Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Pradew  Rai

Pradew Rai

Siliguri

Summary

Dynamic Butler Supervisor with a proven track record at The Leela, excelling in guest service and concierge operations. Expert in room preparation and staff training, I consistently enhance guest experiences through meticulous attention to detail and exceptional customer relationship management. Committed to upholding luxury standards and ensuring unparalleled satisfaction.

Overview

1
1
year of professional experience

Work History

Butler Supervisor

The Leela
Hyderabad
09.2024 - Current
  • Provided concierge services, including transportation booking and local information guidance.
  • Trained junior staff on service protocols and operational procedures effectively.
  • Coordinated seamless in-room dining service, ensuring timely delivery and personalized presentation for VIPs and long-stay guests.
  • Anticipated guest preferences by customizing dining setups, and proactively suggesting menu pairings for an elevated in-room experience.

Butler

The Leela Palace Chennai
Chennai
04.2024 - 09.2025
  • Provided personalized service to guests, ensuring their comfort and satisfaction.
  • Maintained cleanliness and organization of all guest areas, including lounges and dining spaces.
  • Responded promptly to guest requests, demonstrating exceptional attention to detail.

Education

BBA - Tourism, Aviation And Hospitality

Siliguri College
Siliguri, West Bengal
06-2023

High School Diploma -

Holy Cross Institue
Kurseong, West Bengal
06-2020

Skills

  • Guest service
  • Concierge services
  • Room preparation
  • Staff training
  • Event coordination
  • Customer relationship management

Languages

Nepali
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Bengali
Elementary (A2)
A2
Tamil
Elementary (A2)
A2

Timeline

Butler Supervisor

The Leela
09.2024 - Current

Butler

The Leela Palace Chennai
04.2024 - 09.2025

BBA - Tourism, Aviation And Hospitality

Siliguri College

High School Diploma -

Holy Cross Institue
Pradew Rai