Pradew Rai
Siliguri
Summary
Dynamic Butler Supervisor with a proven track record at The Leela, excelling in guest service and concierge operations. Expert in room preparation and staff training, I consistently enhance guest experiences through meticulous attention to detail and exceptional customer relationship management. Committed to upholding luxury standards and ensuring unparalleled satisfaction.
Overview
1
1
year of professional experience
Work History
Butler Supervisor
The Leela
Hyderabad
09.2024 - Current
- Provided concierge services, including transportation booking and local information guidance.
- Trained junior staff on service protocols and operational procedures effectively.
- Coordinated seamless in-room dining service, ensuring timely delivery and personalized presentation for VIPs and long-stay guests.
- Anticipated guest preferences by customizing dining setups, and proactively suggesting menu pairings for an elevated in-room experience.
Butler
The Leela Palace Chennai
Chennai
04.2024 - 09.2025
- Provided personalized service to guests, ensuring their comfort and satisfaction.
- Maintained cleanliness and organization of all guest areas, including lounges and dining spaces.
- Responded promptly to guest requests, demonstrating exceptional attention to detail.
Education
BBA - Tourism, Aviation And Hospitality
Siliguri College
Siliguri, West Bengal06-2023
High School Diploma -
Holy Cross Institue
Kurseong, West Bengal06-2020
Skills
- Guest service
- Concierge services
- Room preparation
- Staff training
- Event coordination
- Customer relationship management
Languages
Nepali
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Bengali
Elementary (A2)
A2
Tamil
Elementary (A2)
A2
Timeline
Butler Supervisor
The Leela
09.2024 - Current
Butler
The Leela Palace Chennai
04.2024 - 09.2025
BBA - Tourism, Aviation And Hospitality
Siliguri College
High School Diploma -
Holy Cross Institue
Similar Profiles
Sahil DarekarSahil Darekar
Assistant Front Office Manager at The LeelaAssistant Front Office Manager at The Leela
Tanmay N. WalinjkarTanmay N. Walinjkar
Industrial Trainee at The LeelaIndustrial Trainee at The Leela
Raj PawarRaj Pawar
Intern at The LeelaIntern at The Leela
Nikita Rao NallaNikita Rao Nalla
Clinical attachment doctor at Ipswich General HospitalClinical attachment doctor at Ipswich General Hospital
BINAY PRASADBINAY PRASAD
Accounts Assistant at AIR IQ INDIA LIMITEDAccounts Assistant at AIR IQ INDIA LIMITED