing regulatory standards and guidelines.
- Collaborated with team members to meet and exceed target results.
- Identified issues, analysed information and provided solutions to problems.
- Maximised customer engagement and satisfaction by delivering excellent customer service.
- Resolved customer concerns and escalated major issues to ensure timely resolution.
- Managed complaints with calm, clear communication and problem-solving.
- Developed excellent working knowledge of industry trends and improvements in processes.
Warehouse incharge
Cool Tech
Riyadh, Saudi Arabia
04.2015 - 02.2023
- Maintained clean, safe working environments to eliminate accident risks.
- Demonstrated consistent hard work and dedication to achieve results and improve operations.
- Collaborated with team members to achieve target results.
- Picked up additional tasks to aid team success.
- Managed complaints with calm, clear communication and problem-solving.
- Resolved customer queries and problems using effective communication and providing step-by-step solutions.
- Maximised customer engagement and satisfaction by delivering excellent customer service.
- Developed excellent working knowledge of industry trends and improvements in processes.
Logistics Coordinator
DHL
Doha, Qatar
02.2012 - 02.2015
- Managed the allocation and dispatch of vehicles for delivery, optimising routes for efficiency.
- Coordinated warehouse activities to ensure inbound and outbound lead times were accurate and managed efficiently.
- Organised and maintained logistics schedules, ensuring timely delivery of goods to various destinations.
- Scheduled transportation of outgoing goods to meet customer requirements.
- Coordinated forwarding transportation with external contractors.
- Resolved delivery discrepancies and customer complaints, maintaining high levels of customer satisfaction.
- Directed daily operations to achieve maximum efficiency and productivity.
- Ensured supplies, stock, materials, packages and products were processed through the delivery systems efficiently and safely.
- Prepared detailed reports on logistics operations, including costs, timelines, and delivery outcomes.
Warehouse Assistant
Danzas AEI Emirates LLC
Dubai, UAE
02.2007 - 06.2011
- Picked and packed customer orders with accuracy, meeting daily productivity targets.
- Prepared orders for dispatch, ensuring accurate picking, packing, and labelling of goods.
- Assisted team members with picking, packing and processing tasks to increase overall warehouse efficiency.
- Scanned, sorted and diverted packages to appropriate warehouse departments for ease of access and accurate tracking.
- Understood warehouse product placement, enabling efficient picking and packing services.
- Tracked and recorded movement of goods using handheld scanners and warehouse management software.
- Loaded and unloaded delivery vehicles, minimising damage to goods and ensuring timely dispatch.
- Carried out day-to-day warehouse duties with care and attention, maintaining compliance with safety standards.
Sales Executive
Hykon
Thrissur, India
01.2005 - 02.2007
- Achieved company targets by implementing successful sales strategies.
- Managed customer relationships through consultative sales techniques to attain individual sales goals.
- Coordinated with internal teams, including product development and customer service, to meet client needs effectively.
- Resolved customer issues and complaints with quick-thinking problem-solving.
Front Office Manager
Anglo Intelligentsia
Thrissur, India
04.2003 - 01.2005
- Managed front office operations to maintain exceptional guest service standards in a high-volume environment.
- Supervised a team of reception staff, providing training and development to improve performance and service quality.
- Handled guest complaints with empathy and professionalism, resolving issues promptly to maintain positive relationships.
Education
Diploma of Higher Education - Electronics & Communication
Luna Institue Of Technology
Thrissur, KL01-2003
Certificate of Higher Education -
NSS English Medium Higher Secondary School
Thrissur, KL01-2000
Skills
- Warehouse operations
- Logistics coordination
- Inventory control
- Warehouse management software
- Safety compliance
- Stock management
- Order processing
- Operational reporting
- Customer service
- Team leadership
- Risk assessment
- MS Office Suite
- Willingness to learn
- Calm under pressure
- Communication skills
- Leadership
Languages
English
Advanced
C1
Hindi
Advanced
C1
Tamil
Upper Intermediate
B2
Malayalam
Proficient
C2
Kannada
Upper Intermediate
B2
Interests
- Reading
- Cricket
- Attending trainings
Timeline
Warehouse incharge
Elevate Technical Solutions
05.2024 - Current
Warehouse incharge
Cool Tech
04.2015 - 02.2023
Logistics Coordinator
DHL
02.2012 - 02.2015
Warehouse Assistant
Danzas AEI Emirates LLC
02.2007 - 06.2011
Sales Executive
Hykon
01.2005 - 02.2007
Front Office Manager
Anglo Intelligentsia
04.2003 - 01.2005
Diploma of Higher Education - Electronics & Communication
Luna Institue Of Technology
Certificate of Higher Education -
NSS English Medium Higher Secondary School