Pradhuman Singh Rana
Gwalior
Summary
A Skilled JDE CNC Admin with more than 2.5 years of experience in JDE. I aspire to attain an impactful decision-making position in an esteemed organization. My plan is to gain an understanding of business domains and develop the right set of skills through hands-on experiences in various roles. Pursuing an MBA aligns with my goals, as it provides the necessary knowledge and opportunities to expand my business acumen, learn from peers, and achieve my career objectives
Overview
3
3
years of professional experience
Work History
JDE CNC Administrative Work& Support Role
INFOSYS
Bangalore
02.2021 - 10.2023
- Expertise in Package Build & Deployment
- Expertise in Providing solution to customer for JDE issues
- Expertise in E1 user Creation, User Role relationship & User Level Security
- Handling Activities related to Clearing Zombies & Blocking Session
- Handling Activities related to House Keeping / Disk Storage Management
- Handling Activities Related to Jobs Failure in WSJ
- Handling Activities related to Server Management & Clearing Cache
- Expertise in Client Support and monitoring the Emails
- Day to Day troubleshooting with mail flow
- Handling the task related to User Security and Work in Close coordination with the client
- I have good troubleshooting skills in Outlook, Outlook webapp
- Troubleshooting the Server Manager
- Working on the Incidents and Tasks with the SLA
- Monitoring the Archiving queues
- Troubleshooting issues related to One drive and Teams
- Resolve all the customer related problems and develop responses to the customer’s request for services.
- Maintained accurate records of all activities performed during training exercises.
- Participated actively in team meetings and discussions regarding new ideas or concepts.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
B.E, Mechanical -
Ujjain Engineering College
01.2020
12th -
Balak Mandir Higher Secondary School(State Board)
01.2016
10th -
Kendriya Vidyalaya No. 1 (CBSE Board)
01.2014
Skills
- JD Edwards
- MS Office
- TEAM and One Drive
- Basic of Linux Commands
- Communication skills
- Team work
- Leadership Quality
- Time Management
- Problem Solving Skills
- Positive Attitude
- Enthusiastic
Accomplishments
- Award of Appreciation (2022), by Client.
- Performance band A in appraisal.
Previous Projects
- HillenBrand Inc.
- Batesville
- DME
- Milacron
- Avon
Timeline
JDE CNC Administrative Work& Support Role
INFOSYS
02.2021 - 10.2023
B.E, Mechanical -
Ujjain Engineering College
12th -
Balak Mandir Higher Secondary School(State Board)
10th -
Kendriya Vidyalaya No. 1 (CBSE Board)
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